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There has been growing attention on fairness considerations recently, especially in the context of intelligent decision making systems. Explainable recommendation systems, in particular, may suffer from both explanation bias and performance…

Information Retrieval · Computer Science 2020-06-30 Zuohui Fu , Yikun Xian , Ruoyuan Gao , Jieyu Zhao , Qiaoying Huang , Yingqiang Ge , Shuyuan Xu , Shijie Geng , Chirag Shah , Yongfeng Zhang , Gerard de Melo

Counterfactual explanations interpret the recommendation mechanism via exploring how minimal alterations on items or users affect the recommendation decisions. Existing counterfactual explainable approaches face huge search space and their…

Information Retrieval · Computer Science 2022-07-15 Xiangmeng Wang , Qian Li , Dianer Yu , Guandong Xu

With the aid of large language models, current conversational recommender system (CRS) has gaining strong abilities to persuade users to accept recommended items. While these CRSs are highly persuasive, they can mislead users by…

Computation and Language · Computer Science 2024-10-08 Peixin Qin , Chen Huang , Yang Deng , Wenqiang Lei , Tat-Seng Chua

There is a growing concern about typically opaque decision-making with high-performance machine learning algorithms. Providing an explanation of the reasoning process in domain-specific terms can be crucial for adoption in risk-sensitive…

Computer Vision and Pattern Recognition · Computer Science 2022-11-28 Aditya Chattopadhyay , Stewart Slocum , Benjamin D. Haeffele , Rene Vidal , Donald Geman

Explainability and interpretability are two critical aspects of decision support systems. Within computer vision, they are critical in certain tasks related to human behavior analysis such as in health care applications. Despite their…

Textual explanations have proved to help improve user satisfaction on machine-made recommendations. However, current mainstream solutions loosely connect the learning of explanation with the learning of recommendation: for example, they are…

Information Retrieval · Computer Science 2021-01-26 Aobo Yang , Nan Wang , Hongbo Deng , Hongning Wang

Algorithmic Recourse aims to provide actionable explanations, or recourse plans, to overturn potentially unfavourable decisions taken by automated machine learning models. In this paper, we propose an interaction paradigm based on a guided…

Human-Computer Interaction · Computer Science 2024-07-22 Seyedehdelaram Esfahani , Giovanni De Toni , Bruno Lepri , Andrea Passerini , Katya Tentori , Massimo Zancanaro

With the prevalence of deep learning based embedding approaches, recommender systems have become a proven and indispensable tool in various information filtering applications. However, many of them remain difficult to diagnose what aspects…

Information Retrieval · Computer Science 2021-10-29 Yao Zhou , Haonan Wang , Jingrui He , Haixun Wang

Adding explanations to recommender systems is said to have multiple benefits, such as increasing user trust or system transparency. Previous work from other application areas suggests that specific user characteristics impact the users'…

Human-Computer Interaction · Computer Science 2025-02-04 Kathrin Wardatzky , Oana Inel , Luca Rossetto , Abraham Bernstein

Explainable recommendation has attracted much attention from the industry and academic communities. It has shown great potential for improving the recommendation persuasiveness, informativeness and user satisfaction. Despite a lot of…

Information Retrieval · Computer Science 2023-03-02 Xu Chen , Jingsen Zhang , Lei Wang , Quanyu Dai , Zhenhua Dong , Ruiming Tang , Rui Zhang , Li Chen , Ji-Rong Wen

Item ranking systems support users in multi-criteria decision-making tasks. Users need to trust rankings and ranking algorithms to reflect user preferences nicely while avoiding systematic errors and biases. However, today only few…

Machine Learning · Computer Science 2025-09-03 I. Al Hazwani , J. Schmid , M. Sachdeva , J. Bernard

Counterfactual explanations (CEs) provide an intuitive way to understand recommender systems by identifying minimal modifications to user-item interactions that alter recommendation outcomes. Existing CE methods for recommender systems,…

Decisions in organizations are about evaluating alternatives and choosing the one that would best serve organizational goals. To the extent that the evaluation of alternatives could be formulated as a predictive task with appropriate…

Human-Computer Interaction · Computer Science 2022-06-30 Charles Wan , Rodrigo Belo , Leid Zejnilović

There is a need for socially assistive robots (SARs) to provide transparency in their behavior by explaining their reasoning. Additionally, the reasoning and explanation should represent the user's preferences and goals. To work towards…

Robotics · Computer Science 2020-12-08 Jason R. Wilson , Leilani Gilpin , Irina Rabkina

Explainable recommendation is a technique that combines prediction and generation tasks to produce more persuasive results. Among these tasks, textual generation demands large amounts of data to achieve satisfactory accuracy. However,…

Social and Information Networks · Computer Science 2024-05-28 Hao Cheng , Shuo Wang , Wensheng Lu , Wei Zhang , Mingyang Zhou , Kezhong Lu , Hao Liao

Explainable recommender systems (RS) have traditionally followed a one-size-fits-all approach, delivering the same explanation level of detail to each user, without considering their individual needs and goals. Further, explanations in RS…

Information Retrieval · Computer Science 2023-10-19 Mouadh Guesmi , Mohamed Amine Chatti , Shoeb Joarder , Qurat Ul Ain , Rawaa Alatrash , Clara Siepmann , Tannaz Vahidi

Currently, there is a significant amount of research being conducted in the field of artificial intelligence to improve the explainability and interpretability of deep learning models. It is found that if end-users understand the reason for…

Information Retrieval · Computer Science 2023-06-02 Niloofar Ranjbar , Saeedeh Momtazi , MohammadMehdi Homayounpour

Recommender systems are central to digital platforms, yet they face a fundamental trade-off between accuracy and explainability. Black-box models achieve strong performance but lack interpretability needed for trust and adoption. Existing…

Information Retrieval · Computer Science 2026-05-05 Yuyan Wang , Pan Li , Minmin Chen

Reinforcement learning (RL) systems can be complex and non-interpretable, making it challenging for non-AI experts to understand or intervene in their decisions. This is due in part to the sequential nature of RL in which actions are chosen…

Artificial Intelligence · Computer Science 2025-04-16 Amal Alabdulkarim , Madhuri Singh , Gennie Mansi , Kaely Hall , Upol Ehsan , Mark O. Riedl

Transparency is a fundamental requirement for decision making systems when these should be deployed in the real world. It is usually achieved by providing explanations of the system's behavior. A prominent and intuitive type of explanations…

Machine Learning · Computer Science 2021-07-23 André Artelt , Valerie Vaquet , Riza Velioglu , Fabian Hinder , Johannes Brinkrolf , Malte Schilling , Barbara Hammer