Related papers: Detection of Review Abuse via Semi-Supervised Bina…
Anomaly Detection has several important applications. In this paper, our focus is on detecting anomalies in seller-reviewer data using tensor decomposition. While tensor-decomposition is mostly unsupervised, we formulate Bayesian…
Online commerce relies heavily on user generated reviews to provide unbiased information about products that they have not physically seen. The importance of reviews has attracted multiple exploitative online behaviours and requires methods…
The popularity of online shopping is steadily increasing. At the same time, fake product reviewsare published widely and have the potential to affect consumer purchasing behavior. In response,previous work has developed automated methods…
Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…
Fake reviews and review manipulation are growing problems on online marketplaces globally. Review Hijacking is a new review manipulation tactic in which unethical sellers "hijack" an existing product page (usually one with many positive…
Online shopping stores have grown steadily over the past few years. Due to the massive growth of these businesses, the detection of fake reviews has attracted attention. Fake reviews are seriously trying to mislead customers and thereby…
Fake news may be intentionally created to promote economic, political and social interests, and can lead to negative impacts on humans beliefs and decisions. Hence, detection of fake news is an emerging problem that has become extremely…
Online reviews have a significant influence on customers' purchasing decisions for any products or services. However, fake reviews can mislead both consumers and companies. Several models have been developed to detect fake reviews using…
Suggestion mining is increasingly becoming an important task along with sentiment analysis. In today's cyberspace world, people not only express their sentiments and dispositions towards some entities or services, but they also spend…
Online reviews and recommendation systems help users navigate overwhelming choice, but they are vulnerable to self-reinforcing distortions. This paper examines how a single malicious reviewer can exploit popularity-biased rating dynamics…
Recommender systems are an essential part of any e-commerce platform. Recommendations are typically generated by aggregating large amounts of user data. A malicious actor may be motivated to sway the output of such recommender systems by…
E-commerce dominates a large part of the world's economy with many websites dedicated to online selling products. The vast majority of e-commerce websites provide their customers with the ability to express their opinions about the…
Customers represent their satisfactions of consuming products by sharing their experiences through the utilization of online reviews. Several machine learning-based approaches can automatically detect deceptive and fake reviews. Recently,…
Neural network methods have achieved great success in reviews sentiment classification. Recently, some works achieved improvement by incorporating user and product information to generate a review representation. However, in reviews, we…
Online marketplaces often witness opinion spam in the form of reviews. People are often hired to target specific brands for promoting or impeding them by writing highly positive or negative reviews. This often is done collectively in…
This work presents a fraud and abuse detection framework for streaming services by modeling user streaming behavior. The goal is to discover anomalous and suspicious incidents and scale the investigation efforts by creating models that…
In the past few years, consumer review sites have become the main target of deceptive opinion spam, where fictitious opinions or reviews are deliberately written to sound authentic. Most of the existing work to detect the deceptive reviews…
This paper investigates the potential of semi-supervised Generative Adversarial Networks (GANs) to fine-tune pretrained language models in order to classify Bengali fake reviews from real reviews with a few annotated data. With the rise of…
This paper presents a deep learning based approach to extract product comparison information out of user reviews on various e-commerce websites. Any comparative product review has three major entities of information: the names of the…
Online reviews provide viewpoints on the strengths and shortcomings of products/services, influencing potential customers' purchasing decisions. However, the proliferation of non-credible reviews -- either fake (promoting/ demoting an…