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Explanations are pervasive in our lives. Mostly, they occur in dialogical form where an {\em explainer} discusses a concept or phenomenon of interest with an {\em explainee}. Leaving the explainee with a clear understanding is not…

Computation and Language · Computer Science 2024-03-04 Milad Alshomary , Felix Lange , Meisam Booshehri , Meghdut Sengupta , Philipp Cimiano , Henning Wachsmuth

Building a socially intelligent agent involves many challenges, one of which is to teach the agent to speak guided by its value like a human. However, value-driven chatbots are still understudied in the area of dialogue systems. Most…

Computation and Language · Computer Science 2022-07-25 Liang Qiu , Yizhou Zhao , Jinchao Li , Pan Lu , Baolin Peng , Jianfeng Gao , Song-Chun Zhu

Existing goal-oriented dialogue datasets focus mainly on identifying slots and values. However, customer support interactions in reality often involve agents following multi-step procedures derived from explicitly-defined company policies…

Computation and Language · Computer Science 2021-04-05 Derek Chen , Howard Chen , Yi Yang , Alex Lin , Zhou Yu

For task-oriented dialog systems to be maximally useful, it must be able to process conversations in a way that is (1) generalizable with a small number of training examples for new task domains, and (2) robust to user input in various…

Computation and Language · Computer Science 2021-01-01 Baolin Peng , Chunyuan Li , Zhu Zhang , Chenguang Zhu , Jinchao Li , Jianfeng Gao

We introduce DynaSent ('Dynamic Sentiment'), a new English-language benchmark task for ternary (positive/negative/neutral) sentiment analysis. DynaSent combines naturally occurring sentences with sentences created using the open-source…

Computation and Language · Computer Science 2021-01-01 Christopher Potts , Zhengxuan Wu , Atticus Geiger , Douwe Kiela

Emotion Recognition in Conversation (ERC) is critical for enabling natural human-machine interactions. However, existing methods predominantly employ categorical or dimensional emotion annotations, which often fail to adequately represent…

Computation and Language · Computer Science 2026-03-10 Yoshiki Tanaka , Ryuichi Uehara , Koji Inoue , Michimasa Inaba

Social robots are expected to be a human labor support technology, and one application of them is an advertising medium in public spaces. When social robots provide information, such as recommended shops, adaptive communication according to…

Robotics · Computer Science 2022-06-07 Taichi Sakaguchi , Yuki Okafuji , Kohei Matsumura , Jun Baba , Junya Nakanishi

In cognitive science and linguistic theory, dialogue is not seen as a chain of independent utterances but rather as a joint activity sustained by coherence, consistency, and shared understanding. However, many systems for open-domain and…

Computation and Language · Computer Science 2026-03-24 Tianyi Zhang , David Traum

Relation classification is one of the key topics in information extraction, which can be used to construct knowledge bases or to provide useful information for question answering. Current approaches for relation classification are mainly…

Computation and Language · Computer Science 2020-10-20 Abdullatif Köksal , Arzucan Özgür

Automatically evaluating dialogue coherence is a challenging but high-demand ability for developing high-quality open-domain dialogue systems. However, current evaluation metrics consider only surface features or utterance-level semantics,…

Computation and Language · Computer Science 2020-10-09 Lishan Huang , Zheng Ye , Jinghui Qin , Liang Lin , Xiaodan Liang

Empathy is critical for effective and satisfactory conversational communication. Prior efforts to measure conversational empathy mostly focus on expressed communicative intents -- that is, the way empathy is expressed. Yet, these works…

Computation and Language · Computer Science 2024-10-15 Zhichao Xu , Jiepu Jiang

With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…

Computation and Language · Computer Science 2021-09-23 Zhenyu Zhang , Tao Guo , Meng Chen

Spoken Dialogue Models (SDMs) have recently attracted significant attention for their ability to generate voice responses directly to users' spoken queries. Despite their increasing popularity, there exists a gap in research focused on…

Computation and Language · Computer Science 2025-10-07 Chengqian Ma , Wei Tao , Yiwen Guo

Agent-based modeling (ABM) provides a powerful framework for exploring how individual behaviors and interactions give rise to collective social dynamics. However, most ABMs rely on handcrafted or parameterized agent rules that are not…

Social and Information Networks · Computer Science 2026-01-21 Abdul Sittar , Miha Cesnovar , Alenka Gucek , Marko Grobelnik

Statistical spoken dialogue systems usually rely on a single- or multi-domain dialogue model that is restricted in its capabilities of modelling complex dialogue structures, e.g., relations. In this work, we propose a novel dialogue model…

Computation and Language · Computer Science 2019-01-09 Stefan Ultes , Paweł\ Budzianowski , Iñigo Casanueva , Lina Rojas-Barahona , Bo-Hsiang Tseng , Yen-Chen Wu , Steve Young , Milica Gašić

Emotion Recognition in Conversation is a core component of affective computing, while current resources of sign language emotion datasets primarily focus on isolated sentences and lack conversational context. Models trained exclusively on…

Computation and Language · Computer Science 2026-05-25 Yusong Wang , Keyu Mao , Takao Obi , Minghao Shao , Kotaro Funakoshi

Human language expression is based on the subjective construal of the situation instead of the objective truth conditions, which means that speakers' personalities and emotions after cognitive processing have an important influence on…

Computation and Language · Computer Science 2022-05-31 Yirong Chen , Weiquan Fan , Xiaofen Xing , Jianxin Pang , Minlie Huang , Wenjing Han , Qianfeng Tie , Xiangmin Xu

Existing conversational datasets consist either of written proxies for dialog or small-scale transcriptions of natural speech. We introduce 'Interview': a large-scale (105K conversations) media dialog dataset collected from news interview…

Computation and Language · Computer Science 2020-04-08 Bodhisattwa Prasad Majumder , Shuyang Li , Jianmo Ni , Julian McAuley

We propose a novel preference alignment framework for improving spoken dialogue models on real-time conversations from user interactions. Current preference learning methods primarily focus on text-based language models, and are not…

Computation and Language · Computer Science 2025-06-27 Anne Wu , Laurent Mazaré , Neil Zeghidour , Alexandre Défossez

Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial…

Computation and Language · Computer Science 2024-08-05 Huaiwen Zhang , Yu Chen , Ming Wang , Shi Feng
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