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Offensive language is pervasive in social media. Individuals frequently take advantage of the perceived anonymity of computer-mediated communication, using this to engage in behavior that many of them would not consider in real life. The…

Computation and Language · Computer Science 2021-04-13 Nikhil Oswal

This work quantifies the effects of signaling and performing gender on the success of reviews written on the popular amazon shopping platform. Highly rated reviews play an important role in e-commerce since they are prominently displayed…

Computers and Society · Computer Science 2020-01-29 Sandipan Sikdar , Rachneet Singh Sachdeva , Johannes Wachs , Florian Lemmerich , Markus Strohmaier

User generated text on social media often suffers from a lot of undesired characteristics including hatespeech, abusive language, insults etc. that are targeted to attack or abuse a specific group of people. Often such text is written…

Computation and Language · Computer Science 2019-10-03 Sravan Babu Bodapati , Spandana Gella , Kasturi Bhattacharjee , Yaser Al-Onaizan

Helpful reviews have been essential for the success of e-commerce services, as they help customers make quick purchase decisions and benefit the merchants in their sales. While many reviews are informative, others provide little value and…

Computation and Language · Computer Science 2023-03-03 Mir Tafseer Nayeem , Davood Rafiei

Toxic contents in online product review are a common phenomenon. A content is perceived to be toxic when it is rude, disrespectful, or unreasonable and make individuals leave the discussion. Machine learning algorithms helps the sell side…

Human-Computer Interaction · Computer Science 2022-01-11 Mayukh Mukhopadhyay , Sangeeta Sahney

The incompleteness of positive labels and the presence of many unlabelled instances are common problems in binary classification applications such as in review helpfulness classification. Various studies from the classification literature…

Information Retrieval · Computer Science 2020-08-17 Xi Wang , Iadh Ounis , Craig Macdonald

Online reviews provided by consumers are a valuable asset for e-Commerce platforms, influencing potential consumers in making purchasing decisions. However, these reviews are of varying quality, with the useful ones buried deep within a…

Artificial Intelligence · Computer Science 2017-05-09 Subhabrata Mukherjee , Kashyap Popat , Gerhard Weikum

To support safety and inclusion in online communications, significant efforts in NLP research have been put towards addressing the problem of abusive content detection, commonly defined as a supervised classification task. The research…

Computation and Language · Computer Science 2020-10-29 Svetlana Kiritchenko , Isar Nejadgholi

In this paper we present a novel framework for extracting the ratable aspects of objects from online user reviews. Extracting such aspects is an important challenge in automatically mining product opinions from the web and in generating…

Information Retrieval · Computer Science 2008-01-08 Ivan Titov , Ryan McDonald

Harmful content detection models tend to have higher false positive rates for content from marginalized groups. In the context of marginal abuse modeling on Twitter, such disproportionate penalization poses the risk of reduced visibility,…

Computation and Language · Computer Science 2022-10-13 Kyra Yee , Alice Schoenauer Sebag , Olivia Redfield , Emily Sheng , Matthias Eck , Luca Belli

Online reviews provide rich information about products and service, while it remains inefficient for potential consumers to exploit the reviews for fulfilling their specific information need. We propose to explore question generation as a…

Information Retrieval · Computer Science 2020-05-05 Qian Yu , Lidong Bing , Qiong Zhang , Wai Lam , Luo Si

Online reviews play a crucial role in helping consumers evaluate and compare products and services. However, review hosting sites are often targeted by opinion spamming. In recent years, many such sites have put a great deal of effort in…

Social and Information Networks · Computer Science 2016-11-22 Huayi Li , Geli Fei , Shuai Wang , Bing Liu , Weixiang Shao , Arjun Mukherjee , Jidong Shao

Complex networks have now become integral parts of modern information infrastructures. This paper proposes a user-centric method for detecting anomalies in heterogeneous information networks, in which nodes and/or edges might be from…

Social and Information Networks · Computer Science 2018-10-22 Vahid Ranjbar , Mostafa Salehi , Pegah Jandaghi , Mahdi Jalili

This paper proposes a method to guide tensor factorization, using class labels. Furthermore, it shows the advantages of using the proposed method in identifying nodes that play a special role in multi-relational networks, e.g. spammers.…

Social and Information Networks · Computer Science 2019-07-25 Georgios Katsimpras , Georgios Paliouras

Detecting manipulated images and videos is an important topic in digital media forensics. Most detection methods use binary classification to determine the probability of a query being manipulated. Another important topic is locating…

Computer Vision and Pattern Recognition · Computer Science 2019-06-18 Huy H. Nguyen , Fuming Fang , Junichi Yamagishi , Isao Echizen

Deep neural networks have demonstrated remarkable effectiveness across a wide range of tasks such as semantic segmentation. Nevertheless, these networks are vulnerable to adversarial attacks that add imperceptible perturbations to the input…

Computer Vision and Pattern Recognition · Computer Science 2024-08-20 Kira Maag , Roman Resner , Asja Fischer

Over the last years, online reviews became very important since they can influence the purchase decision of consumers and the reputation of businesses, therefore, the practice of writing fake reviews can have severe consequences on…

Social and Information Networks · Computer Science 2020-12-29 Michela Fazzolari , Francesco Buccafurri , Gianluca Lax , Marinella Petrocchi

Reviews and ratings by users form a central component in several widely used products today (e.g., product reviews, ratings of online content, etc.), but today's platforms for managing such reviews are ad-hoc and vulnerable to various forms…

Cryptography and Security · Computer Science 2024-07-23 Rohit Dwivedula , Sriram Sridhar , Sambhav Satija , Muthian Sivathanu , Nishanth Chandran , Divya Gupta , Satya Lokam

As pretrained models are increasingly shared on the web, ensuring that models can forget or delete sensitive, copyrighted, or private information upon request has become crucial. Machine unlearning has been proposed to address this…

Computer Vision and Pattern Recognition · Computer Science 2026-02-24 Yurim Jang , Jaeung Lee , Dohyun Kim , Jaemin Jo , Simon S. Woo

Consumer protection agencies are charged with safeguarding the public from hazardous products, but the thousands of products under their jurisdiction make it challenging to identify and respond to consumer complaints quickly. From the…

Information Retrieval · Computer Science 2017-03-03 Shreesh Kumara Bhat , Aron Culotta