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Related papers: Towards Emotion-Aware Agents For Negotiation Dialo…

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Embodied AI Agents are quickly becoming important and common tools in society. These embodied agents should be able to learn about and accomplish a wide range of user goals and preferences efficiently and robustly. Large Language Models…

Artificial Intelligence · Computer Science 2026-02-20 Rachel Ma , Jingyi Qu , Andreea Bobu , Dylan Hadfield-Menell

Young people's mental well-being is a global concern, with peer support playing a key role in daily emotional regulation. Conversational agents are increasingly viewed as promising tools for delivering accessible, personalised peer support,…

Human-Computer Interaction · Computer Science 2025-12-01 Ruoyu Wen , Xiaoli Wu , Kunal Gupta , Simon Hoermann , Mark Billinghurst , Alaeddin Nassani , Dwain Allan , Thammathip Piumsomboon

Computational thinking, and by extension, computer programming, is notoriously challenging to learn. Conversational agents and generative artificial intelligence (genAI) have the potential to facilitate this learning process by offering…

Human-Computer Interaction · Computer Science 2024-06-17 Jacob Penney , João Felipe Pimentel , Igor Steinmacher , Marco A. Gerosa

This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…

There have been several attempts to define a plausible motivation for a chit-chat dialogue agent that can lead to engaging conversations. In this work, we explore a new direction where the agent specifically focuses on discovering…

Artificial Intelligence · Computer Science 2018-08-23 Yury Zemlyanskiy , Fei Sha

The novel research area of computational empathy is in its infancy and moving towards developing methods and standards. One major problem is the lack of agreement on the evaluation of empathy in artificial interactive systems. Even though…

Artificial Intelligence · Computer Science 2019-08-16 Özge Nilay Yalçın

As anthropomorphic agents (AI and robots) are increasingly used in society, empathy and trust between people and agents are becoming increasingly important. A better understanding of agents by people will help to improve the problems caused…

Human-Computer Interaction · Computer Science 2025-04-22 Takahiro Tsumura , Seiji Yamada

Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

Computation and Language · Computer Science 2020-12-09 Anuradha Welivita , Pearl Pu

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

Conversational AI is increasingly deployed in emotionally charged and ethically sensitive interactions. Previous research has primarily concentrated on emotional benchmarks or static safety checks, overlooking how alignment unfolds in…

Computation and Language · Computer Science 2026-04-06 Jiawen Deng , Wentao Zhang , Ziyun Jiao , Fuji Ren

In order to create effective storytelling agents three fundamental questions must be answered: first, is a physically embodied agent preferable to a virtual agent or a voice-only narration? Second, does a human voice have an advantage over…

Robotics · Computer Science 2016-07-20 Sandra Costa , Alberto Brunete , Byung-Chull Bae , Nikolaos Mavridis

Observers can glean information from others' emotional expressions through the act of drawing inferences from another individual's emotional expressions. It is important for socially aware artificial systems to be capable of doing that as…

Multiagent Systems · Computer Science 2023-11-14 Jieting Luo , Mehdi Dastani , Thomas Studer , Beishui Liao

The advent of large language models (LLMs) has enabled agents to represent virtual humans in societal simulations, facilitating diverse interactions within complex social systems. However, existing LLM-based agents exhibit severe…

Artificial Intelligence · Computer Science 2025-10-16 Qun Ma , Xiao Xue , Xuwen Zhang , Zihan Zhao , Yuwei Guo , Ming Zhang

Explainable AI (XAI) research has traditionally focused on rational users, aiming to improve understanding and reduce cognitive biases. However, emotional factors play a critical role in how explanations are perceived and processed. Prior…

Human-Computer Interaction · Computer Science 2025-05-22 Christian Schütze , Birte Richter , Britta Wrede

With the rapid growth of intelligent services, communication targets are shifting from humans to artificial intelligent (AI) agents, which require new paradigms to enable real-time perception, decision-making, and collaboration. Semantic…

Artificial Intelligence · Computer Science 2025-10-02 Kaiwen Yu , Mengying Sun , Zhijin Qin , Xiaodong Xu , Ping Yang , Yue Xiao , Gang Wu

Conversational agents have traditionally been developed for either task-oriented dialogue (TOD) or open-ended chitchat, with limited progress in unifying the two. Yet, real-world conversations naturally involve fluid transitions between…

Computation and Language · Computer Science 2025-11-13 Yejin Yoon , Yuri Son , Namyoung So , Minseo Kim , Minsoo Cho , Chanhee Park , Seungshin Lee , Taeuk Kim

Autism Spectrum Disorder (ASD) can profoundly affect reciprocal social communication, resulting in substantial and challenging impairments. One aspect is that for people with ASD conversations in everyday life are challenging due to…

Human-Computer Interaction · Computer Science 2024-07-31 Christian Poglitsch , Johanna Pirker

Empathy is a complex cognitive ability based on the reasoning of others' affective states. In order to better understand others and express stronger empathy in dialogues, we argue that two issues must be tackled at the same time: (i)…

Computation and Language · Computer Science 2021-09-22 Hyunwoo Kim , Byeongchang Kim , Gunhee Kim

Online games are dynamic environments where players interact with each other, which offers a rich setting for understanding how players negotiate their way through the game to an ultimate victory. This work studies online player…

Computation and Language · Computer Science 2023-11-16 Kokil Jaidka , Hansin Ahuja , Lynnette Ng

Multi-modal AI systems will likely become a ubiquitous presence in our everyday lives. A promising approach to making these systems more interactive is to embody them as agents within physical and virtual environments. At present, systems…

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