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Machine learning models are widely used in real-world applications. However, their complexity makes it often challenging to interpret the rationale behind their decisions. Counterfactual explanations (CEs) have emerged as a viable solution…

Machine Learning · Computer Science 2024-03-04 Muhammad Suffian , Jose M. Alonso-Moral , Alessandro Bogliolo

Recommender Systems have become crucial in the modern world, commonly guiding users towards relevant content or products, and having a large influence over the decisions of users and citizens. However, ensuring transparency and user trust…

Information Retrieval · Computer Science 2025-03-10 Jorge Paz-Ruza , Amparo Alonso-Betanzos , Berta Guijarro-Berdiñas , Brais Cancela , Carlos Eiras-Franco

Significant attention has been paid to enhancing recommender systems (RS) with explanation facilities to help users make informed decisions and increase trust in and satisfaction with the RS. Justification and transparency represent two…

Information Retrieval · Computer Science 2023-05-29 Mouadh Guesmi , Mohamed Amine Chatti , Shoeb Joarder , Qurat Ul Ain , Clara Siepmann , Hoda Ghanbarzadeh , Rawaa Alatrash

Recommender systems aim to help users find relevant items more quickly by providing personalized recommendations. Explanations in recommender systems help users understand why such recommendations have been generated, which in turn makes…

Human-Computer Interaction · Computer Science 2024-07-03 Jinfeng Zhong , Elsa Negre

Counterfactual Explanations (CEs) have received increasing interest as a major methodology for explaining neural network classifiers. Usually, CEs for an input-output pair are defined as data points with minimum distance to the input that…

Machine Learning · Computer Science 2024-04-05 Junqi Jiang , Jianglin Lan , Francesco Leofante , Antonio Rago , Francesca Toni

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

Information Retrieval · Computer Science 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

Understanding why specific items are recommended to users can significantly increase their trust and satisfaction in the system. While neural recommenders have become the state-of-the-art in recent years, the complexity of deep models still…

Information Retrieval · Computer Science 2021-05-12 Khanh Hiep Tran , Azin Ghazimatin , Rishiraj Saha Roy

Information-seeking is a core capability for AI agents, requiring them to gather and reason over tool-generated information across long trajectories. However, such multi-step information-seeking tasks remain challenging for agents backed by…

Artificial Intelligence · Computer Science 2025-11-25 Jaewoo Lee , Archiki Prasad , Justin Chih-Yao Chen , Zaid Khan , Elias Stengel-Eskin , Mohit Bansal

Nowadays, research into personalization has been focusing on explainability and fairness. Several approaches proposed in recent works are able to explain individual recommendations in a post-hoc manner or by explanation paths. However,…

Information Retrieval · Computer Science 2024-03-26 Giacomo Medda , Francesco Fabbri , Mirko Marras , Ludovico Boratto , Gianni Fenu

Algorithms of inference in a computer system oriented to input and semantic processing of text information are presented. Such inference is necessary for logical questions when the direct comparison of objects from a question and database…

Computation and Language · Computer Science 2012-02-02 Yuriy Ostapov

A key challenge facing natural language interfaces is enabling users to understand the capabilities of the underlying system. We propose a novel approach for generating explanations of a natural language interface based on semantic parsing.…

Computation and Language · Computer Science 2022-04-29 George Tolkachev , Stephen Mell , Steve Zdancewic , Osbert Bastani

Explanations are well-known to improve recommender systems' transparency. These explanations may be local, explaining an individual recommendation, or global, explaining the recommender model in general. Despite their widespread use, there…

Information Retrieval · Computer Science 2021-09-29 Marissa Radensky , Doug Downey , Kyle Lo , Zoran Popović , Daniel S. Weld

Explainable artificial intelligence is a research field that tries to provide more transparency for autonomous intelligent systems. Explainability has been used, particularly in reinforcement learning and robotic scenarios, to better…

Artificial Intelligence · Computer Science 2022-07-08 Francisco Cruz , Charlotte Young , Richard Dazeley , Peter Vamplew

Providing system-generated explanations for recommendations represents an important step towards transparent and trustworthy recommender systems. Explainable recommender systems provide a human-understandable rationale for their outputs.…

Information Retrieval · Computer Science 2024-06-06 Mohamed Amine Chatti , Mouadh Guesmi , Arham Muslim

Recommender systems play an important role in supporting the achievement of the United Nations sustainable development goals (SDGs). In recommender systems, explanations can support different goals, such as increasing a user's trust in a…

Information Retrieval · Computer Science 2024-10-01 Thi Ngoc Trang Tran , Seda Polat Erdeniz , Alexander Felfernig , Sebastian Lubos , Merfat El-Mansi , Viet-Man Le

Online recommendation is an essential functionality across a variety of services, including e-commerce and video streaming, where items to buy, watch, or read are suggested to users. Justifying recommendations, i.e., explaining why a user…

Information Retrieval · Computer Science 2020-11-12 Namyong Park , Andrey Kan , Christos Faloutsos , Xin Luna Dong

Novel data sources bring new opportunities to improve the quality of recommender systems and serve as a catalyst for the creation of new paradigms on personalized recommendations. Impressions are a novel data source containing the items…

Information Retrieval · Computer Science 2026-03-03 Fernando B. Pérez Maurera , Maurizio Ferrari Dacrema , Pablo Castells , Paolo Cremonesi

The study of adverse childhood experiences and their consequences has emerged over the past 20 years. In this study, we aimed to leverage explainable artificial intelligence, and propose a proof-of-concept prototype for a knowledge-driven…

Artificial Intelligence · Computer Science 2020-11-17 Nariman Ammar , Arash Shaban-Nejad

Providing user-understandable explanations to justify recommendations could help users better understand the recommended items, increase the system's ease of use, and gain users' trust. A typical approach to realize it is natural language…

Information Retrieval · Computer Science 2023-01-16 Lei Li , Yongfeng Zhang , Li Chen

With machine learning models being increasingly applied to various decision-making scenarios, people have spent growing efforts to make machine learning models more transparent and explainable. Among various explanation techniques,…

Machine Learning · Computer Science 2020-08-20 Furui Cheng , Yao Ming , Huamin Qu