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Evaluating persona-aligned empathy in LLM-based dialogue agents remains challenging. User states are latent, feedback is sparse and difficult to verify in situ, and seemingly supportive turns can still accumulate into trajectories that…

Artificial Intelligence · Computer Science 2026-03-17 Shiya Zhang , Yuhan Zhan , Ruixi Su , Ruihan Sun , Ziyi Song , Zhaohan Chen , Xiaofan Zhang

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

Computation and Language · Computer Science 2023-10-13 Siyuan Brandon Loh , Aravind Sesagiri Raamkumar

The confluence of Artificial Intelligence and Computational Psychology presents an opportunity to model, understand, and interact with complex human psychological states through computational means. This paper presents a comprehensive,…

Artificial Intelligence · Computer Science 2025-12-16 Anant Pareek

This paper investigates the empathetic responding capabilities of ChatGPT, particularly its latest iteration, GPT-4, in comparison to human-generated responses to a wide range of emotional scenarios, both positive and negative. We employ a…

Human-Computer Interaction · Computer Science 2024-03-12 Anuradha Welivita , Pearl Pu

Human computer interaction is shifting from screen-based systems to multimodal interfaces where artificial intelligence powered systems increasingly interpret user intent through speech, gesture, and gaze. Yet users rarely understand how…

Human-Computer Interaction · Computer Science 2026-05-05 Ankur Bhatt , Sven Mayer

We introduce CogME, a cognition-inspired, multi-dimensional evaluation metric designed for AI models focusing on story understanding. CogME is a framework grounded in human thinking strategies and story elements that involve story…

Computer Vision and Pattern Recognition · Computer Science 2024-05-21 Minjung Shin , Seongho Choi , Yu-Jung Heo , Minsu Lee , Byoung-Tak Zhang , Jeh-Kwang Ryu

Providing Emotional Support (ES) to soothe people in emotional distress is an essential capability in social interactions. Most existing researches on building ES conversation systems only considered single-turn interactions with users,…

Computation and Language · Computer Science 2022-10-11 Yi Cheng , Wenge Liu , Wenjie Li , Jiashuo Wang , Ruihui Zhao , Bang Liu , Xiaodan Liang , Yefeng Zheng

Affective sharing within groups strengthens coordination and empathy, leads to better health outcomes, and increases productivity and performance. Existing tools for affective sharing face one main challenge: creating a representation of…

Human-Computer Interaction · Computer Science 2020-10-15 Chao Ying Qin , Marios Constantinides , Luca Maria Aiello , Daniele Quercia

Involving humans directly for the benefit of AI agents' training is getting traction thanks to several advances in reinforcement learning and human-in-the-loop learning. Humans can provide rewards to the agent, demonstrate tasks, design a…

Artificial Intelligence · Computer Science 2021-06-23 AI Redefined , Sai Krishna Gottipati , Sagar Kurandwad , Clodéric Mars , Gregory Szriftgiser , François Chabot

Conversational agents (CAs) are revolutionizing human-computer interaction by evolving from text-based chatbots to empathetic digital humans (DHs) capable of rich emotional expressions. This paper explores the integration of neural and…

Human-Computer Interaction · Computer Science 2025-08-11 Nastaran Saffaryazdi , Tamil Selvan Gunasekaran , Kate Laveys , Elizabeth Broadbent , Mark Billinghurst

Empathetic response generation aims to generate empathetic responses by understanding the speaker's emotional feelings from the language of dialogue. Recent methods capture emotional words in the language of communicators and construct them…

Computation and Language · Computer Science 2024-02-28 Zhou Yang , Zhaochun Ren , Yufeng Wang , Xiaofei Zhu , Zhihao Chen , Tiecheng Cai , Yunbing Wu , Yisong Su , Sibo Ju , Xiangwen Liao

Human-AI collaboration is evolving from a tool-based perspective to a partnership model where AI systems complement and enhance human capabilities. Traditional approaches often limit AI to a supportive role, missing the potential for…

Human-Computer Interaction · Computer Science 2025-02-04 Aung Pyae

This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…

As AI closely interacts with human society, it is crucial to ensure that its behavior is safe, altruistic, and aligned with human ethical and moral values. However, existing research on embedding ethical considerations into AI remains…

Artificial Intelligence · Computer Science 2025-11-07 Feifei Zhao , Hui Feng , Haibo Tong , Zhengqiang Han , Erliang Lin , Enmeng Lu , Yinqian Sun , Yi Zeng

Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial…

Computation and Language · Computer Science 2024-08-05 Huaiwen Zhang , Yu Chen , Ming Wang , Shi Feng

Emotion recognition in conversations is challenging due to the multi-modal nature of the emotion expression. We propose a hierarchical cross-attention model (HCAM) approach to multi-modal emotion recognition using a combination of recurrent…

Audio and Speech Processing · Electrical Eng. & Systems 2024-01-10 Soumya Dutta , Sriram Ganapathy

We propose a novel framework COLLAGE for generating collaborative agent-object-agent interactions by leveraging large language models (LLMs) and hierarchical motion-specific vector-quantized variational autoencoders (VQ-VAEs). Our model…

Machine Learning · Computer Science 2024-10-01 Divyanshu Daiya , Damon Conover , Aniket Bera

Ensuring robust and fair interview assessment remains a key challenge in AI-driven evaluation. This paper presents CoMAI, a general-purpose multi-agent interview framework designed for diverse assessment scenarios. In contrast to monolithic…

Multiagent Systems · Computer Science 2026-03-18 Gengxin Sun , Ruihao Yu , Liangyi Yin , Yunqi Yang , Bin Zhang , Zhiwei Xu

Several works have developed end-to-end pipelines for generating lip-synced talking faces with various real-world applications, such as teaching and language translation in videos. However, these prior works fail to create realistic-looking…

Computer Vision and Pattern Recognition · Computer Science 2023-03-28 Sahil Goyal , Shagun Uppal , Sarthak Bhagat , Yi Yu , Yifang Yin , Rajiv Ratn Shah

The integration of conversational artificial intelligence (AI) into mental health care promises a new horizon for therapist-client interactions, aiming to closely emulate the depth and nuance of human conversations. Despite the potential,…

Multimedia · Computer Science 2024-10-22 Yuqi Chu , Lizi Liao , Zhiyuan Zhou , Chong-Wah Ngo , Richang Hong