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A chatbot that converses like a human should be goal-oriented (i.e., be purposeful in conversation), which is beyond language generation. However, existing dialogue systems often heavily rely on cumbersome hand-crafted rules or costly…

Computation and Language · Computer Science 2020-05-27 Jianfeng Liu , Feiyang Pan , Ling Luo

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Computation and Language · Computer Science 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

The training of task-oriented dialogue systems is often confronted with the lack of annotated data. In contrast to previous work which augments training data through expensive crowd-sourcing efforts, we propose four different automatic…

Computation and Language · Computer Science 2019-12-06 Jun Quan , Deyi Xiong

Dialogue-based human-AI collaboration can revolutionize collaborative problem-solving, creative exploration, and social support. To realize this goal, the development of automated agents proficient in skills such as negotiating, following…

Computation and Language · Computer Science 2023-07-19 Amogh Mannekote

Empowering embodied agents, such as robots, with Artificial Intelligence (AI) has become increasingly important in recent years. A major challenge is task open-endedness. In practice, robots often need to perform tasks with novel goals that…

Artificial Intelligence · Computer Science 2023-12-12 William Wei Wang , Dongqi Han , Xufang Luo , Yifei Shen , Charles Ling , Boyu Wang , Dongsheng Li

Building an end-to-end conversational agent for multi-domain task-oriented dialogues has been an open challenge for two main reasons. First, tracking dialogue states of multiple domains is non-trivial as the dialogue agent must obtain…

Computation and Language · Computer Science 2020-11-17 Hung Le , Doyen Sahoo , Chenghao Liu , Nancy F. Chen , Steven C. H. Hoi

This paper presents an end-to-end framework for task-oriented dialog systems using a variant of Deep Recurrent Q-Networks (DRQN). The model is able to interface with a relational database and jointly learn policies for both language…

Artificial Intelligence · Computer Science 2016-09-19 Tiancheng Zhao , Maxine Eskenazi

Despite the increasing research interest in end-to-end learning systems for speech emotion recognition, conventional systems either suffer from the overfitting due in part to the limited training data, or do not explicitly consider the…

Computation and Language · Computer Science 2019-04-01 Zixing Zhang , Bingwen Wu , Bjoern Schuller

In this work we give a case study of an embodied machine-learning (ML) powered agent that improves itself via interactions with crowd-workers. The agent consists of a set of modules, some of which are learned, and others heuristic. While…

Artificial Intelligence · Computer Science 2023-01-11 Yuxuan Sun , Ethan Carlson , Rebecca Qian , Kavya Srinet , Arthur Szlam

People have information needs of varying complexity, which can be solved by an intelligent agent able to answer questions formulated in a proper way, eventually considering user context and preferences. In a scenario in which the user…

Computation and Language · Computer Science 2017-02-09 Claudio Greco , Alessandro Suglia , Pierpaolo Basile , Gaetano Rossiello , Giovanni Semeraro

Task-oriented dialog systems enable users to accomplish tasks using natural language. State-of-the-art systems respond to users in the same way regardless of their personalities, although personalizing dialogues can lead to higher levels of…

Computation and Language · Computer Science 2023-03-27 A. B. Siddique , M. H. Maqbool , Kshitija Taywade , Hassan Foroosh

Reasoning and planning for mobile robots is a challenging problem, as the world evolves over time and thus the robot's goals may change. One technique to tackle this problem is goal reasoning, where the agent not only reasons about its…

Artificial Intelligence · Computer Science 2022-06-22 Daniel Swoboda , Till Hofmann , Tarik Viehmann , Gerhard Lakemeyer

Traditional end-to-end task-oriented dialogue systems have been built with a modularized design. However, such design often causes misalignment between the agent response and external knowledge, due to inadequate representation of…

Computation and Language · Computer Science 2023-05-24 Qingyang Wu , Deema Alnuhait , Derek Chen , Zhou Yu

Task-oriented dialogue systems are designed to achieve specific goals while conversing with humans. In practice, they may have to handle simultaneously several domains and tasks. The dialogue manager must therefore be able to take into…

Computation and Language · Computer Science 2022-10-12 Thibault Cordier , Tanguy Urvoy , Fabrice Lefèvre , Lina M. Rojas-Barahona

Task-oriented dialog systems are often trained on human/human dialogs, such as collected from Wizard-of-Oz interfaces. However, human/human corpora are frequently too small for supervised training to be effective. This paper investigates…

Computation and Language · Computer Science 2021-09-21 Arkady Arkhangorodsky , Scot Fang , Victoria Knight , Ajay Nagesh , Maria Ryskina , Kevin Knight

Building a persona-based conversation agent is challenging owing to the lack of large amounts of speaker-specific conversation data for model training. This paper addresses the problem by proposing a multi-task learning approach to training…

Computation and Language · Computer Science 2017-10-23 Yi Luan , Chris Brockett , Bill Dolan , Jianfeng Gao , Michel Galley

Negotiation is one of the crucial abilities in human communication, and there has been a resurgent research interest in negotiation dialogue systems recently, which goal is to empower intelligent agents with such ability that can…

Computation and Language · Computer Science 2022-12-20 Haolan Zhan , Yufei Wang , Tao Feng , Yuncheng Hua , Suraj Sharma , Zhuang Li , Lizhen Qu , Gholamreza Haffari

Training task-oriented dialogue systems typically requires turn-level annotations for interacting with their APIs: e.g. a dialogue state and the system actions taken at each step. These annotations can be costly to produce, error-prone, and…

Computation and Language · Computer Science 2024-10-17 Brendan King , Jeffrey Flanigan

Dialog response ranking is used to rank response candidates by considering their relation to the dialog history. Although researchers have addressed this concept for open-domain dialogs, little attention has been focused on task-oriented…

Computation and Language · Computer Science 2018-11-29 Junki Ohmura , Maxine Eskenazi

When learning task-oriented dialogue (ToD) agents, reinforcement learning (RL) techniques can naturally be utilized to train dialogue strategies to achieve user-specific goals. Prior works mainly focus on adopting advanced RL techniques to…

Computation and Language · Computer Science 2023-02-22 Yihao Feng , Shentao Yang , Shujian Zhang , Jianguo Zhang , Caiming Xiong , Mingyuan Zhou , Huan Wang