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Conversation with chatbots based on Large Language Models (LLMs) such as ChatGPT has become one of the major forms of interaction with Artificial Intelligence (AI) in everyday life. What makes this interaction so convenient is that…

Human-Computer Interaction · Computer Science 2026-03-18 Sarah Diefenbach , Daniel Ullrich

There is a struggle in Artificial intelligence (AI) ethics to gain ground in actionable methods and models to be utilized by practitioners while developing and implementing ethically sound AI systems. AI ethics is a vague concept without a…

ETHICS is probably the most-cited dataset for testing the ethical capabilities of language models. Drawing on moral theory, psychology, and prompt evaluation, we interrogate the validity of the ETHICS benchmark. Adding to prior work, our…

Computers and Society · Computer Science 2024-11-27 Leif Hancox-Li , Borhane Blili-Hamelin

Conversational AI is rapidly becoming a primary interface for information seeking and decision making, yet most systems still assume idealized users. In practice, human reasoning is bounded by limited attention, uneven knowledge, and…

Emerging Technologies · Computer Science 2026-01-21 Jiqun Liu

Many sets of ethics principles for responsible AI have been proposed to allay concerns about misuse and abuse of AI/ML systems. The underlying aspects of such sets of principles include privacy, accuracy, fairness, robustness,…

Computers and Society · Computer Science 2024-09-09 Conrad Sanderson , David Douglas , Qinghua Lu

This paper presents a theoretical framework for the AI ethical resonance hypothesis, which proposes that advanced AI systems with purposefully designed cognitive structures ("ethical resonators") may emerge with the ability to identify…

Computers and Society · Computer Science 2025-07-21 Tomasz Zgliczyński-Cuber

Benchmarks are seen as the cornerstone for measuring technical progress in Artificial Intelligence (AI) research and have been developed for a variety of tasks ranging from question answering to facial recognition. An increasingly prominent…

Computers and Society · Computer Science 2022-04-12 Travis LaCroix , Alexandra Sasha Luccioni

Multi-party Conversational Systems are systems with natural language interaction between one or more people or systems. From the moment that an utterance is sent to a group, to the moment that it is replied in the group by a member, several…

Computation and Language · Computer Science 2017-05-08 Maira Gatti de Bayser , Paulo Cavalin , Renan Souza , Alan Braz , Heloisa Candello , Claudio Pinhanez , Jean-Pierre Briot

This article offers several contributions to the interdisciplinary project of responsible research and innovation in data science and AI. First, it provides a critical analysis of current efforts to establish practical mechanisms for…

Computers and Society · Computer Science 2021-10-12 Christopher Burr , David Leslie

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…

Computation and Language · Computer Science 2022-01-19 Guendalina Caldarini , Sardar Jaf , Kenneth McGarry

Chatbots are emerging as a promising platform for accessing and delivering healthcare services. The evidence is in the growing number of publicly available chatbots aiming at taking an active role in the provision of prevention, diagnosis,…

Human-Computer Interaction · Computer Science 2020-11-13 Mlađan Jovanović , Marcos Baez , Fabio Casati

This whitepaper offers normative and practical guidance for developers of artificial intelligence (AI) systems to achieve "Trustworthy AI". In it, we present overall ethical requirements and six ethical principles with value-specific…

Computers and Society · Computer Science 2024-11-18 Nicholas Kluge Corrêa , Julia Maria Mönig

Conversational question answering aims to provide natural-language answers to users in information-seeking conversations. Existing conversational QA benchmarks compare models with pre-collected human-human conversations, using ground-truth…

Computation and Language · Computer Science 2022-03-23 Huihan Li , Tianyu Gao , Manan Goenka , Danqi Chen

While the increased use of AI in the manufacturing sector has been widely noted, there is little understanding on the risks that it may raise in a manufacturing organisation. Although various high level frameworks and definitions have been…

Artificial Intelligence · Computer Science 2025-12-17 Alexandra Brintrup , George Baryannis , Ashutosh Tiwari , Svetan Ratchev , Giovanna Martinez-Arellano , Jatinder Singh

The web's information ecosystem demands fact-checking systems that are both scalable and epistemically trustworthy. Automated approaches offer efficiency but often lack transparency, while human verification remains slow and inconsistent.…

Human-Computer Interaction · Computer Science 2026-04-21 Svetlana Churina , Kokil Jaidka , Anab Maulana Barik , Harshit Aneja , Cai Yang , Wynne Hsu , Mong Li Lee

AI is being increasingly used to aid response efforts to humanitarian emergencies at multiple levels of decision-making. Such AI systems are generally understood to be stand-alone tools for decision support, with ethical assessments,…

Computers and Society · Computer Science 2022-09-23 Joseph Aylett-Bullock , Miguel Luengo-Oroz

The promise of AI is huge. AI systems have already achieved good enough performance to be in our streets and in our homes. However, they can be brittle and unfair. For society to reap the benefits of AI systems, society needs to be able to…

Artificial Intelligence · Computer Science 2020-02-18 Jeannette M. Wing

This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…

This study empirically examines the "Evaluative AI" framework, which aims to enhance the decision-making process for AI users by transitioning from a recommendation-based approach to a hypothesis-driven one. Rather than offering direct…

Human-Computer Interaction · Computer Science 2024-11-14 Jaroslaw Kornowicz