Related papers: Detection of Review Abuse via Semi-Supervised Bina…
Product reviews, in the form of texts dominantly, significantly help consumers finalize their purchasing decisions. Thus, it is important for e-commerce companies to predict review helpfulness to present and recommend reviews in a more…
The crux of semi-supervised semantic segmentation is to assign adequate pseudo-labels to the pixels of unlabeled images. A common practice is to select the highly confident predictions as the pseudo ground-truth, but it leads to a problem…
Online review systems are the primary means through which many businesses seek to build the brand and spread their messages. Prior research studying the effects of online reviews has been mainly focused on a single numerical cause, e.g.,…
Higher-order tensors have received increased attention across science and engineering. While most tensor decomposition methods are developed for a single tensor observation, scientific studies often collect side information, in the form of…
Recently, deep learning methods have been shown to improve the performance of recommender systems over traditional methods, especially when review text is available. For example, a recent model, DeepCoNN, uses neural nets to learn one…
Sentiment classification involves quantifying the affective reaction of a human to a document, media item or an event. Although researchers have investigated several methods to reliably infer sentiment from lexical, speech and body language…
Opinion summarization is the task of automatically creating summaries that reflect subjective information expressed in multiple documents, such as product reviews. While the majority of previous work has focused on the extractive setting,…
In this paper, we propose the Brand-Topic Model (BTM) which aims to detect brand-associated polarity-bearing topics from product reviews. Different from existing models for sentiment-topic extraction which assume topics are grouped under…
Retrieving relevant items that match users' queries from billion-scale corpus forms the core of industrial e-commerce search systems, in which embedding-based retrieval (EBR) methods are prevailing. These methods adopt a two-tower framework…
The buzz over the so-called "fake news" has created concerns about a degenerated media environment and led to the need for technological solutions. As the detection of fake news is increasingly considered a technological problem, it has…
Semantic segmentation is a challenging computer vision task demanding a significant amount of pixel-level annotated data. Producing such data is a time-consuming and costly process, especially for domains with a scarcity of experts, such as…
Web discussion forums are used by millions of people worldwide to share information belonging to a variety of domains such as automotive vehicles, pets, sports, etc. They typically contain posts that fall into different categories such as…
Machine learning and data mining algorithms are becoming increasingly important in analyzing large volume, multi-relational and multi--modal datasets, which are often conveniently represented as multiway arrays or tensors. It is therefore…
We present a semi-supervised fine-tuning framework for foundation models that utilises mutual information decomposition to address the challenges of training for a limited amount of labelled data. Our approach derives two distinct lower…
Recently, recommender systems have been able to emit substantially improved recommendations by leveraging user-provided reviews. Existing methods typically merge all reviews of a given user or item into a long document, and then process…
In this paper, we address customer review understanding problems by using supervised machine learning approaches, in order to achieve a fully automatic review aspects categorisation and sentiment analysis. In general, such supervised…
Under the semi-supervised framework, we propose an end-to-end memory-based segmentation network (MemSeg) to detect surface defects on industrial products. Considering the small intra-class variance of products in the same production line,…
Reliability and generalization in deep learning are predominantly studied in the context of image classification. Yet, real-world applications in safety-critical domains involve a broader set of semantic tasks, such as semantic segmentation…
In the area of customer support, understanding customers' intents is a crucial step. Machine learning plays a vital role in this type of intent classification. In reality, it is typical to collect confirmation from customer support…
Online reviews are a vital source of information when purchasing a service or a product. Opinion spammers manipulate these reviews, deliberately altering the overall perception of the service. Though there exists a corpus of online reviews,…