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Social media offer an abundant source of valuable raw data, however informal writing can quickly become a bottleneck for many natural language processing (NLP) tasks. Off-the-shelf tools are usually trained on formal text and cannot…

Computation and Language · Computer Science 2019-04-15 Ismini Lourentzou , Kabir Manghnani , ChengXiang Zhai

This study examines the failures and possibilities of contemporary social media governance through the lived experiences of various content moderation professionals. Drawing on participatory design workshops with 33 practitioners in both…

Human-Computer Interaction · Computer Science 2025-09-12 Lindsay Blackwell

Conducting a systematic review (SR) is comprised of multiple tasks: (i) collect documents (studies) that are likely to be relevant from digital libraries (eg., PubMed), (ii) manually read and label the documents as relevant or irrelevant,…

Information Retrieval · Computer Science 2022-01-19 Grace E. Lee , Aixin Sun

Social media networks commonly employ content moderation as a tool to limit the spread of harmful content. However, the efficacy of this strategy in limiting the delivery of harmful content to users is not well understood. In this paper, we…

Social and Information Networks · Computer Science 2023-02-23 Ian Goldstein , Laura Edelson , Minh-Kha Nguyen , Oana Goga , Damon McCoy , Tobias Lauinger

Robust content moderation classifiers are essential for the safety of Generative AI systems. In this task, differences between safe and unsafe inputs are often extremely subtle, making it difficult for classifiers (and indeed, even humans)…

Facebook and Twitter recently announced community-based review platforms to address misinformation. We provide an overview of the potential affordances of such community-based approaches to content moderation based on past research and…

Social and Information Networks · Computer Science 2023-01-05 Taha Yasseri , Filippo Menczer

Recent advances in text mining and natural language processing technology have enabled researchers to detect an authors identity or demographic characteristics, such as age and gender, in several text genres by automatically analysing the…

Cryptography and Security · Computer Science 2022-11-30 Claudia Peersman , Matthew Edwards , Emma Williams , Awais Rashid

Past research shows that users benefit from systems that support them in their writing and exploration tasks. The autosuggestion feature of Web search engines is an example of such a system: It helps users in formulating their queries by…

Computers and Society · Computer Science 2022-06-29 Timothy J. Hazen , Alexandra Olteanu , Gabriella Kazai , Fernando Diaz , Michael Golebiewski

This paper presents a Technology Assisted Review (TAR) stopping approach based on Reinforcement Learning (RL). Previous such approaches offered limited control over stopping behaviour, such as fixing the target recall and tradeoff between…

Information Retrieval · Computer Science 2025-07-08 Reem Bin-Hezam , Mark Stevenson

Content moderation for large language models (LLMs) remains a significant challenge, requiring flexible and adaptable solutions that can quickly respond to emerging threats. This paper introduces Retrieval Augmented Rejection (RAR), a novel…

Information Retrieval · Computer Science 2025-05-21 Tommaso Mario Buonocore , Enea Parimbelli

Video moderation, which refers to remove deviant or explicit content from e-commerce livestreams, has become prevalent owing to social and engaging features. However, this task is tedious and time consuming due to the difficulties…

Human-Computer Interaction · Computer Science 2021-09-09 Tan Tang , Yanhong Wu , Lingyun Yu , Yuhong Li , Yingcai Wu

Online social networks are the perfect test bed to better understand large-scale human behavior in interacting contexts. Although they are broadly used and studied, little is known about how their terms of service and posting rules affect…

Physics and Society · Physics 2020-09-28 Oriol Artime , Valeria d'Andrea , Riccardo Gallotti , Pier Luigi Sacco , Manlio De Domenico

Moderating user-generated content on online platforms is crucial for balancing user safety and freedom of speech. Particularly in the United States, platforms are not subject to legal constraints prescribing permissible content. Each…

The proliferation of social media platforms and online communities has inadvertently catalyzed the spread of cyberbullying, hate speech, and other forms of online toxicity, making the effective governance of such harm a critical societal…

Artificial Intelligence · Computer Science 2026-05-28 Yiting Huang , Wenting Zhu , Zekun Wang , Qingpo Yang , Yakai Chen , Zihui Xu , Yueyue Zhang , Sanchuan Guo , Xi Zhang

Social media platforms increasingly employ proactive moderation techniques, such as detecting and curbing toxic and uncivil comments, to prevent the spread of harmful content. Despite these efforts, such approaches are often criticized for…

Human-Computer Interaction · Computer Science 2025-07-30 Xiaotian Su , Naim Zierau , Soomin Kim , April Yi Wang , Thiemo Wambsganss

Text summarization is an interesting area for researchers to develop new techniques to provide human like summaries for vast amounts of information. Summarization techniques tend to focus on providing accurate representation of content, and…

Information Retrieval · Computer Science 2018-02-28 Mayank Chaudhari , Aakash Nelson Mattukoyya

While online communities have become increasingly important over the years, the moderation of user-generated content is still performed mostly manually. Automating this task is an important step in reducing the financial cost associated…

Information Retrieval · Computer Science 2017-10-17 Etienne Papegnies , Vincent Labatut , Richard Dufour , Georges Linares

Sensitive information detection is crucial in content moderation to maintain safe online communities. Assisting in this traditionally manual process could relieve human moderators from overwhelming and tedious tasks, allowing them to focus…

Social media platforms are increasingly dominated by long-form multimodal content, where harmful narratives are constructed through a complex interplay of audio, visual, and textual cues. While automated systems can flag hate speech with…

Artificial Intelligence · Computer Science 2026-05-29 Girish A. Koushik , Helen Treharne , Diptesh Kanojia

In content moderation for social media platforms, the cost of delaying the review of a content is proportional to its view trajectory, which fluctuates and is apriori unknown. Motivated by such uncertain holding costs, we consider a…

Data Structures and Algorithms · Computer Science 2025-05-28 Caner Gocmen , Thodoris Lykouris , Deeksha Sinha , Wentao Weng
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