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Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the…

Computation and Language · Computer Science 2023-05-18 Yang Deng , Wenxuan Zhang , Yifei Yuan , Wai Lam

This paper argues that Large Language Models (LLMs) should incorporate explicit mechanisms for human empathy. As LLMs become increasingly deployed in high-stakes human-centered settings, their success depends not only on correctness or…

Computation and Language · Computer Science 2026-04-14 Xiaoxing You , Qiang Huang , Jun Yu

Human-robot interactions (HRI) can be modeled as dynamic or differential games with incomplete information, where each agent holds private reward parameters. Due to the open challenge in finding perfect Bayesian equilibria of such games,…

Robotics · Computer Science 2020-11-05 Yi Chen , Lei Zhang , Tanner Merry , Sunny Amatya , Wenlong Zhang , Yi Ren

The subtlety of emotional expressions makes implicit emotion analysis (IEA) particularly sensitive to user-specific characteristics. Current studies personalize emotion analysis by focusing on the author but neglect the impact of the…

Computation and Language · Computer Science 2025-05-23 Jian Liao , Yu Feng , Yujin Zheng , Jun Zhao , Suge Wang , Jianxing Zheng

Effective human-agent interaction (HAI) relies on accurate and adaptive perception of human emotional states. While multimodal deep learning models - leveraging facial expressions, speech, and textual cues - offer high accuracy in emotion…

Machine Learning · Computer Science 2025-12-15 Matvey Nepomnyaschiy , Oleg Pereziabov , Anvar Tliamov , Stanislav Mikhailov , Ilya Afanasyev

Agents represent one of the most emerging applications of Large Language Models (LLMs) and Generative AI, with their effectiveness hinging on multimodal capabilities to navigate complex user environments. Conversational Health Agents…

Computation and Language · Computer Science 2024-05-09 Mahyar Abbasian , Iman Azimi , Mohammad Feli , Amir M. Rahmani , Ramesh Jain

Empathetic conversation is a crucial characteristic in daily conversations between individuals. Nowadays, Large Language models (LLMs) have shown outstanding performance in generating empathetic responses. Knowledge bases like COMET can…

Computation and Language · Computer Science 2024-12-10 Huiying Cao , Yiqun Zhang , Shi Feng , Xiaocui Yang , Daling Wang , Yifei Zhang

Critical to successful human interaction is a capacity for empathy - the ability to understand and share the thoughts and feelings of another. As Artificial Intelligence (AI) systems are increasingly required to interact with humans in a…

Artificial Intelligence · Computer Science 2019-06-18 Maayan Shvo , Sheila A. McIlraith

Although empathic interaction between counselor and client is fundamental to success in the psychotherapeutic process, there are currently few datasets to aid a computational approach to empathy understanding. In this paper, we construct a…

Computer Vision and Pattern Recognition · Computer Science 2023-05-05 Zhou'an_Zhu , Xin Li , Jicai Pan , Yufei Xiao , Yanan Chang , Feiyi Zheng , Shangfei Wang

Improving the emotional awareness of pre-trained language models is an emerging important problem for dialogue generation tasks. Although prior studies have introduced methods to improve empathetic dialogue generation, few have discussed…

Computation and Language · Computer Science 2023-02-06 Yiren Liu , Halil Kilicoglu

Adapting to the addressee is crucial for successful explanations, yet poses significant challenges for dialogsystems. We adopt the approach of treating explanation generation as a non-stationary decision process, where the optimal strategy…

Computation and Language · Computer Science 2025-05-20 Amelie S. Robrecht , Christoph R. Kowalski , Stefan Kopp

Generating appropriate emotions for responses is essential for dialog systems to provide human-like interaction in various application scenarios. Most previous dialog systems tried to achieve this goal by learning empathetic manners from…

Computation and Language · Computer Science 2024-04-12 Zhiyuan Wen , Jiannong Cao , Jiaxing Shen , Ruosong Yang , Shuaiqi Liu , Maosong Sun

While novel social networks and emerging technologies help us transcend the spatial and temporal constraints inherent to in-person communication, the trade-off is a loss of natural expressivity. While empathetic interaction is already…

Human-Computer Interaction · Computer Science 2019-10-08 Sang Won Lee

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

Cognitive empathy, the ability to understand others' perspectives, is essential for effective communication, reducing biases, and constructive negotiation. However, this skill is declining in a performance-driven society, which prioritizes…

Human-Computer Interaction · Computer Science 2026-03-18 Dehui Kong , Martin Feick , Shi Liu , Alexander Maedche

Counseling typically takes the form of spoken conversation between a therapist and a client. The empathy level expressed by the therapist is considered to be an essential quality factor of counseling outcome. This paper proposes a…

Audio and Speech Processing · Electrical Eng. & Systems 2023-05-29 Dehua Tao , Tan Lee , Harold Chui , Sarah Luk

We introduce Aether Weaver, a novel, integrated framework for multimodal narrative co-generation that overcomes limitations of sequential text-to-visual pipelines. Our system concurrently synthesizes textual narratives, dynamic scene graph…

Computer Vision and Pattern Recognition · Computer Science 2025-08-06 Saeed Ghorbani

Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence,…

Computation and Language · Computer Science 2021-05-26 Yanran Li , Ke Li , Hongke Ning , xiaoqiang Xia , Yalong Guo , Chen Wei , Jianwei Cui , Bin Wang

Recent years have witnessed great progress on building emotional chatbots. Tremendous methods have been proposed for chatbots to generate responses with given emotions. However, the emotion changes of the user during the conversation has…

Computation and Language · Computer Science 2021-05-19 Hao Jiang , Yutao Zhu , Xinyu Zhang , Zhicheng Dou , Pan Du , Te Pi , Yantao Jia

Human-AI co-creativity involves both humans and AI collaborating on a shared creative product as partners. In a creative collaboration, interaction dynamics, such as turn-taking, contribution type, and communication, are the driving forces…

Human-Computer Interaction · Computer Science 2022-04-26 Jeba Rezwana , Mary Lou Maher
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