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Recent years have witnessed great progress on building emotional chatbots. Tremendous methods have been proposed for chatbots to generate responses with given emotions. However, the emotion changes of the user during the conversation has…

Computation and Language · Computer Science 2021-05-19 Hao Jiang , Yutao Zhu , Xinyu Zhang , Zhicheng Dou , Pan Du , Te Pi , Yantao Jia

Recent neural models of dialogue generation offer great promise for generating responses for conversational agents, but tend to be shortsighted, predicting utterances one at a time while ignoring their influence on future outcomes. Modeling…

Computation and Language · Computer Science 2016-09-30 Jiwei Li , Will Monroe , Alan Ritter , Michel Galley , Jianfeng Gao , Dan Jurafsky

Current approaches to empathetic response generation typically encode the entire dialogue history directly and put the output into a decoder to generate friendly feedback. These methods focus on modelling contextual information but neglect…

Computation and Language · Computer Science 2023-11-28 Guoqing Lv , Jiang Li , Xiaoping Wang , Zhigang Zeng

Empathetic conversation is psychologically supposed to be the result of conscious alignment and interaction between the cognition and affection of empathy. However, existing empathetic dialogue models usually consider only the affective…

Artificial Intelligence · Computer Science 2023-05-16 Jinfeng Zhou , Chujie Zheng , Bo Wang , Zheng Zhang , Minlie Huang

In this work, we propose a method for neural dialogue response generation that allows not only generating semantically reasonable responses according to the dialogue history, but also explicitly controlling the sentiment of the response via…

Computation and Language · Computer Science 2019-01-23 Xiang Kong , Bohan Li , Graham Neubig , Eduard Hovy , Yiming Yang

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…

Computation and Language · Computer Science 2021-12-30 Qintong Li , Piji Li , Zhaochun Ren , Pengjie Ren , Zhumin Chen

Large language models (LLMs) have demonstrated impressive performance in mathematical and commonsense reasoning tasks using chain-of-thought (CoT) prompting techniques. But can they perform emotional reasoning by concatenating `Let's think…

Computation and Language · Computer Science 2024-08-12 Ankita Bhaumik , Tomek Strzalkowski

Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence,…

Computation and Language · Computer Science 2021-05-26 Yanran Li , Ke Li , Hongke Ning , xiaoqiang Xia , Yalong Guo , Chen Wei , Jianwei Cui , Bin Wang

With the development of speech large language models (speech LLMs), users can now interact directly with assistants via speech. However, most existing models only convert response content into speech without fully capturing the rich…

Computation and Language · Computer Science 2025-09-18 Haoyu Wang , Guangyan Zhang , Jiale Chen , Jingyu Li , Yuehai Wang , Yiwen Guo

Human use language not just to convey information but also to express their inner feelings and mental states. In this work, we adapt the state-of-the-art language generation models to generate affective (emotional) text. We posit a model…

Computation and Language · Computer Science 2020-11-10 Ishika Singh , Ahsan Barkati , Tushar Goswamy , Ashutosh Modi

Recently, emotional talking face generation has received considerable attention. However, existing methods only adopt one-hot coding, image, or audio as emotion conditions, thus lacking flexible control in practical applications and failing…

Computer Vision and Pattern Recognition · Computer Science 2023-06-01 Chao Xu , Junwei Zhu , Jiangning Zhang , Yue Han , Wenqing Chu , Ying Tai , Chengjie Wang , Zhifeng Xie , Yong Liu

Current approaches to empathetic response generation view the set of emotions expressed in the input text as a flat structure, where all the emotions are treated uniformly. We argue that empathetic responses often mimic the emotion of the…

Computation and Language · Computer Science 2020-10-06 Navonil Majumder , Pengfei Hong , Shanshan Peng , Jiankun Lu , Deepanway Ghosal , Alexander Gelbukh , Rada Mihalcea , Soujanya Poria

Numerous algorithms have been proposed to $\textit{align}$ language models to remove undesirable behaviors. However, the challenges associated with a very large state space and creating a proper reward function often result in various…

Computation and Language · Computer Science 2024-06-06 Suraj Anand , David Getzen

Empathetic response generation is increasingly significant in AI, necessitating nuanced emotional and cognitive understanding coupled with articulate response expression. Current large language models (LLMs) excel in response expression;…

Human-Computer Interaction · Computer Science 2024-02-20 Zhou Yang , Zhaochun Ren , Wang Yufeng , Shizhong Peng , Haizhou Sun , Xiaofei Zhu , Xiangwen Liao

The majority of existing methods for empathetic response generation rely on the emotion of the context to generate empathetic responses. However, empathy is much more than generating responses with an appropriate emotion. It also often…

Computation and Language · Computer Science 2021-08-06 Navonil Majumder , Deepanway Ghosal , Devamanyu Hazarika , Alexander Gelbukh , Rada Mihalcea , Soujanya Poria

Artificial agents capable of understanding and aligning with others' intentions are essential for safe and socially robust artificial intelligence. We introduce a computational framework for empathy in active inference agents, grounded in…

How to generate human like response is one of the most challenging tasks for artificial intelligence. In a real application, after reading the same post different people might write responses with positive or negative sentiment according to…

Machine Learning · Computer Science 2019-05-17 Xiuyu Wu , Yunfang Wu

Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this…

Computation and Language · Computer Science 2024-05-03 Jiamin Yang , David Jurgens

Neural conversational models learn to generate responses by taking into account the dialog history. These models are typically optimized over the query-response pairs with a maximum likelihood estimation objective. However, the…

Computation and Language · Computer Science 2020-03-05 Shaoxiong Feng , Hongshen Chen , Kan Li , Dawei Yin