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The more AI agents are deployed in scenarios with possibly unexpected situations, the more they need to be flexible, adaptive, and creative in achieving the goal we have given them. Thus, a certain level of freedom to choose the best path…

Artificial Intelligence · Computer Science 2018-12-11 Francesca Rossi , Nicholas Mattei

The rapid convergence of artificial intelligence (AI) toward conversational chatbot interfaces marks a critical moment for the industry. This paper argues that the chatbot paradigm is not a neutral interface choice, but a dominant…

Computers and Society · Computer Science 2026-05-11 Sourojit Ghosh , Pranav Narayanan Venkit , Sanjana Gautam , Avijit Ghosh

ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like responses. However, this feature carries several risks, most notably due to its deceptive behaviour such as offering users misleading or fabricated…

Computers and Society · Computer Science 2023-06-27 Xiao Zhan , Yifan Xu , Stefan Sarkadi

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

Human-Computer Interaction · Computer Science 2020-12-17 Sarada Devaram

Dialog evaluation is a challenging problem, especially for non task-oriented dialogs where conversational success is not well-defined. We propose to evaluate dialog quality using topic-based metrics that describe the ability of a…

Computation and Language · Computer Science 2018-01-12 Fenfei Guo , Angeliki Metallinou , Chandra Khatri , Anirudh Raju , Anu Venkatesh , Ashwin Ram

Ensuring ethical behavior in Artificial Intelligence (AI) systems amidst their increasing ubiquity and influence is a major concern the world over. The use of formal methods in AI ethics is a possible crucial approach for specifying and…

Artificial Intelligence · Computer Science 2026-03-30 Priya T. V. , Shrisha Rao

In recent years, Artificial Intelligence technology has excelled in various applications across all domains and fields. However, the various algorithms in neural networks make it difficult to understand the reasons behind decisions. For…

Artificial Intelligence · Computer Science 2025-05-13 Bowen Long , Enjie Liu , Renxi Qiu , Yanqing Duan

As generative AI models become increasingly integrated into high-stakes domains, the need for robust methods to evaluate their ethical reasoning becomes increasingly important. This paper introduces a five-dimensional audit model --…

Artificial Intelligence · Computer Science 2025-04-25 W. Russell Neuman , Chad Coleman , Ali Dasdan , Safinah Ali , Manan Shah

Artificial Intelligence (AI) is transforming sectors such as healthcare, finance, and autonomous systems, offering powerful tools for innovation. Yet its rapid integration raises urgent ethical concerns related to data ownership, privacy,…

Artificial Intelligence · Computer Science 2025-06-03 Aasish Kumar Sharma , Dimitar Kyosev , Julian Kunkel

Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot…

Computation and Language · Computer Science 2026-01-14 Francesco Dettori , Matteo Forasassi , Lorenzo Veronese , Livia Lestingi , Vincenzo Scotti , Matteo Giovanni Rossi

The goal of building dialogue agents that can converse with humans naturally has been a long-standing dream of researchers since the early days of artificial intelligence. The well-known Turing Test proposed to judge the ultimate validity…

Artificial Intelligence · Computer Science 2022-12-13 Tom Young

Recent advancements in artificial intelligence (AI) systems, including large language models like ChatGPT, offer promise and peril for scholarly peer review. On the one hand, AI can enhance efficiency by addressing issues like long…

Computers and Society · Computer Science 2023-09-25 Laurie A. Schintler , Connie L. McNeely , James Witte

Artificial intelligence (AI) technologies should adhere to human norms to better serve our society and avoid disseminating harmful or misleading information, particularly in Conversational Information Retrieval (CIR). Previous work,…

Computation and Language · Computer Science 2023-10-03 Yiyao Yu , Junjie Wang , Yuxiang Zhang , Lin Zhang , Yujiu Yang , Tetsuya Sakai

With the astounding progress in (generative) artificial intelligence (AI), there has been significant public discourse regarding regulation and ethics of the technology. Is it sufficient when humans discuss this with other humans? Or, given…

Computers and Society · Computer Science 2025-04-22 Maria Fay , Frederik F. Flöther

Artificial intelligence (AI) ethics has gained significant momentum, evidenced by the growing body of published literature, policy guidelines, and public discourse. However, the practical implementation and adoption of AI ethics principles…

Computers and Society · Computer Science 2025-03-03 Sarah Hladikova , Yuling Wang , Andreia Martinho

As AI systems become more prevalent, concerns about their development, operation, and societal impact intensify. Establishing ethical, social, and safety standards amidst evolving AI capabilities poses significant challenges. Global…

Human-Computer Interaction · Computer Science 2025-03-24 Yutaka Matsubara , Akihisa Morikawa , Daichi Mizuguchi , Kiyoshi Fujiwara

Artificial intelligence (AI) has the potential to transform education with its power of uncovering insights from massive data about student learning patterns. However, ethical and trustworthy concerns of AI have been raised but are…

As Artificial Intelligence (AI) becomes pervasive in most fields, from healthcare to autonomous driving, it is essential that we find successful ways of building morality into our machines, especially for decision-making. However, the…

Artificial Intelligence · Computer Science 2023-10-13 Reneira Seeamber , Cosmin Badea

The debate about the ethical implications of Artificial Intelligence dates from the 1960s. However, in recent years symbolic AI has been complemented and sometimes replaced by Neural Networks and Machine Learning techniques. This has vastly…

Computers and Society · Computer Science 2019-09-16 Jessica Morley , Luciano Floridi , Libby Kinsey , Anat Elhalal

As Artificial Intelligence (AI) becomes more prevalent, protecting personal privacy is a critical ethical issue that must be addressed. This article explores the need for ethical AI systems that safeguard individual privacy while complying…

Computers and Society · Computer Science 2023-11-28 Petar Radanliev , Omar Santos
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