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An important step in the development of value alignment (VA) systems in AI is understanding how values can interrelate with facts. Designers of future VA systems will need to utilize a hybrid approach in which ethical reasoning and…

Artificial Intelligence · Computer Science 2019-07-15 Tae Wan Kim , Thomas Donaldson , John Hooker

As artificial intelligence (AI) systems are getting ubiquitous within our society, issues related to its fairness, accountability, and transparency are increasing rapidly. As a result, researchers are integrating humans with AI systems to…

Artificial Intelligence · Computer Science 2020-12-14 Nikhil Prakash , Kory W. Mathewson

The integration of Artificial Intelligence (AI) into high-stakes domains such as healthcare, finance, and autonomous systems is often constrained by concerns over transparency, interpretability, and trust. While Human-Centered AI (HCAI)…

Human-Computer Interaction · Computer Science 2025-04-29 Chameera De Silva , Thilina Halloluwa , Dhaval Vyas

Telling lies and faking emotions is quite common in human-human interactions: though there are risks, in many situations such behaviours provide social benefits. In recent years, there have been many social robots and chatbots that fake…

Robotics · Computer Science 2023-10-20 Bipin Indurkhya

In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

Human-Computer Interaction · Computer Science 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira

Humans are increasingly interacting with machines through language, sometimes in contexts where the user may not know they are talking to a machine (like over the phone or a text chatbot). We aim to understand how system designers and…

Computation and Language · Computer Science 2021-06-08 David Gros , Yu Li , Zhou Yu

Various studies have been conducted on human-supporting robot systems. These systems have been put to practical use over the years and are now seen in our daily lives. In particular, robots communicating smoothly with people are expected to…

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…

Computation and Language · Computer Science 2021-05-07 Ashish Shrivastava , Kaustubh Dhole , Abhinav Bhatt , Sharvani Raghunath

The recent release of ChatGPT has gained huge attention and discussion worldwide, with responsible AI being a key topic of discussion. How can we ensure that AI systems, including ChatGPT, are developed and adopted in a responsible way? To…

Software Engineering · Computer Science 2023-02-28 Qinghua Lu , Yuxiu Luo , Liming Zhu , Mingjian Tang , Xiwei Xu , Jon Whittle

Conversational agents have come increasingly closer to human competence in open-domain dialogue settings; however, such models can reflect insensitive, hurtful, or entirely incoherent viewpoints that erode a user's trust in the moral…

Computation and Language · Computer Science 2022-04-08 Caleb Ziems , Jane A. Yu , Yi-Chia Wang , Alon Halevy , Diyi Yang

As conversational AI-based dialogue management has increasingly become a trending topic, the need for a standardized and reliable evaluation procedure grows even more pressing. The current state of affairs suggests various evaluation…

Computation and Language · Computer Science 2020-06-12 Sarah E. Finch , Jinho D. Choi

The continued development of robots has enabled their wider usage in human surroundings. Robots are more trusted to make increasingly important decisions with potentially critical outcomes. Therefore, it is essential to consider the ethical…

Artificial Intelligence · Computer Science 2022-06-22 Benjamin Krarup , Felix Lindner , Senka Krivic , Derek Long

As AI systems become increasingly conversational, a gap emerges wherein explanations are studied as static artifacts, yet in practice, are experienced as dialogue. In this provocation, we argue that the conversational layer around an…

Human-Computer Interaction · Computer Science 2026-05-28 Niharika Mathur , Smit Desai

This paper addresses the topic of robustness under sensing noise, ambiguous instructions, and human-robot interaction. We take a radically different tack to the issue of reliable embodied AI: instead of focusing on formal verification…

Robotics · Computer Science 2026-01-13 Kenneth Kwok , Basura Fernando , Qianli Xu , Vigneshwaran Subbaraju , Dongkyu Choi , Boon Kiat Quek

AI systems may have transformative and long-term effects on individuals and society. To manage these impacts responsibly and direct the development of AI systems toward optimal public benefit, considerations of AI ethics and governance must…

Text-based online counselling scales across geographical and stigma barriers, yet faces practitioner shortages, lacks non-verbal cues and suffers inconsistent quality assurance. Whilst artificial intelligence offers promising solutions, its…

Computers and Society · Computer Science 2026-01-15 Philipp Steigerwald , Jennifer Burghardt , Eric Rudolph , Jens Albrecht

There is increasing attention being given to how to regulate AI systems. As governing bodies grapple with what values to encapsulate into regulation, we consider the technical half of the question: To what extent can AI experts vet an AI…

Artificial Intelligence · Computer Science 2024-03-28 Xudong Shen , Hannah Brown , Jiashu Tao , Martin Strobel , Yao Tong , Akshay Narayan , Harold Soh , Finale Doshi-Velez

Voice AI agents are rapidly transitioning to production deployments, yet systematic methods for ensuring testing reliability remain underdeveloped. Organizations cannot objectively assess whether their testing approaches (internal tools or…

Artificial Intelligence · Computer Science 2026-01-15 Miguel E. Andres , Vadim Fedorov , Rida Sadek , Enric Spagnolo-Arrizabalaga , Nadescha Trudel

We survey SoTA open-domain conversational AI models with the purpose of presenting the prevailing challenges that still exist to spur future research. In addition, we provide statistics on the gender of conversational AI in order to guide…

Computation and Language · Computer Science 2022-05-03 Tosin Adewumi , Foteini Liwicki , Marcus Liwicki

This paper critically examines the ethical implications of integrating AI tools like GitHub Copilot and ChatGPT into the software development process. It explores issues such as code ownership, bias, accountability, privacy, and the…

Software Engineering · Computer Science 2024-08-21 Mohammad Baqar