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The recent advancements in Artificial Intelligence (AI) in general, and in Natural Language Processing (NLP) in particular, and some of its applications such as chatbots, have led to their implementation in different domains like education,…

Computation and Language · Computer Science 2025-09-05 Hicham Bourhil , Yacine El Younoussi

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

Computers and Society · Computer Science 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

Computation and Language · Computer Science 2019-08-26 Richard Csaky

As AI chatbots become integrated in education, students are turning to these systems for guidance, feedback, and information. However, the anthropomorphic characteristics of these chatbots create ambiguity over whether students develop…

Computers and Society · Computer Science 2025-12-24 Griffin Pitts , Sanaz Motamedi

In this work, we present the Chatbot Interaction with Artificial Intelligence (CI-AI) framework as an approach to the training of deep learning chatbots for task classification. The intelligent system augments human-sourced data via…

Computation and Language · Computer Science 2020-10-23 Jordan J. Bird , Anikó Ekárt , Diego R. Faria

Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading…

Software Engineering · Computer Science 2020-09-21 Marcos Baez , Florian Daniel , Fabio Casati , Boualem Benatallah

ChatGPT, an AI-based chatbot, was released to provide coherent and useful replies based on analysis of large volumes of data. In this article, leading scientists, researchers and engineers discuss the transformative effects of ChatGPT on…

In recent years, advanced artificial intelligence technologies, such as ChatGPT, have significantly impacted various fields, including education and research. Developed by OpenAI, ChatGPT is a powerful language model that presents numerous…

Computer Vision and Pattern Recognition · Computer Science 2024-11-06 Abu Saleh Musa Miah , Md Mahbubur Rahman Tusher , Md. Moazzem Hossain , Md Mamun Hossain , Md Abdur Rahim , Md Ekramul Hamid , Md. Saiful Islam , Jungpil Shin

In the era of exponential technology growth, one unexpected guest has claimed a seat in classrooms worldwide, Artificial Intelligence. Generative AI, such as ChatGPT, promises a revolution in education, yet it arrives with a double-edged…

Computers and Society · Computer Science 2024-05-20 Harris Bin Munawar , Nikolaos Misirlis

The integration of Artificial Intelligence (AI) into education is a recent development, with chatbots emerging as a noteworthy addition to this transformative landscape. As online learning platforms rapidly advance, students need to adapt…

Human-Computer Interaction · Computer Science 2023-11-08 Md Rabiul Hasan , Nahian Ismail Chowdhury , Md Hadisur Rahman , Md Asif Bin Syed , JuHyeong Ryu

AI tools, particularly large language modules, have recently proven their effectiveness within learning management systems and online education programmes. As feedback continues to play a crucial role in learning and assessment in schools,…

Human-Computer Interaction · Computer Science 2024-10-17 Ievgeniia Kuzminykh , Tareita Nawaz , Shihao Shenzhang , Bogdan Ghita , Jeffery Raphael , Hannan Xiao

While large language models (LLMs) are increasingly playing a pivotal role in education by providing instantaneous, adaptive responses, their potential to promote critical thinking remains understudied. In this paper, we fill such a gap and…

Human-Computer Interaction · Computer Science 2024-09-10 Lucile Favero , Juan Antonio Pérez-Ortiz , Tanja Käser , Nuria Oliver

To foster the development of pedagogically potent and ethically sound AI-integrated learning landscapes, it is pivotal to critically explore the perceptions and experiences of the users immersed in these contexts. In this study, we perform…

We propose novel AI-empowered chat bots for learning as conversation where a user does not read a passage but gains information and knowledge through conversation with a teacher bot. Our information-acquisition-oriented dialogue system…

Computation and Language · Computer Science 2022-05-31 Pengshan Cai , Hui Wan , Fei Liu , Mo Yu , Hong Yu , Sachindra Joshi

ChatGPT is an AI language model developed by OpenAI that can understand and generate human-like text. It can be used for a variety of use cases such as language generation, question answering, text summarization, chatbot development,…

Human-Computer Interaction · Computer Science 2023-10-09 Ishika Joshi , Ritvik Budhiraja , Harshal Dev , Jahnvi Kadia , M. Osama Ataullah , Sayan Mitra , Dhruv Kumar , Harshal D. Akolekar

This study consists of qualitative empirical research, conducted through exploratory tests with two different Large Language Models (LLMs) chatbots: ChatGPT and Gemini. The methodological procedure involved exploratory tests based on…

Computation and Language · Computer Science 2024-07-19 Melise Peruchini , Julio Monteiro Teixeira

We present the InterviewBot that dynamically integrates conversation history and customized topics into a coherent embedding space to conduct 10 mins hybrid-domain (open and closed) conversations with foreign students applying to U.S.…

Computation and Language · Computer Science 2023-09-06 Zihao Wang , Nathan Keyes , Terry Crawford , Jinho D. Choi

Conversation with chatbots based on Large Language Models (LLMs) such as ChatGPT has become one of the major forms of interaction with Artificial Intelligence (AI) in everyday life. What makes this interaction so convenient is that…

Human-Computer Interaction · Computer Science 2026-03-18 Sarah Diefenbach , Daniel Ullrich

As generative AI ('GenAI') continues to evolve, educators face the challenge of preparing students for a future where AI-assisted work is integral to professional success. This paper introduces ChatISA, an in-house, multi-model AI chatbot…

Computers and Society · Computer Science 2025-05-20 Fadel M. Megahed , Ying-Ju Chen , Joshua A. Ferris , Cameron Resatar , Kaitlyn Ross , Younghwa Lee , L. Allison Jones-Farmer

This review examines the role of artificial intelligence (AI) agents in programming education, focusing on how these tools are being integrated into educational practice and their impact on student learning outcomes. An analysis of…

Human-Computer Interaction · Computer Science 2026-01-16 Said Elnaffar , Farzad Rashidi , Abedallah Zaid Abualkishik
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