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Related papers: Towards Emotion-Aware Agents For Negotiation Dialo…

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Human interactions are characterized by explicit as well as implicit channels of communication. While the explicit channel transmits overt messages, the implicit ones transmit hidden messages about the communicator (e.g., his/her intentions…

Human-Computer Interaction · Computer Science 2017-07-12 Katie Hoemann , Behnaz Rezaei , Stacy C. Marsella , Sarah Ostadabbas

Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot…

Computation and Language · Computer Science 2026-01-14 Francesco Dettori , Matteo Forasassi , Lorenzo Veronese , Livia Lestingi , Vincenzo Scotti , Matteo Giovanni Rossi

Our interpretation of value concepts is shaped by our sociocultural background and lived experiences, and is thus subjective. Recognizing individual value interpretations is important for developing AI systems that can align with diverse…

Computation and Language · Computer Science 2025-10-03 Adina Nicola Dobrinoiu , Ana Cristiana Marcu , Amir Homayounirad , Luciano Cavalcante Siebert , Enrico Liscio

Towards human-like dialogue systems, current emotional dialogue approaches jointly model emotion and semantics with a unified neural network. This strategy tends to generate safe responses due to the mutual restriction between emotion and…

Computation and Language · Computer Science 2024-10-02 Yushan Qian , Bo Wang , Shangzhao Ma , Wu Bin , Shuo Zhang , Dongming Zhao , Kun Huang , Yuexian Hou

Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…

Computation and Language · Computer Science 2019-06-25 Endang Wahyu Pamungkas

Building a socially intelligent agent involves many challenges. One of which is to track the agent's mental state transition and teach the agent to make decisions guided by its value like a human. Towards this end, we propose to incorporate…

Computation and Language · Computer Science 2022-07-25 Liang Qiu , Yizhou Zhao , Yuan Liang , Pan Lu , Weiyan Shi , Zhou Yu , Song-Chun Zhu

The performance of ChatGPT\copyright{} and other LLMs has improved tremendously, and in online environments, they are increasingly likely to be used in a wide variety of situations, such as ChatBot on web pages, call center operations using…

Human-Computer Interaction · Computer Science 2025-02-19 Hiroki Tanioka , Tetsushi Ueta , Masahiko Sano

As AI systems increasingly mediate negotiations, understanding how the number of negotiated issues impacts human performance is crucial for maintaining human agency. We designed a human-AI negotiation case study in a realistic property…

Human-Computer Interaction · Computer Science 2026-03-25 Mehul Parmar , Chaklam Silpasuwanchai

The mental models that humans form of other agents---encapsulating human beliefs about agent goals, intentions, capabilities, and more---create an underlying basis for interaction. These mental models have the potential to affect both the…

Robotics · Computer Science 2020-01-07 Connor Brooks , Daniel Szafir

As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

Emotional language generation is one of the keys to human-like artificial intelligence. Humans use different type of emotions depending on the situation of the conversation. Emotions also play an important role in mediating the engagement…

Computation and Language · Computer Science 2019-11-27 Sashank Santhanam , Samira Shaikh

In this work, we present a new dataset and a computational strategy for a digital coach that aims to guide users in practicing the protocols of self-attachment therapy. Our framework augments a rule-based conversational agent with a…

Artificial Intelligence · Computer Science 2024-02-01 Lisa Alazraki , Ali Ghachem , Neophytos Polydorou , Foaad Khosmood , Abbas Edalat

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

Computation and Language · Computer Science 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

Mental models play an important role in whether user interaction with intelligent systems, such as dialog systems is successful or not. Adaptive dialog systems present the opportunity to align a dialog agent's behavior with heterogeneous…

Computation and Language · Computer Science 2024-08-27 Lindsey Vanderlyn , Dirk Väth , Ngoc Thang Vu

Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence,…

Computation and Language · Computer Science 2021-05-26 Yanran Li , Ke Li , Hongke Ning , xiaoqiang Xia , Yalong Guo , Chen Wei , Jianwei Cui , Bin Wang

Consider the process of collective decision-making, in which a group of individuals interactively select a preferred outcome from among a universe of alternatives. In this context, "representation" is the activity of making an individual's…

Multiagent negotiation mechanisms advise original solutions to several problems for which usual problem solving methods are inappropriate. Mainly negotiation models are based on agents' interactions through messages. Agents interact in…

Multiagent Systems · Computer Science 2014-02-18 Samir Aknine

Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Recent work in open-domain conversational agents has demonstrated that significant improvements in model engagingness and humanness metrics can be achieved via massive scaling in both pre-training data and model size (Adiwardana et al.,…

Computation and Language · Computer Science 2020-10-05 Kurt Shuster , Eric Michael Smith , Da Ju , Jason Weston