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Related papers: Designing for Responsible Trust in AI Systems: A C…

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The increasing use of artificial intelligence (AI) systems in our daily life through various applications, services, and products explains the significance of trust/distrust in AI from a user perspective. AI-driven systems (as opposed to…

Computers and Society · Computer Science 2024-04-05 Saleh Afroogh , Ali Akbari , Evan Malone , Mohammadali Kargar , Hananeh Alambeigi

A current concern in the field of Artificial Intelligence (AI) is to ensure the trustworthiness of AI systems. The development of explainability methods is one prominent way to address this, which has often resulted in the assumption that…

Human-Computer Interaction · Computer Science 2023-12-05 Roel Visser , Tobias M. Peters , Ingrid Scharlau , Barbara Hammer

Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…

Human-Computer Interaction · Computer Science 2022-04-29 Michaela Benk , Suzanne Tolmeijer , Florian von Wangenheim , Andrea Ferrario

Ensuring responsible use of artificial intelligence (AI) has become imperative as autonomous systems increasingly influence critical societal domains. However, the concept of trustworthy AI remains broad and multi-faceted. This thesis…

Artificial Intelligence · Computer Science 2025-10-28 Filip Cano

As conversational AI systems become more realistic and widely deployed, users are increasingly uncertain about whether they are interacting with a human or an AI system. When AI identity is unclear, users may unwittingly share sensitive…

Human-Computer Interaction · Computer Science 2026-03-19 Anna Gausen , Sarenne Wallbridge , Hannah Rose Kirk , Jennifer Williams , Christopher Summerfield

To benefit from AI advances, users and operators of AI systems must have reason to trust it. Trust arises from multiple interactions, where predictable and desirable behavior is reinforced over time. Providing the system's users with some…

Artificial Intelligence · Computer Science 2022-01-27 Stephanie Galaitsi , Benjamin D. Trump , Jeffrey M. Keisler , Igor Linkov , Alexander Kott

Calibrated trust in automated systems (Lee and See 2004) is critical for their safe and seamless integration into society. Users should only rely on a system recommendation when it is actually correct and reject it when it is factually…

Human-Computer Interaction · Computer Science 2025-08-05 Matouš Jelínek , Nadine Schlicker , Ewart de Visser

Although AI has significant potential to transform society, there are serious concerns about its ability to behave and make decisions responsibly. Many ethical regulations, principles, and guidelines for responsible AI have been issued…

Artificial Intelligence · Computer Science 2022-09-21 Qinghua Lu , Liming Zhu , Xiwei Xu , Jon Whittle

Trustworthy Artificial Intelligence (AI) is based on seven technical requirements sustained over three main pillars that should be met throughout the system's entire life cycle: it should be (1) lawful, (2) ethical, and (3) robust, both…

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

As AI-powered code generation tools such as GitHub Copilot become popular, it is crucial to understand software developers' trust in AI tools -- a key factor for tool adoption and responsible usage. However, we know little about how…

Human-Computer Interaction · Computer Science 2024-05-29 Ruotong Wang , Ruijia Cheng , Denae Ford , Thomas Zimmermann

Dominant approaches, e.g. the EU's "Trustworthy AI framework", treat trust as a property that can be designed for, evaluated, and governed according to normative and technical criteria. They do not address how trust is subjectively…

Computers and Society · Computer Science 2026-02-02 Lameck Mbangula Amugongo , Tutaleni Asino , Nicola J Bidwell

Background: Trustworthy AI serves as a foundational pillar for two major AI ethics conferences: AIES and FAccT. However, current research often adopts techno-centric approaches, focusing primarily on technical attributes such as…

Artificial Intelligence · Computer Science 2026-04-23 Siddharth Mehrotra , Jin Huang , Xuelong Fu , Roel Dobbe , Clara I. Sánchez , Maarten de Rijke

In the current era, people and society have grown increasingly reliant on artificial intelligence (AI) technologies. AI has the potential to drive us towards a future in which all of humanity flourishes. It also comes with substantial risks…

Computers and Society · Computer Science 2021-08-24 Lu Cheng , Kush R. Varshney , Huan Liu

The EU Artificial Intelligence (AI) Act directs businesses to assess their AI systems to ensure they are developed in a way that is human-centered and trustworthy. The rapid adoption of AI in the industry has outpaced ethical evaluation…

Computers and Society · Computer Science 2025-09-30 Louise McCormack , Diletta Huyskes , Dave Lewis , Malika Bendechache

As artificial intelligence (AI) becomes integral to economy and society, communication gaps between developers, users, and stakeholders hinder trust and informed decision-making. High-level AI labels, inspired by frameworks like EU energy…

Artificial Intelligence · Computer Science 2025-01-22 Raphael Fischer , Magdalena Wischnewski , Alexander van der Staay , Katharina Poitz , Christian Janiesch , Thomas Liebig

Artificial Intelligence (AI) is rapidly integrating into various aspects of our daily lives, influencing decision-making processes in areas such as targeted advertising and matchmaking algorithms. As AI systems become increasingly…

Artificial Intelligence · Computer Science 2025-03-11 Md. Tanzib Hosain , Mehedi Hasan Anik , Sadman Rafi , Rana Tabassum , Khaleque Insia , Md. Mehrab Siddiky

In AI-assisted decision-making, it is critical for human decision-makers to know when to trust AI and when to trust themselves. However, prior studies calibrated human trust only based on AI confidence indicating AI's correctness likelihood…

Human-Computer Interaction · Computer Science 2023-01-18 Shuai Ma , Ying Lei , Xinru Wang , Chengbo Zheng , Chuhan Shi , Ming Yin , Xiaojuan Ma

As artificial intelligence (AI), including machine learning (ML) models and foundation models (FMs), is increasingly deployed in high-stakes domains, ensuring their trustworthiness has become a central challenge. However, the core…

Artificial Intelligence · Computer Science 2026-05-05 Ruta Binkyte , Ivaxi Sheth , Zhijing Jin , Mohammad Havaei , Bernhard Schölkopf , Mario Fritz

The development of Artificial Intelligence (AI), including AI in Science (AIS), should be done following the principles of responsible AI. Progress in responsible AI is often quantified through evaluation metrics, yet there has been less…

Computers and Society · Computer Science 2025-10-31 Theresia Veronika Rampisela , Maria Maistro , Tuukka Ruotsalo , Christina Lioma