English

Context-Aware Dialog Re-Ranking for Task-Oriented Dialog Systems

Computation and Language 2018-11-29 v1

Abstract

Dialog response ranking is used to rank response candidates by considering their relation to the dialog history. Although researchers have addressed this concept for open-domain dialogs, little attention has been focused on task-oriented dialogs. Furthermore, no previous studies have analyzed whether response ranking can improve the performance of existing dialog systems in real human-computer dialogs with speech recognition errors. In this paper, we propose a context-aware dialog response re-ranking system. Our system reranks responses in two steps: (1) it calculates matching scores for each candidate response and the current dialog context; (2) it combines the matching scores and a probability distribution of the candidates from an existing dialog system for response re-ranking. By using neural word embedding-based models and handcrafted or logistic regression-based ensemble models, we have improved the performance of a recently proposed end-to-end task-oriented dialog system on real dialogs with speech recognition errors.

Keywords

Cite

@article{arxiv.1811.11430,
  title  = {Context-Aware Dialog Re-Ranking for Task-Oriented Dialog Systems},
  author = {Junki Ohmura and Maxine Eskenazi},
  journal= {arXiv preprint arXiv:1811.11430},
  year   = {2018}
}

Comments

Accepted in IEEE SLT 2018. 8 pages, 3 figures

R2 v1 2026-06-23T06:23:11.089Z