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Related papers: EnDex: Evaluation of Dialogue Engagingness at Scal…

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Recent advancements in reference-free learned metrics for open-domain dialogue evaluation have been driven by the progress in pre-trained language models and the availability of dialogue data with high-quality human annotations. However,…

Computation and Language · Computer Science 2023-10-16 Chen Zhang , Luis Fernando D'Haro , Chengguang Tang , Ke Shi , Guohua Tang , Haizhou Li

Research exploring linguistic markers in individuals with depression has demonstrated that language usage can serve as an indicator of mental health. This study investigates the impact of discussion topic as context on linguistic markers…

Computation and Language · Computer Science 2024-11-25 Neha Sharma , Kairit Sirts

Long-term memory is important for chatbots and dialogue systems (DS) to create consistent and human-like conversations, evidenced by numerous developed memory-augmented DS (MADS). To evaluate the effectiveness of such MADS, existing…

Computation and Language · Computer Science 2024-10-24 Junqing He , Liang Zhu , Rui Wang , Xi Wang , Reza Haffari , Jiaxing Zhang

Achieving natural full-duplex interaction in spoken dialogue systems (SDS) remains a challenge due to the difficulty of accurately detecting user interruptions. Current solutions are polarized between "trigger-happy" VAD-based methods that…

Sound · Computer Science 2026-03-26 Kangxiang Xia , Bingshen Mu , Xian Shi , Jin Xu , Lei Xie

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Dialogue systems have been used as conversation partners in English learning, but few have studied whether these systems improve learning outcomes. Student passion and perseverance, or grit, has been associated with language learning…

Computation and Language · Computer Science 2024-10-01 Li Siyan , Teresa Shao , Zhou Yu , Julia Hirschberg

Recent model-based reference-free metrics for open-domain dialogue evaluation exhibit promising correlations with human judgment. However, they either perform turn-level evaluation or look at a single dialogue quality dimension. One would…

Computation and Language · Computer Science 2022-11-01 Chen Zhang , Luis Fernando D'Haro , Qiquan Zhang , Thomas Friedrichs , Haizhou Li

Training agents to communicate with one another given task-based supervision only has attracted considerable attention recently, due to the growing interest in developing models for human-agent interaction. Prior work on the topic focused…

Computation and Language · Computer Science 2019-03-26 Ben Bogin , Mor Geva , Jonathan Berant

Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…

Computation and Language · Computer Science 2023-11-28 Fengyi Fu , Lei Zhang , Quan Wang , Zhendong Mao

Dialogue segmentation is a crucial task for dialogue systems allowing a better understanding of conversational texts. Despite recent progress in unsupervised dialogue segmentation methods, their performances are limited by the lack of…

Computation and Language · Computer Science 2023-10-17 Junfeng Jiang , Chengzhang Dong , Sadao Kurohashi , Akiko Aizawa

Full-duplex spoken dialogue systems promise to transform human-machine interaction from a rigid, turn-based protocol into a fluid, natural conversation. However, the central challenge to realizing this vision, managing overlapping speech,…

Audio and Speech Processing · Electrical Eng. & Systems 2026-04-28 Guan-Ting Lin , Shih-Yun Shan Kuan , Qirui Wang , Jiachen Lian , Tingle Li , Shinji Watanabe , Hung-yi Lee

Dialog is a core building block of human natural language interactions. It contains multi-party utterances used to convey information from one party to another in a dynamic and evolving manner. The ability to compare dialogs is beneficial…

Computation and Language · Computer Science 2021-10-13 Ofer Lavi , Ella Rabinovich , Segev Shlomov , David Boaz , Inbal Ronen , Ateret Anaby-Tavor

Despite the valuable information contained in software chat messages, disentangling them into distinct conversations is an essential prerequisite for any in-depth analyses that utilize this information. To provide a better understanding of…

Software Engineering · Computer Science 2021-05-20 Ziyou Jiang , Lin Shi , Celia Chen , Jun Hu , Qing Wang

Empathy, which is widely used in psychological counselling, is a key trait of everyday human conversations. Equipped with commonsense knowledge, current approaches to empathetic response generation focus on capturing implicit emotion within…

Computation and Language · Computer Science 2022-11-15 Lanrui Wang , Jiangnan Li , Zheng Lin , Fandong Meng , Chenxu Yang , Weiping Wang , Jie Zhou

Engagement in virtual learning is essential for participant satisfaction, performance, and adherence, particularly in online education and virtual rehabilitation, where interactive communication plays a key role. Yet, accurately measuring…

Computer Vision and Pattern Recognition · Computer Science 2025-07-25 Ali Abedi , Sadaf Safa , Tracey J. F. Colella , Shehroz S. Khan

To overcome the limitations of automated metrics (e.g. BLEU, METEOR) for evaluating dialogue systems, researchers typically use human judgments to provide convergent evidence. While it has been demonstrated that human judgments can suffer…

Computation and Language · Computer Science 2019-09-24 Sashank Santhanam , Samira Shaikh

Establishing evaluation schemes for spoken dialogue systems is important, but it can also be challenging. While subjective evaluations are commonly used in user experiments, objective evaluations are necessary for research comparison and…

Computation and Language · Computer Science 2024-01-24 Koji Inoue , Divesh Lala , Keiko Ochi , Tatsuya Kawahara , Gabriel Skantze

Emotion recognition in conversation (ERC) has been attracting attention by methods for modeling multi-turn contexts. The multi-turn input to a pretraining model implicitly assumes that the current turn and other turns are distinguished…

Computation and Language · Computer Science 2025-01-03 Junya Ono , Hiromi Wakaki

Detection of engagement during a conversation is an important function of human-robot interaction. The level of user engagement can influence the dialogue strategy of the robot. Our motivation in this work is to detect several behaviors…

Human-Computer Interaction · Computer Science 2017-10-02 Divesh Lala , Koji Inoue , Pierrick Milhorat , Tatsuya Kawahara

Engagement is a key indicator of the quality of learning experience, and one that plays a major role in developing intelligent educational interfaces. Any such interface requires the ability to recognise the level of engagement in order to…

Computer Vision and Pattern Recognition · Computer Science 2019-07-09 Omid Mohamad Nezami , Mark Dras , Len Hamey , Deborah Richards , Stephen Wan , Cecile Paris
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