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Related papers: Designing for Responsible Trust in AI Systems: A C…

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Given AI systems like ChatGPT can generate content that is indistinguishable from human-made work, the responsible use of this technology is a growing concern. Although understanding the benefits and harms of using AI systems requires more…

Computers and Society · Computer Science 2023-05-10 Jan Philip Wahle , Terry Ruas , Saif M. Mohammad , Norman Meuschke , Bela Gipp

How much are we to trust a decision made by an AI algorithm? Trusting an algorithm without cause may lead to abuse, and mistrusting it may similarly lead to disuse. Trust in an AI is only desirable if it is warranted; thus, calibrating…

Human-Computer Interaction · Computer Science 2023-03-27 Neil Natarajan , Reuben Binns , Jun Zhao , Nigel Shadbolt

The era of pervasive computing has resulted in countless devices that continuously monitor users and their environment, generating an abundance of user behavioural data. Such data may support improving the quality of service, but may also…

Computers and Society · Computer Science 2020-02-14 Abhishek Kumar , Tristan Braud , Sasu Tarkoma , Pan Hui

Efforts to promote fairness, accountability, and transparency are assumed to be critical in fostering Trust in AI (TAI), but extant literature is frustratingly vague regarding this 'trust'. The lack of exposition on trust itself suggests…

Computers and Society · Computer Science 2022-08-02 Bran Knowles , John T. Richards , Frens Kroeger

Modern AI systems are reaping the advantage of novel learning methods. With their increasing usage, we are realizing the limitations and shortfalls of these systems. Brittleness to minor adversarial changes in the input data, ability to…

Computers and Society · Computer Science 2020-11-05 Richa Singh , Mayank Vatsa , Nalini Ratha

To facilitate the widespread acceptance of AI systems guiding decision-making in real-world applications, it is key that solutions comprise trustworthy, integrated human-AI systems. Not only in safety-critical applications such as…

Artificial Intelligence · Computer Science 2020-01-16 Florian Buettner , John Piorkowski , Ian McCulloh , Ulli Waltinger

As artificial intelligence (AI) and robotics increasingly permeate society, ensuring the ethical behavior of these systems has become paramount. This paper contends that transparency in AI decision-making processes is fundamental to…

Computers and Society · Computer Science 2025-08-11 Ahmad Farooq , Kamran Iqbal

User trust in Artificial Intelligence (AI) enabled systems has been increasingly recognized and proven as a key element to fostering adoption. It has been suggested that AI-enabled systems must go beyond technical-centric approaches and…

Human-Computer Interaction · Computer Science 2023-12-05 Tita Alissa Bach , Amna Khan , Harry Hallock , Gabriela Beltrão , Sonia Sousa

AI services are known to have unstable behavior when subjected to changes in data, models or users. Such behaviors, whether triggered by omission or commission, lead to trust issues when AI works with humans. The current approach of…

Human-Computer Interaction · Computer Science 2023-02-21 Biplav Srivastava , Kausik Lakkaraju , Mariana Bernagozzi , Marco Valtorta

State-of-the-art AI models largely lack an understanding of the cause-effect relationship that governs human understanding of the real world. Consequently, these models do not generalize to unseen data, often produce unfair results, and are…

There is still a significant gap between expectations and the successful adoption of AI to innovate and improve businesses. Due to the emergence of deep learning, AI adoption is more complex as it often incorporates big data and the…

Artificial Intelligence · Computer Science 2022-09-16 Dian Tjondronegoro , Elizabeth Yuwono , Brent Richards , Damian Green , Siiri Hatakka

In the early stages of scientific research, researchers rely on core scholarly judgments to identify relevant literature, assess credible evidence, and determine which directions merit pursuit. As AI tools become increasingly integrated…

Computers and Society · Computer Science 2026-04-28 Sanjana Gautam , Houjiang Liu , Yujin Choi , Matthew Lease

This study explores whether labeling AI as "trustworthy" or "reliable" influences user perceptions and acceptance of automotive AI technologies. Using a one-way between-subjects design, the research involved 478 online participants who were…

Human-Computer Interaction · Computer Science 2025-07-15 John Dorsch , Ophelia Deroy

Trust has emerged as a key factor in people's interactions with AI-infused systems. Yet, little is known about what models of trust have been used and for what systems: robots, virtual characters, smart vehicles, decision aids, or others.…

Human-Computer Interaction · Computer Science 2022-05-03 Takane Ueno , Yuto Sawa , Yeongdae Kim , Jacqueline Urakami , Hiroki Oura , Katie Seaborn

As AI chatbots become integrated in education, students are turning to these systems for guidance, feedback, and information. However, the anthropomorphic characteristics of these chatbots create ambiguity over whether students develop…

Computers and Society · Computer Science 2025-12-24 Griffin Pitts , Sanaz Motamedi

We are witnessing the emergence of an AI economy and society where AI technologies are increasingly impacting health care, business, transportation and many aspects of everyday life. Many successes have been reported where AI systems even…

Machine Learning · Computer Science 2022-12-27 D. Petkovic

In the past few decades, artificial intelligence (AI) technology has experienced swift developments, changing everyone's daily life and profoundly altering the course of human society. The intention of developing AI is to benefit humans, by…

Artificial Intelligence · Computer Science 2021-08-20 Haochen Liu , Yiqi Wang , Wenqi Fan , Xiaorui Liu , Yaxin Li , Shaili Jain , Yunhao Liu , Anil K. Jain , Jiliang Tang

Many decision-making processes have begun to incorporate an AI element, including prison sentence recommendations, college admissions, hiring, and mortgage approval. In all of these cases, AI models are being trained to help human decision…

Computers and Society · Computer Science 2019-12-06 Maryam Ashoori , Justin D. Weisz

AI systems have seen significant adoption in various domains. At the same time, further adoption in some domains is hindered by inability to fully trust an AI system that it will not harm a human. Besides the concerns for fairness, privacy,…

Artificial Intelligence · Computer Science 2021-08-04 Amit Sheth , Manas Gaur , Kaushik Roy , Keyur Faldu

In the last few years, AI continues demonstrating its positive impact on society while sometimes with ethically questionable consequences. Building and maintaining public trust in AI has been identified as the key to successful and…

Artificial Intelligence · Computer Science 2021-05-25 Liming Zhu , Xiwei Xu , Qinghua Lu , Guido Governatori , Jon Whittle