English

Socio-Culturally Aware Evaluation Framework for LLM-Based Content Moderation

Computation and Language 2024-12-19 v1 Artificial Intelligence

Abstract

With the growth of social media and large language models, content moderation has become crucial. Many existing datasets lack adequate representation of different groups, resulting in unreliable assessments. To tackle this, we propose a socio-culturally aware evaluation framework for LLM-driven content moderation and introduce a scalable method for creating diverse datasets using persona-based generation. Our analysis reveals that these datasets provide broader perspectives and pose greater challenges for LLMs than diversity-focused generation methods without personas. This challenge is especially pronounced in smaller LLMs, emphasizing the difficulties they encounter in moderating such diverse content.

Keywords

Cite

@article{arxiv.2412.13578,
  title  = {Socio-Culturally Aware Evaluation Framework for LLM-Based Content Moderation},
  author = {Shanu Kumar and Gauri Kholkar and Saish Mendke and Anubhav Sadana and Parag Agrawal and Sandipan Dandapat},
  journal= {arXiv preprint arXiv:2412.13578},
  year   = {2024}
}

Comments

Accepted in SUMEval Workshop in COLING 2025

R2 v1 2026-06-28T20:40:00.181Z