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Many years after online social networks exceeded our collective attention, social influence is still built on attention capital. Quality is not a prerequisite for viral spreading, yet large diffusion cascades remain the hallmark of a social…

Social and Information Networks · Computer Science 2020-06-02 Damian Konrad Kowalczyk , Lars Kai Hansen

A natural way to resolve different points of view and form opinions is through exchanging arguments and knowledge. Facing the vast amount of available information on the internet, people tend to focus on information consistent with their…

Human-Computer Interaction · Computer Science 2023-08-21 Klaus Weber , Annalena Aicher , Wolfang Minker , Stefan Ultes , Elisabeth André

In the realm of human-AI dialogue, the facilitation of empathetic responses is important. Validation is one of the key communication techniques in psychology, which entails recognizing, understanding, and acknowledging others' emotional…

Computation and Language · Computer Science 2024-02-21 Zi Haur Pang , Yahui Fu , Divesh Lala , Keiko Ochi , Koji Inoue , Tatsuya Kawahara

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. ADEM(Lowe et al. 2017) formulated the automatic evaluation of dialogue systems as a learning problem and showed that such a model…

Computation and Language · Computer Science 2019-02-26 Ananya B. Sai , Mithun Das Gupta , Mitesh M. Khapra , Mukundhan Srinivasan

This study aimed to develop and validate two scales of engagement and rapport to evaluate the user experience quality with multimodal dialogue systems in the context of foreign language learning. The scales were designed based on theories…

Computation and Language · Computer Science 2025-05-26 Fuma Kurata , Mao Saeki , Masaki Eguchi , Shungo Suzuki , Hiroaki Takatsu , Yoichi Matsuyama

The advent of deep learning models has made a considerable contribution to the achievement of Emotion Recognition in Conversation (ERC). However, this task still remains an important challenge due to the plurality and subjectivity of human…

Computation and Language · Computer Science 2024-04-18 Barbara Gendron , Gaël Guibon

Stack Exchange, a question-and-answer(Q&A) platform, has exhibited signs of a declining user engagement. This paper investigates user engagement dynamics across various Stack Exchange communities including Data science, AI, software…

Social and Information Networks · Computer Science 2024-09-16 Agnik Saha , Mohammad Shahidul Kader , Mohammad Masum

Current neural network-based conversational models lack diversity and generate boring responses to open-ended utterances. Priors such as persona, emotion, or topic provide additional information to dialog models to aid response generation,…

Computation and Language · Computer Science 2019-08-05 Richard Csaky , Patrik Purgai , Gabor Recski

Mental illness is a global health problem, but access to mental healthcare resources remain poor worldwide. Online peer-to-peer support platforms attempt to alleviate this fundamental gap by enabling those who struggle with mental illness…

Social and Information Networks · Computer Science 2020-04-13 Ashish Sharma , Monojit Choudhury , Tim Althoff , Amit Sharma

Dialogue-level dependency parsing has received insufficient attention, especially for Chinese. To this end, we draw on ideas from syntactic dependency and rhetorical structure theory (RST), developing a high-quality human-annotated corpus,…

Computation and Language · Computer Science 2023-06-02 Gongyao Jiang , Shuang Liu , Meishan Zhang , Min Zhang

We address the task of sentence retrieval for open-ended dialogues. The goal is to retrieve sentences from a document corpus that contain information useful for generating the next turn in a given dialogue. Prior work on dialogue-based…

Information Retrieval · Computer Science 2022-05-25 Itay Harel , Hagai Taitelbaum , Idan Szpektor , Oren Kurland

Deep research agents powered by Large Language Models (LLMs) can perform multi-step reasoning, web exploration, and long-form report generation. However, most existing systems operate in an autonomous manner, assuming fully specified user…

Computation and Language · Computer Science 2026-01-13 Yingchaojie Feng , Qiang Huang , Xiaoya Xie , Zhaorui Yang , Jun Yu , Wei Chen , Anthony K. H. Tung

Achieving seamless, human-like interaction remains a key challenge for full-duplex spoken dialogue models (SDMs). Reinforcement learning (RL) has substantially enhanced text- and vision-language models, while well-designed reward signals…

Artificial Intelligence · Computer Science 2026-04-17 Yifu Chen , Shengpeng Ji , Zhengqing Liu , Qian Chen , Wen Wang , Ziqing Wang , Yangzhuo Li , Tianle Liang , Zhou Zhao

We introduce "entanglement", a novel metric to measure how synchronized communication between team members is. This measure calculates the Euclidean distance among team members' social network metrics timeseries. We validate the metric with…

Social and Information Networks · Computer Science 2021-12-02 P. A. Gloor , M. P. Zylka , A. Fronzetti Colladon , M. Makai

Our work focuses on the social reasoning capabilities of foundation models for real-world human-robot interactions. We introduce the Social Human Robot Embodied Conversation (SHREC) Dataset, a benchmark of $\sim$400 real-world human-robot…

Human-Computer Interaction · Computer Science 2026-05-13 Dong Won Lee , Yubin Kim , Denison Guvenoz , Sooyeon Jeong , Parker Malachowsky , Louis-Philippe Morency , Cynthia Breazeal , Hae Won Park

Human communication involves a complex interplay of verbal and nonverbal signals, essential for conveying meaning and achieving interpersonal goals. To develop socially intelligent AI technologies, it is crucial to develop models that can…

Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this…

Computation and Language · Computer Science 2024-05-03 Jiamin Yang , David Jurgens

Smooth and effective communication requires the ability to perform latent or explicit commonsense inference. Prior commonsense reasoning benchmarks (such as SocialIQA and CommonsenseQA) mainly focus on the discriminative task of choosing…

Computation and Language · Computer Science 2021-09-23 Pei Zhou , Karthik Gopalakrishnan , Behnam Hedayatnia , Seokhwan Kim , Jay Pujara , Xiang Ren , Yang Liu , Dilek Hakkani-Tur

Emotional intelligence (EI), the ability to perceive, understand, and respond appropriately to others' emotional states, is central to human communication, and increasingly important to assess as LLMs assume conversational roles in everyday…

Artificial Intelligence · Computer Science 2026-05-29 Kate M. Lubrano , Faisal Sayed , Ankita Rathod , Akshansh , Craver Corbyn Thomas-Smith , Mark E. Whiting , Karina Nguyen

Empathetic Response Generation (ERG) is one of the key tasks of the affective computing area, which aims to produce emotionally nuanced and compassionate responses to user's queries. However, existing ERG research is predominantly confined…

Multimedia · Computer Science 2025-02-10 Han Zhang , Zixiang Meng , Meng Luo , Hong Han , Lizi Liao , Erik Cambria , Hao Fei