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Related papers: Designing for Responsible Trust in AI Systems: A C…

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We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…

Artificial Intelligence · Computer Science 2023-09-20 Andreas Duenser , David M. Douglas

The rapid development of Artificial Intelligence (AI) technology has enabled the deployment of various systems based on it. However, many current AI systems are found vulnerable to imperceptible attacks, biased against underrepresented…

Artificial Intelligence · Computer Science 2022-05-27 Bo Li , Peng Qi , Bo Liu , Shuai Di , Jingen Liu , Jiquan Pei , Jinfeng Yi , Bowen Zhou

Appropriate Trust in Artificial Intelligence (AI) systems has rapidly become an important area of focus for both researchers and practitioners. Various approaches have been used to achieve it, such as confidence scores, explanations,…

Human-Computer Interaction · Computer Science 2023-11-14 Siddharth Mehrotra , Chadha Degachi , Oleksandra Vereschak , Catholijn M. Jonker , Myrthe L. Tielman

In recent years the use of Artificial Intelligence (AI) has become increasingly prevalent in a growing number of fields. As AI systems are being adopted in more high-stakes areas such as medicine and finance, ensuring that they are…

Human-Computer Interaction · Computer Science 2023-11-03 Tobias M. Peters , Roel W. Visser

This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…

Computers and Society · Computer Science 2024-10-04 Tara DeZao

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

The range of application of artificial intelligence (AI) is vast, as is the potential for harm. Growing awareness of potential risks from AI systems has spurred action to address those risks, while eroding confidence in AI systems and the…

The problem of human trust in artificial intelligence is one of the most fundamental problems in applied machine learning. Our processes for evaluating AI trustworthiness have substantial ramifications for ML's impact on science, health,…

Machine Learning · Computer Science 2022-02-14 Max W. Shen

Artificial Intelligence (AI) has paved the way for revolutionary decision-making processes, which if harnessed appropriately, can contribute to advancements in various sectors, from healthcare to economics. However, its black box nature…

Artificial Intelligence (AI) is becoming the corner stone of many systems used in our daily lives such as autonomous vehicles, healthcare systems, and unmanned aircraft systems. Machine Learning is a field of AI that enables systems to…

Artificial Intelligence · Computer Science 2022-06-27 Lionel Nganyewou Tidjon , Foutse Khomh

Under the slogan of trustworthy AI, much of contemporary AI research is focused on designing AI systems and usage practices that inspire human trust and, thus, enhance adoption of AI systems. However, a person affected by an AI system may…

Computers and Society · Computer Science 2025-05-16 Benjamin Paaßen , Suzana Alpsancar , Tobias Matzner , Ingrid Scharlau

Artificial intelligence (AI) technologies (re-)shape modern life, driving innovation in a wide range of sectors. However, some AI systems have yielded unexpected or undesirable outcomes or have been used in questionable manners. As a…

The need for AI systems to provide explanations for their behaviour is now widely recognised as key to their adoption. In this paper, we examine the problem of trustworthy AI and explore what delivering this means in practice, with a focus…

Artificial Intelligence · Computer Science 2022-11-30 Rob Procter , Peter Tolmie , Mark Rouncefield

In the ever-expanding landscape of Artificial Intelligence (AI), where innovation thrives and new products and services are continuously being delivered, ensuring that AI systems are designed and developed responsibly throughout their…

Software Engineering · Computer Science 2024-05-10 Maria Teresa Baldassarre , Domenico Gigante , Marcos Kalinowski , Azzurra Ragone

Trustworthy artificial intelligence (AI) has become an important topic because trust in AI systems and their creators has been lost. Researchers, corporations, and governments have long and painful histories of excluding marginalized groups…

Computers and Society · Computer Science 2022-03-07 Ashwin , William Agnew , Umut Pajaro , Hetvi Jethwani , Arjun Subramonian

The widespread utilization of AI systems has drawn attention to the potential impacts of such systems on society. Of particular concern are the consequences that prediction errors may have on real-world scenarios, and the trust humanity…

Computers and Society · Computer Science 2021-06-22 Mary Roszel , Robert Norvill , Jean Hilger , Radu State

Artificial Intelligence (AI) has made impressive progress in recent years and represents a key technology that has a crucial impact on the economy and society. However, it is clear that AI and business models based on it can only reach…

Trust is a central component of the interaction between people and AI, in that 'incorrect' levels of trust may cause misuse, abuse or disuse of the technology. But what, precisely, is the nature of trust in AI? What are the prerequisites…

Artificial Intelligence · Computer Science 2021-01-21 Alon Jacovi , Ana Marasović , Tim Miller , Yoav Goldberg

Artificial intelligence (AI) holds great promise to empower us with knowledge and augment our effectiveness. We can -- and must -- ensure that we keep humans safe and in control, particularly with regard to government and public sector…

Artificial Intelligence · Computer Science 2019-10-09 Carol J. Smith

While the increased use of AI in the manufacturing sector has been widely noted, there is little understanding on the risks that it may raise in a manufacturing organisation. Although various high level frameworks and definitions have been…

Artificial Intelligence · Computer Science 2025-12-17 Alexandra Brintrup , George Baryannis , Ashutosh Tiwari , Svetan Ratchev , Giovanna Martinez-Arellano , Jatinder Singh
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