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Online memes are a powerful yet challenging medium for content moderation, often masking harmful intent behind humor, irony, or cultural symbolism. Conventional moderation systems "especially those relying on explicit text" frequently fail…
WARNING: This paper contains examples of offensive materials. To address the proliferation of toxic content on social media, we introduce SMARTER, we introduce SMARTER, a data-efficient two-stage framework for explainable content moderation…
Detecting online toxicity has always been a challenge due to its inherent subjectivity. Factors such as the context, geography, socio-political climate, and background of the producers and consumers of the posts play a crucial role in…
Millions of people rely on search functionality to find and explore content on entertainment platforms. Modern search systems use a combination of candidate generation and ranking approaches, with advanced methods leveraging deep learning…
Content moderation is a central mechanism through which platforms attempt to balance user engagement with community governance. Yet existing research has largely treated moderation as a uniform intervention, overlooking how moderator…
In recent years, online social networks have allowed worldwide users to meet and discuss. As guarantors of these communities, the administrators of these platforms must prevent users from adopting inappropriate behaviors. This verification…
Automatic content moderation is crucial to ensuring safety in social media. Language Model-based classifiers are being increasingly adopted for this task, but it has been shown that they perpetuate racial and social biases. Even if several…
Content moderation in online platforms faces persistent challenges due to the evolving complexity of user-generated content and the limitations of traditional rule-based and machine learning approaches. While recent advances in large…
Probabilistic models can learn users' preferences from the history of their item adoptions on a social media site, and in turn, recommend new items to users based on learned preferences. However, current models ignore psychological factors…
Most social media users come from the Global South, where harmful content usually appears in local languages. Yet, AI-driven moderation systems struggle with low-resource languages spoken in these regions. Through semi-structured interviews…
Platforms that support online commentary, from social networks to news sites, are increasingly leveraging machine learning to assist their moderation efforts. But this process does not typically provide feedback to the author that would…
We develop a means to detect ongoing per-country anomalies in the daily usage metrics of the Tor anonymous communication network, and demonstrate the applicability of this technique to identifying likely periods of internet censorship and…
Construction of human-curated annotated datasets for abstractive text summarization (ATS) is very time-consuming and expensive because creating each instance requires a human annotator to read a long document and compose a shorter summary…
Although there have been automated approaches and tools supporting toxicity censorship for social posts, most of them focus on detection. Toxicity censorship is a complex process, wherein detection is just an initial task and a user can…
The rapid proliferation of harmful and emotionally damaging content on social media platforms has intensified concerns regarding societal harm. While content moderation efforts primarily focus on detecting and removing harmful posts, less…
Social media platforms moderate content for each user by incorporating the outputs of both platform-wide content moderation systems and, in some cases, user-configured personal moderation preferences. However, it is unclear (1) how end…
This paper aims to build an actionable framework for permissible online content moderation to combat misinformation. Often strong content moderation policies are invoked when misinformation causes harm. By adopting Mill's ethical framework,…
Social media platforms increasingly rely on crowdsourced moderation systems like Community Notes to combat misinformation at scale. However, these systems face challenges from rater bias and potential manipulation, which may undermine their…
When people experience harassment online, from individual threats or invective to coordinated campaigns of harassment, they have the option to report the harassers and content to the platform where the harassment has occurred. Platforms…
Social platforms have revolutionized information sharing, but also accelerated the dissemination of harmful and policy-violating content. To ensure safety and compliance at scale, moderation systems must go beyond efficiency and offer…