Related papers: Generating Empathetic Responses by Looking Ahead t…
Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…
Each utterance in multi-turn empathetic dialogues has features such as emotion, keywords, and utterance-level meaning. Feature transitions between utterances occur naturally. However, existing approaches fail to perceive the transitions…
Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…
Multimodal empathetic response generation (MERG) aims to generate emotionally engaging and empathetic responses based on users' multimodal contexts. Existing approaches usually rely on an implicit one-pass generation paradigm from…
Empathetic response generation aims to comprehend the cognitive and emotional states in dialogue utterances and generate proper responses. Psychological theories posit that comprehending emotional and cognitive states necessitates…
We introduce the concept of "empathic grounding" in conversational agents as an extension of Clark's conceptualization of grounding in conversation in which the grounding criterion includes listener empathy for the speaker's affective…
On many learning platforms, the optimization criteria guiding model training reflect the priorities of the designer rather than those of the individuals they affect. Consequently, users may act strategically to obtain more favorable…
As a critical step to achieve human-like chatbots, empathetic response generation has attained increasing interests. Previous attempts are incomplete and not sufficient enough to elicit empathy because they only focus on the initial aspect…
Understanding speaker's feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic…
Automated dialogue systems are important applications of artificial intelligence, and traditional systems struggle to understand user emotions and provide empathetic feedback. This study integrates emotional intelligence technology into…
Human emotion synthesis is a crucial aspect of affective computing. It involves using computational methods to mimic and convey human emotions through various modalities, with the goal of enabling more natural and effective human-computer…
Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…
Neural network-based Open-ended conversational agents automatically generate responses based on predictive models learned from a large number of pairs of utterances. The generated responses are typically acceptable as a sentence but are…
Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…
Researches on dialogue empathy aim to endow an agent with the capacity of accurate understanding and proper responding for emotions. Existing models for empathetic dialogue generation focus on the emotion flow in one direction, that is,…
Emotion recognition and generation have emerged as crucial topics in Artificial Intelligence research, playing a significant role in enhancing human-computer interaction within healthcare, customer service, and other fields. Although…
The attention model has become a standard component in neural machine translation (NMT) and it guides translation process by selectively focusing on parts of the source sentence when predicting each target word. However, we find that the…
This paper presents a new measure of emotional perceptiveness called PAGE: Perceiving AI Generated Emotions. The test includes a broad range of emotions, expressed by ethnically diverse faces, spanning a wide range of ages. We created…
Empathy is critical for effective and satisfactory conversational communication. Prior efforts to measure conversational empathy mostly focus on expressed communicative intents -- that is, the way empathy is expressed. Yet, these works…
Since the late 1990s when speech companies began providing their customer-service software in the market, people have gotten used to speaking to machines. As people interact more often with voice and gesture controlled machines, they expect…