English

The R-U-A-Robot Dataset: Helping Avoid Chatbot Deception by Detecting User Questions About Human or Non-Human Identity

Computation and Language 2021-06-08 v1 Human-Computer Interaction

Abstract

Humans are increasingly interacting with machines through language, sometimes in contexts where the user may not know they are talking to a machine (like over the phone or a text chatbot). We aim to understand how system designers and researchers might allow their systems to confirm its non-human identity. We collect over 2,500 phrasings related to the intent of ``Are you a robot?". This is paired with over 2,500 adversarially selected utterances where only confirming the system is non-human would be insufficient or disfluent. We compare classifiers to recognize the intent and discuss the precision/recall and model complexity tradeoffs. Such classifiers could be integrated into dialog systems to avoid undesired deception. We then explore how both a generative research model (Blender) as well as two deployed systems (Amazon Alexa, Google Assistant) handle this intent, finding that systems often fail to confirm their non-human identity. Finally, we try to understand what a good response to the intent would be, and conduct a user study to compare the important aspects when responding to this intent.

Keywords

Cite

@article{arxiv.2106.02692,
  title  = {The R-U-A-Robot Dataset: Helping Avoid Chatbot Deception by Detecting User Questions About Human or Non-Human Identity},
  author = {David Gros and Yu Li and Zhou Yu},
  journal= {arXiv preprint arXiv:2106.02692},
  year   = {2021}
}