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Customer reviews usually contain much information about one's online shopping experience. While positive reviews are beneficial to the stores, negative ones will largely influence consumers' decision and may lead to a decline in sales.…

Computation and Language · Computer Science 2022-09-21 Bo Chen , Jiayi Liu , Mieradilijiang Maimaiti , Xing Gao , Ji Zhang

The performance of adversarial dialogue generation models relies on the quality of the reward signal produced by the discriminator. The reward signal from a poor discriminator can be very sparse and unstable, which may lead the generator to…

Computation and Language · Computer Science 2018-12-11 Ziming Li , Julia Kiseleva , Maarten de Rijke

This article presents a multimodal emotion recognition module integrated into a proactive Socially Interactive Agent (SIA) powered by generative artificial intelligence. The system evaluates real-time affective states through two distinct…

Human-Computer Interaction · Computer Science 2026-05-21 Adnana Dragut , Raquel Lacuesta , F. Xavier Gaya-Morey , Jose M. Buades-Rubio

Large Language Models (LLMs) have demonstrated surprising performance on many tasks, including writing supportive messages that display empathy. Here, we had these models generate empathic messages in response to posts describing common…

Computation and Language · Computer Science 2024-03-28 Yoon Kyung Lee , Jina Suh , Hongli Zhan , Junyi Jessy Li , Desmond C. Ong

We present Empathic Prompting, a novel framework for multimodal human-AI interaction that enriches Large Language Model (LLM) conversations with implicit non-verbal context. The system integrates a commercial facial expression recognition…

Human-Computer Interaction · Computer Science 2026-05-29 Lorenzo Stacchio , Andrea Ubaldi , Alessandro Galdelli , Maurizio Mauri , Emanuele Frontoni , Andrea Gaggioli

Empathetic response generation is a crucial task for creating more human-like and supportive conversational agents. However, existing methods face a core trade-off between the analytical depth of specialized models and the generative…

Computation and Language · Computer Science 2026-01-21 Ziqi Liu , Ziyang Zhou , Yilin Li , Haiyang Zhang , Yangbin Chen

Recognizing emotions in conversations is a challenging task due to the presence of contextual dependencies governed by self- and inter-personal influences. Recent approaches have focused on modeling these dependencies primarily via…

Computation and Language · Computer Science 2020-05-21 Devamanyu Hazarika , Soujanya Poria , Roger Zimmermann , Rada Mihalcea

The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…

Computation and Language · Computer Science 2021-04-12 Wei Wei , Jiayi Liu , Xianling Mao , Guibin Guo , Feida Zhu , Pan Zhou , Yuchong Hu , Shanshan Feng

Speech emotion recognition is a challenging problem because human convey emotions in subtle and complex ways. For emotion recognition on human speech, one can either extract emotion related features from audio signals or employ speech…

Computation and Language · Computer Science 2020-04-06 Haiyang Xu , Hui Zhang , Kun Han , Yun Wang , Yiping Peng , Xiangang Li

A social interaction is a social exchange between two or more individuals,where individuals modify and adjust their behaviors in response to their interaction partners. Our social interactions are one of most fundamental aspects of our…

Computer Vision and Pattern Recognition · Computer Science 2018-02-01 Behnaz Nojavanasghari , Yuchi Huang , Saad Khan

Large Language Models (LLMs) are increasingly deployed in human-centric applications, yet they often fail to provide substantive emotional support. While Reinforcement Learning (RL) has been utilized to enhance empathy of LLMs, existing…

Computation and Language · Computer Science 2026-01-19 Chengbing Wang , Wuqiang Zheng , Yang Zhang , Fengbin Zhu , Junyi Cheng , Yi Xie , Wenjie Wang , Fuli Feng

Empathetic response generation is designed to comprehend the emotions of others and select the most appropriate strategies to assist them in resolving emotional challenges. Empathy can be categorized into cognitive empathy and affective…

Computation and Language · Computer Science 2024-08-01 Yuxuan Hu , Minghuan Tan , Chenwei Zhang , Zixuan Li , Xiaodan Liang , Min Yang , Chengming Li , Xiping Hu

Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

Computation and Language · Computer Science 2020-12-09 Anuradha Welivita , Pearl Pu

The majority of current systems for end-to-end dialog generation focus on response quality without an explicit control over the affective content of the responses. In this paper, we present an affect-driven dialog system, which generates…

Computation and Language · Computer Science 2019-04-08 Pierre Colombo , Wojciech Witon , Ashutosh Modi , James Kennedy , Mubbasir Kapadia

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

Emotion significantly impacts our daily behaviors and interactions. While recent generative AI models, such as large language models, have shown impressive performance in various tasks, it remains unclear whether they truly comprehend…

Artificial Intelligence · Computer Science 2024-06-10 Cheng Li , Jindong Wang , Yixuan Zhang , Kaijie Zhu , Xinyi Wang , Wenxin Hou , Jianxun Lian , Fang Luo , Qiang Yang , Xing Xie

This paper introduces a framework, called EMOTION, for generating expressive motion sequences in humanoid robots, enhancing their ability to engage in humanlike non-verbal communication. Non-verbal cues such as facial expressions, gestures,…

Robotics · Computer Science 2024-10-31 Peide Huang , Yuhan Hu , Nataliya Nechyporenko , Daehwa Kim , Walter Talbott , Jian Zhang

While Aspect-based Sentiment Analysis (ABSA) systems have achieved high accuracy in identifying sentiment polarities, they often operate as "black boxes," lacking the explicit reasoning capabilities characteristic of human affective…

Computation and Language · Computer Science 2026-04-16 Shihao Zhang , Ziwei Wang , Jie Zhou , Yulan Wu , Qin Chen , Zhikai Lei , Liyang Yu , Liang Dou , Liang He

This paper introduces a novel method for generating artistic images that express particular affective states. Leveraging state-of-the-art deep learning methods for visual generation (through generative adversarial networks), semantic models…

Computer Vision and Pattern Recognition · Computer Science 2021-10-01 Theodoros Galanos , Antonios Liapis , Georgios N. Yannakakis

Emotions play a central role in human communication, shaping trust, engagement, and social interaction. As artificial intelligence systems powered by large language models become increasingly integrated into everyday life, enabling them to…

Audio and Speech Processing · Electrical Eng. & Systems 2026-03-11 Soumya Dutta
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