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Although Speech Large Language Models have achieved notable progress, a substantial modality reasoning gap remains: their reasoning performance on speech inputs is markedly weaker than on text. This gap could be associated with…
In recent years, social media companies have grappled with defining and enforcing content moderation policies surrounding political content on their platforms, due in part to concerns about political bias, disinformation, and polarization.…
We deal with the problem of localized in-video taxonomic human annotation in the video content moderation domain, where the goal is to identify video segments that violate granular policies, e.g., community guidelines on an online video…
Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…
Automated soft moderation systems are unable to ascertain if a post supports or refutes a false claim, resulting in a large number of contextual false positives. This limits their effectiveness, for example undermining trust in health…
Participation on social media platforms has many benefits but also poses substantial threats. Users often face an unintended loss of privacy, are bombarded with mis-/disinformation, or are trapped in filter bubbles due to over-personalized…
Machine learning (ML) is widely used to moderate online content. Despite its scalability relative to human moderation, the use of ML introduces unique challenges to content moderation. One such challenge is predictive multiplicity: multiple…
The ever-increasing amount of user-generated content online has led, in recent years, to an expansion in research and investment in automated content analysis tools. Scrutiny of automated content analysis has accelerated during the COVID-19…
Toxicity is an increasingly common and severe issue in online spaces. Consequently, a rich line of machine learning research over the past decade has focused on computationally detecting and mitigating online toxicity. These efforts…
The rapid growth of audio-centric platforms and applications such as WhatsApp and Twitter has transformed the way people communicate and share audio content in modern society. However, these platforms are increasingly misused to disseminate…
One trending application of LLM (large language model) is to use it for content moderation in online platforms. Most current studies on this application have focused on the metric of accuracy -- the extent to which LLMs make correct…
With the rapid rise of short-form videos, TikTok has become one of the most influential platforms among children and teenagers, but also a source of harmful content that can affect their perception and behavior. Such content, often subtle…
Online toxic content has grown into a pervasive phenomenon, intensifying during times of crisis, elections, and social unrest. A significant amount of research has been focused on detecting or analyzing toxic content using machine-learning…
Current large language models (LLMs), even those explicitly trained for reasoning, often struggle with ambiguous content moderation cases due to misleading "decision shortcuts" embedded in context. Inspired by cognitive psychology insights…
Machine learning (ML) enabled classification models are becoming increasingly popular for tackling the sheer volume and speed of online misinformation and other content that could be identified as harmful. In building these models, data…
Considering the large amount of content created online by the minute, slang-aware automatic tools are critically needed to promote social good, and assist policymakers and moderators in restricting the spread of offensive language, abuse,…
Machine Learning's proliferation in critical fields such as healthcare, banking, and criminal justice has motivated the creation of tools which ensure trust and transparency in ML models. One such tool is Actionable Recourse (AR) for…
Online texts with toxic content are a clear threat to the users on social media in particular and society in general. Although many platforms have adopted various measures (e.g., machine learning-based hate-speech detection systems) to…
To meet the demands of content moderation, online platforms have resorted to automated systems. Newer forms of real-time engagement($\textit{e.g.}$, users commenting on live streams) on platforms like Twitch exert additional pressures on…
With the growth of social media and large language models, content moderation has become crucial. Many existing datasets lack adequate representation of different groups, resulting in unreliable assessments. To tackle this, we propose a…