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This paper analyzes the community safety guidelines of five text-to-image (T2I) generation platforms and audits five T2I models, focusing on prompts related to the representation of humans in areas that might lead to societal stigma. While…
Online social media platforms use automated moderation systems to remove or reduce the visibility of rule-breaking content. While previous work has documented the importance of manual content moderation, the effects of automated content…
Voice-based discussion forums where users can record audio messages which are then published for other users to listen and comment, are often moderated to ensure that the published audios are of good quality, relevant, and adhere to…
Most social media platforms implement content moderation to address interpersonal harms such as harassment. Content moderation relies on offender-centered, punitive approaches, e.g., bans and content removal. We consider an alternative…
Content moderation is the process of flagging content based on pre-defined platform rules. There has been a growing need for AI moderators to safeguard users as well as protect the mental health of human moderators from traumatic content.…
Personalized recommendation systems often drive users towards more extreme content, exacerbating opinion polarization. While (content-aware) moderation has been proposed to mitigate these effects, such approaches risk curtailing the freedom…
While recent research has focused on developing safeguards for generative AI (GAI) model-level content safety, little is known about how content moderation to prevent malicious content performs for end-users in real-world GAI products. To…
Lack of moderation in online communities enables participants to incur in personal aggression, harassment or cyberbullying, issues that have been accentuated by extremist radicalisation in the contemporary post-truth politics scenario. This…
Attention capitalism has generated design processes and product development decisions that prioritize platform growth over all other considerations. To the extent limits have been placed on these incentives, interventions have primarily…
The exponential growth of social media platforms such as Twitter and Facebook has revolutionized textual communication and textual content publication in human society. However, they have been increasingly exploited to propagate toxic…
Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…
We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…
The exponential growth of social media platforms has brought about a revolution in communication and content dissemination in human society. Nevertheless, these platforms are being increasingly misused to spread toxic content, including…
One of the most expensive parts of maintaining a modern information-sharing platform (e.g., web search, social network) is the task of content-moderation-at-scale. Content moderation is the binary task of determining whether or not a given…
Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…
Harmful content detection models tend to have higher false positive rates for content from marginalized groups. In the context of marginal abuse modeling on Twitter, such disproportionate penalization poses the risk of reduced visibility,…
Content moderators play a key role in keeping the conversation on social media healthy. While the high volume of content they need to judge represents a bottleneck to the moderation pipeline, no studies have explored how models could…
In today's digital world, interaction with online platforms is ubiquitous, and thus content moderation is important for protecting users from content that do not comply with pre-established community guidelines. Having a robust content…
This paper highlights the developing need for quantitative modes for capturing and monitoring malicious communication in social media. There has been a deliberate "weaponization" of messaging through the use of social networks including by…
Intelligent systems for the annotation of media content are increasingly being used for the automation of parts of social science research. In this domain the problem of integrating various Artificial Intelligence (AI) algorithms into a…