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Task-based chatbots are software, typically embedded in real-world applications, that assist users in completing tasks through a conversational interface. As chatbots are gaining popularity, effectively assessing their quality has become…

Software Engineering · Computer Science 2026-02-16 Diego Clerissi , Elena Masserini , Daniela Micucci , Leonardo Mariani

The use of chatbots equipped with artificial intelligence (AI) in educational settings has increased in recent years, showing potential to support teaching and learning. However, the adoption of these technologies has raised concerns about…

Computers and Society · Computer Science 2026-03-03 Griffin Pitts , Viktoria Marcus , Sanaz Motamedi

The arrival of AI tools and in particular Large Language Models (LLMs) has had a transformative impact on teaching and learning and institutes are still trying to determine how to integrate LLMs into education in constructive ways. Here, we…

Human-Computer Interaction · Computer Science 2025-09-18 Steven Watterson , Sarah Atkinson , Elaine Murray , Andrew McDowell

Effective task management is essential to successful team collaboration. While the past decade has seen considerable innovation in systems that track and manage group tasks, these innovations have typically been outside of the principal…

Human-Computer Interaction · Computer Science 2018-02-12 Carlos Toxtli , Andrés Monroy-Hernández , Justin Cranshaw

Teaching and learning physical skills often require one-on-one interaction, making it difficult to scale up, as there are not enough human teachers. Robots offer an attractive alternative. This paper presents TeachingBot, an adaptive…

Robotics · Computer Science 2025-07-08 Zhimin Hou , Cunjun Yu , David Hsu , Haoyong Yu

Chatbots have become popular in educational settings, revolutionizing how students interact with material and how teachers teach. We present Curriculum-Driven EduBot, a framework for developing a chatbot that combines the interactive…

Computation and Language · Computer Science 2024-08-06 Yu Li , Shang Qu , Jili Shen , Shangchao Min , Zhou Yu

Introducing new technologies such as messaging platforms, and the chatbots attached to them, in higher education, is rapidly growing. This introduction entails a careful consideration of the potential opportunities and/or challenges of…

Computers and Society · Computer Science 2022-01-26 J. J. Merelo , P. A. Castillo , Antonio M. Mora , Francisco Barranco , Noorhan Abbas , Alberto Guillen , Olia Tsivitanidou

Existing English-teaching chatbots rarely incorporate empathy explicitly in their feedback, but empathetic feedback could help keep students engaged and reduce learner anxiety. Toward this end, we propose the task of negative emotion…

Computation and Language · Computer Science 2024-04-23 Li Siyan , Teresa Shao , Zhou Yu , Julia Hirschberg

The application of Artificial intelligence for teaching and learning in the academic sphere is a trending subject of interest in the computing education. ChatGPT, as an AI-based tool, provides various advantages, such as heightened student…

Computers and Society · Computer Science 2024-01-18 Basit Qureshi

This full research-to-practice paper explores approaches for developing course chatbots by comparing low-code platforms and custom-coded solutions in educational contexts. With the rise of Large Language Models (LLMs) like GPT-4 and LLaMA,…

Human-Computer Interaction · Computer Science 2025-09-18 Hemil Mehta , Tanvi Raut , Kohav Yadav , Edward F. Gehringer

Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…

Artificial Intelligence · Computer Science 2023-11-01 Seraj A. M. Mostafa , Md Z. Islam , Mohammad Z. Islam , Fairose Jeehan , Saujanna Jafreen , Raihan U. Islam

As Artificial Intelligence (AI) becomes increasingly integrated into daily life, there is a growing need to equip the next generation with the ability to apply, interact with, evaluate, and collaborate with AI systems responsibly. Prior…

Human-Computer Interaction · Computer Science 2025-12-09 Ruiwei Xiao , Xinying Hou , Ying-Jui Tseng , Hsuan Nieu , Guanze Liao , John Stamper , Kenneth R. Koedinger

Efforts have been made to make machines converse like humans in the past few decades. The recent techniques of Large Language Models (LLMs) make it possible to have human-like conversations with machines, but LLM's flaws of lacking…

Logic in Computer Science · Computer Science 2025-02-14 Yankai Zeng

Think-alouds are a common HCI usability method where participants verbalize their thoughts while using interfaces. However, their utility in cross-cultural settings, particularly in the Global South, is unclear, where cultural differences…

Human-Computer Interaction · Computer Science 2025-01-13 Vikram Kamath Cannanure , Sharon Wolf , Kaja Jasińska , Timothy X Brown , Amy Ogan

The integration of artificial intelligence (AI) chatbots into higher education marks a shift towards a new generation of pedagogical tools, mirroring the arrival of milestones like the internet. With the launch of ChatGPT-4 Turbo in…

Artificial Intelligence · Computer Science 2024-07-09 Xinrui Song , Jiajin Zhang , Pingkun Yan , Juergen Hahn , Uwe Kruger , Hisham Mohamed , Ge Wang

As Large-Scale Language Models (LLMs) continue to evolve, they demonstrate significant enhancements in performance and an expansion of functionalities, impacting various domains, including education. In this study, we conducted interviews…

Human-Computer Interaction · Computer Science 2024-07-18 He Zhang , Jingyi Xie , Chuhao Wu , Jie Cai , ChanMin Kim , John M. Carroll

The rise of Artificial Intelligence (AI) technology and its impact on education has been a topic of growing concern in recent years. The new generation AI systems such as chatbots have become more accessible on the Internet and stronger in…

Artificial Intelligence · Computer Science 2023-02-10 Mohammad Khalil , Erkan Er

The landscape of software developer learning resources has continuously evolved, with recent trends favoring engaging formats like video tutorials. The emergence of Large Language Models (LLMs) like ChatGPT presents a new learning paradigm.…

Software Engineering · Computer Science 2024-10-14 Ahmad Tayeb , Mohammad D. Alahmadi , Elham Tajik , Sonia Haiduc

This study investigates the use of Artificial Intelligence (AI)-powered, multi-role chatbots as a means to enhance learning experiences and foster engagement in computer science education. Leveraging a design-based research approach, we…

Artificial Intelligence · Computer Science 2023-08-09 Cassie Chen Cao , Zijian Ding , Jionghao Lin , Frank Hopfgartner

The Feynman learning technique is an active learning strategy that helps learners simplify complex information through student-led teaching and discussion. In this paper, we present the development and usability testing of the Feynman Bot,…

Physics Education · Physics 2025-06-12 Akshaya Rajesh , Sumbul Khan