Related papers: Characterizing Reading Time on Enterprise Emails
Usage of smartphones and tablets have been increasing rapidly with multi-touch interaction and powerful configurations. Performing tasks on mobile phones become more complex as people age, thereby increasing their cognitive workload. In…
More and more people use the Internet to work on duties of their daily work routine. To find the right information online, Web search engines are the tools of their choice. Apart from finding facts, people use Web search engines to also…
Judging an action's safety requires knowledge of the context in which the action takes place. To human agents who act in various contexts, this may seem obvious: performing an action such as email deletion may or may not be appropriate…
Traditionally, the efficiency and effectiveness of search systems have both been of great interest to the information retrieval community. However, an in-depth analysis of the interaction between the response latency and users' subjective…
The Internet has dramatically changed the relationship among people and their relationships with others people and made the valuable information available for the users. Email is the service, which the Internet provides today for its own…
Personal data cover multiple aspects of our daily life and activities, including health, finance, social, Internet, Etc. Personal data visualisations aim to improve the user experience when exploring these large amounts of personal data and…
We present the first large-scale characterization of lateral phishing attacks, based on a dataset of 113 million employee-sent emails from 92 enterprise organizations. In a lateral phishing attack, adversaries leverage a compromised…
Email is one of the most successful computer applications yet devised. Communication features in email, however, have remained relatively static in years. We investigate one way of expanding email functionality without modifying the…
The search task and the system both affect the demand on cognitive resources during information search. In some situations, the demands may become too high for a person. This article has a three-fold goal. First, it presents and critiques…
The most widespread type of phishing attack involves email messages with links pointing to malicious content. Despite user training and the use of detection techniques, these attacks are still highly effective. Recent studies show that it…
Personalization despite being an effective solution to the problem information overload remains tricky on account of multiple dimensions to consider. Furthermore, the challenge of avoiding overdoing personalization involves estimation of a…
Reading plays a vital role in updating the researchers on recent developments in the field, including but not limited to solutions to various problems and collaborative studies between disciplines. Prior studies identify reading patterns to…
The role of conversational assistants has become more prevalent in helping people increase their productivity. Document-centered assistance, for example to help an individual quickly review a document, has seen less significant progress,…
Nowadays, advanced security mechanisms exist to protect data, systems, and networks. Most of these mechanisms are effective, and security experts can handle them to achieve a sufficient level of security for any given system. However, most…
An important concept in organisational behaviour is how hierarchy affects the voice of individuals, whereby members of a given organisation exhibit differing power relations based on their hierarchical position. Although there have been…
Emails are used every day for communication, and many countries and organisations mostly use email for official communications. It is highly valued and recognised for confidential conversations and transactions in day-to-day business. The…
Email Retrieval task has recently taken much attention to help the user retrieve the email(s) related to the submitted query. Up to our knowledge, existing email retrieval ranking approaches sort the retrieved emails based on some heuristic…
With the generalization of mobile communication systems, solicitations of all kinds in the form of messages and emails are received by users with increasing proportion of malicious ones. They are customized to pass anti-spam filters and ask…
Email Retrieval task has recently taken much attention to help the user retrieve the email(s) related to the submitted query. Up to our knowledge, existing email retrieval ranking approaches sort the retrieved emails based on some heuristic…
This paper presents findings from a study of the email network of a large scientific research organization, focusing on methods for visualizing and modeling organizational hierarchies within large, complex network datasets. In the first…