Related papers: Detection of Review Abuse via Semi-Supervised Bina…
Aspect based Sentiment Analysis is a major subarea of sentiment analysis. Many supervised and unsupervised approaches have been proposed in the past for detecting and analyzing the sentiment of aspect terms. In this paper, a graph-based…
Many proposed methods for explaining machine learning predictions are in fact challenging to understand for nontechnical consumers. This paper builds upon an alternative consumer-driven approach called TED that asks for explanations to be…
Effectively analyzing online review data is essential across industries. However, many existing studies are limited to specific domains and languages or depend on supervised learning approaches that require large-scale labeled datasets. To…
Online customer reviews on large-scale e-commerce websites, represent a rich and varied source of opinion data, often providing subjective qualitative assessments of product usage that can help potential customers to discover features that…
Tensor decomposition methods are popular tools for learning latent variables given only lower-order moments of the data. However, the standard assumption is that we have sufficient data to estimate these moments to high accuracy. In this…
The impact of online reviews on businesses has grown significantly during last years, being crucial to determine business success in a wide array of sectors, ranging from restaurants, hotels to e-commerce. Unfortunately, some users use…
Benchmark datasets in computer vision often contain off-topic images, near duplicates, and label errors, leading to inaccurate estimates of model performance. In this paper, we revisit the task of data cleaning and formalize it as either a…
Conventional collaborative filtering techniques treat a top-n recommendations problem as a task of generating a list of the most relevant items. This formulation, however, disregards an opposite - avoiding recommendations with completely…
Retail scenes usually contain densely packed high number of objects in each image. Standard object detection techniques use fully supervised training methodology. This is highly costly as annotating a large dense retail object detection…
Existing language model safety evaluations focus on overt attacks and low-stakes tasks. In reality, an attacker can easily subvert existing safeguards by requesting help on small, benign-seeming tasks across many independent queries.…
The rise of emergence of social media platforms has fundamentally altered how people communicate, and among the results of these developments is an increase in online use of abusive content. Therefore, automatically detecting this content…
Customer reviews usually contain much information about one's online shopping experience. While positive reviews are beneficial to the stores, negative ones will largely influence consumers' decision and may lead to a decline in sales.…
People often take user ratings and reviews into consideration when shopping for products or services online. However, such user-generated data contains self-selection bias that could affect people decisions and it is hard to resolve this…
Though majority vote among annotators is typically used for ground truth labels in natural language processing, annotator disagreement in tasks such as hate speech detection may reflect differences in opinion across groups, not noise. Thus,…
The problem of detecting anomalies in time series from network measurements has been widely studied and is a topic of fundamental importance. Many anomaly detection methods are based on packet inspection collected at the network core…
The majority of online reviews consist of plain-text feedback together with a single numeric score. However, there are multiple dimensions to products and opinions, and understanding the `aspects' that contribute to users' ratings may help…
It is well known that fraudulent reviews cast doubt on the legitimacy and dependability of online purchases. The most recent development that leads customers towards darkness is the appearance of human reviews in computer-generated (CG)…
Online reviews play a crucial role in deciding the quality before purchasing any product. Unfortunately, spammers often take advantage of online review forums by writing fraud reviews to promote/demote certain products. It may turn out to…
Counterfactual explanations for machine learning models are used to find minimal interventions to the feature values such that the model changes the prediction to a different output or a target output. A valid counterfactual explanation…
Modern E-commerce websites contain heterogeneous sources of information, such as numerical ratings, textual reviews and images. These information can be utilized to assist recommendation. Through textual reviews, a user explicitly express…