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Related papers: Generating Empathetic Responses by Looking Ahead t…

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In this paper, we introduce EmpBot: an end-to-end empathetic chatbot. Empathetic conversational agents should not only understand what is being discussed, but also acknowledge the implied feelings of the conversation partner and respond…

Computation and Language · Computer Science 2021-11-02 Emmanouil Zaranis , Georgios Paraskevopoulos , Athanasios Katsamanis , Alexandros Potamianos

State-of-the-art neural dialogue systems excel at syntactic and semantic modelling of language, but often have a hard time establishing emotional alignment with the human interactant during a conversation. In this work, we bring Affect…

Computation and Language · Computer Science 2020-04-17 Nabiha Asghar , Ivan Kobyzev , Jesse Hoey , Pascal Poupart , Muhammad Bilal Sheikh

The groundbreaking capabilities of Large Language Models (LLMs) offer new opportunities for enhancing human-computer interaction through emotion-adaptive Artificial Intelligence (AI). However, deliberately controlling the sentiment in these…

Computation and Language · Computer Science 2026-02-09 Kerstin Sahler , Sophie Jentzsch

Understanding emotions and responding accordingly is one of the biggest challenges of dialog systems. This paper presents EmpTransfo, a multi-head Transformer architecture for creating an empathetic dialog system. EmpTransfo utilizes…

Computation and Language · Computer Science 2020-03-09 Rohola Zandie , Mohammad H. Mahoor

Emotional support conversation (ESC) aims to provide emotional support (ES) to improve one's mental state. Existing works stay at fitting grounded responses and responding strategies (e.g., question), which ignore the effect on ES and lack…

Computation and Language · Computer Science 2023-07-18 Jinfeng Zhou , Zhuang Chen , Bo Wang , Minlie Huang

The rapid development of the Internet has profoundly changed human life. Humans are increasingly expressing themselves and interacting with others on social media platforms. However, although artificial intelligence technology has been…

Computation and Language · Computer Science 2024-07-11 Haochen Xue , Chong Zhang , Chengzhi Liu , Fangyu Wu , Xiaobo Jin

Based on the WASSA 2022 Shared Task on Empathy Detection and Emotion Classification, we predict the level of empathic concern and personal distress displayed in essays. For the first stage of this project we implemented a Feed-Forward…

Computation and Language · Computer Science 2024-07-29 Manisha Singh , Divy Sharma , Alonso Ma , Nora Goldfine

The task of empathetic response generation aims to understand what feelings a speaker expresses on his/her experiences and then reply to the speaker appropriately. To solve the task, it is essential to model the content-emotion duality of a…

Computation and Language · Computer Science 2022-09-27 Peiqin Lin , Jiashuo Wang , Hinrich Schütze , Wenjie Li

Different from the emotion recognition in individual utterances, we propose a multimodal learning framework using relation and dependencies among the utterances for conversational emotion analysis. The attention mechanism is applied to the…

Computation and Language · Computer Science 2019-10-25 Zheng Lian , Jianhua Tao , Bin Liu , Jian Huang

With the advent of generative AI and large language models, embodied conversational agents are becoming synonymous with online interactions. These agents possess vast amounts of knowledge but suffer from exhibiting limited emotional…

Human-Computer Interaction · Computer Science 2026-02-27 Abhishek Kulkarni , Alexander Barquero , Pavitra Lahari , Aryaan Shaikh , Sarah Brown

Recent approaches to empathetic response generation incorporate emotion causalities to enhance comprehension of both the user's feelings and experiences. However, these approaches suffer from two critical issues. First, they only consider…

Computation and Language · Computer Science 2024-04-09 Jiashuo Wang , Yi Cheng , Wenjie Li

Large Language Models (LLMs) excel academically but struggle with social intelligence tasks, such as creating good compromises. In this paper, we present methods for generating empathically neutral compromises between two opposing…

Explicitly modeling emotions in dialogue generation has important applications, such as building empathetic personal companions. In this study, we consider the task of expressing a specific emotion for dialogue generation. Previous…

Computation and Language · Computer Science 2021-09-23 Chengzhang Dong , Chenyang Huang , Osmar Zaïane , Lili Mou

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

Empathy is critical to successful mental health support. Empathy measurement has predominantly occurred in synchronous, face-to-face settings, and may not translate to asynchronous, text-based contexts. Because millions of people use…

Computation and Language · Computer Science 2020-09-18 Ashish Sharma , Adam S. Miner , David C. Atkins , Tim Althoff

People have the ability to make sensible assumptions about other people's emotional states by being sympathetic, and because of our common sense of knowledge and the ability to think visually. Over the years, much research has been done on…

Human-Computer Interaction · Computer Science 2021-06-30 Stuti Sehgal , Harsh Sharma , Akshat Anand

Recent research shows that greater numbers of people are turning to Large Language Models (LLMs) for emotional support, and that people rate LLM responses as more empathic than human-written responses. We suggest a reason for this success:…

Computation and Language · Computer Science 2026-04-10 Emma Gueorguieva , Hongli Zhan , Jina Suh , Javier Hernandez , Tatiana Lau , Junyi Jessy Li , Desmond C. Ong

Embodied agents, in the form of virtual agents or social robots, are rapidly becoming more widespread. In human-human interactions, humans use nonverbal behaviours to convey their attitudes, feelings, and intentions. Therefore, this…

Artificial Intelligence · Computer Science 2026-04-30 Carson Yu Liu , Gelareh Mohammadi , Yang Song , Wafa Johal

Human conversation involves language, speech, and visual cues, with each medium providing complementary information. For instance, speech conveys a vibe or tone not fully captured by text alone. While multimodal LLMs focus on generating…

Human-Computer Interaction · Computer Science 2025-09-19 Taesoo Kim , Yongsik Jo , Hyunmin Song , Taehwan Kim

In an era of human-computer interaction with increasingly agentic AI systems capable of connecting with users conversationally, speech is an important modality for commanding agents. By recognizing and using speech emotions (i.e., how a…

Human-Computer Interaction · Computer Science 2025-04-14 Ilhan Aslan , Timothy Merritt , Stine S. Johansen , Niels van Berkel
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