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User simulators are essential for the scalable training and evaluation of interactive AI systems. However, existing approaches often rely on shallow user profiling, struggle to maintain persona consistency over long interactions, and are…

Computation and Language · Computer Science 2026-04-16 Zihao Liu , Hantao Zhou , Jiguo Li , Jun Xu , Jiuchong Gao , Jinghua Hao , Renqing He , Peng Wang

We present STUDIES, a new speech corpus for developing a voice agent that can speak in a friendly manner. Humans naturally control their speech prosody to empathize with each other. By incorporating this "empathetic dialogue" behavior into…

Intelligent dialogue systems are expected as a new interface between humans and machines. Such an intelligent dialogue system should estimate the user's internal state (UIS) in dialogues and change its response appropriately according to…

Computation and Language · Computer Science 2020-12-08 Takashi Kodama , Ribeka Tanaka , Sadao Kurohashi

In this paper, we study the task of selecting the optimal response given a user and system utterance history in retrieval-based multi-turn dialog systems. Recently, pre-trained language models (e.g., BERT, RoBERTa, and ELECTRA) showed…

Computation and Language · Computer Science 2020-12-17 Taesun Whang , Dongyub Lee , Dongsuk Oh , Chanhee Lee , Kijong Han , Dong-hun Lee , Saebyeok Lee

This paper presents a novel application of large language models in user simulation for task-oriented dialog systems, specifically focusing on an in-context learning approach. By harnessing the power of these models, the proposed approach…

Computation and Language · Computer Science 2023-06-02 Silvia Terragni , Modestas Filipavicius , Nghia Khau , Bruna Guedes , André Manso , Roland Mathis

Existing Conversational Recommender Systems (CRS) predominantly utilize user simulators for training and evaluating recommendation policies. These simulators often oversimplify the complexity of user interactions by focusing solely on…

Information Retrieval · Computer Science 2024-09-10 Gangyi Zhang , Chongming Gao , Hang Pan , Runzhe Teng , Ruizhe Li

Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the nature of spoken conversations as well as the potential speech…

Computation and Language · Computer Science 2021-09-29 Seokhwan Kim , Yang Liu , Di Jin , Alexandros Papangelis , Karthik Gopalakrishnan , Behnam Hedayatnia , Dilek Hakkani-Tur

Recently, neural network based dialogue systems have become ubiquitous in our increasingly digitalized society. However, due to their inherent opaqueness, some recently raised concerns about using neural models are starting to be taken…

Computation and Language · Computer Science 2020-05-28 Haochen Liu , Zhiwei Wang , Tyler Derr , Jiliang Tang

Most research on task oriented dialog modeling is based on written text input. However, users interact with practical dialog systems often using speech as input. Typically, systems convert speech into text using an Automatic Speech…

Artificial Intelligence · Computer Science 2022-12-20 Hagen Soltau , Izhak Shafran , Mingqiu Wang , Abhinav Rastogi , Jeffrey Zhao , Ye Jia , Wei Han , Yuan Cao , Aramys Miranda

Depression is a global health concern with a critical need for increased patient screening. Speech technology offers advantages for remote screening but must perform robustly across patients. We have described two deep learning models…

Audio and Speech Processing · Electrical Eng. & Systems 2024-12-30 Y. Lu , A. Harati , T. Rutowski , R. Oliveira , P. Chlebek , E. Shriberg

Proactive dialogue system is able to lead the conversation to a goal topic and has advantaged potential in bargain, persuasion and negotiation. Current corpus-based learning manner limits its practical application in real-world scenarios.…

Information Retrieval · Computer Science 2022-04-18 Wenqiang Lei , Yao Zhang , Feifan Song , Hongru Liang , Jiaxin Mao , Jiancheng Lv , Zhenglu Yang , Tat-Seng Chua

One of the core components of modern spoken dialogue systems is the belief tracker, which estimates the user's goal at every step of the dialogue. However, most current approaches have difficulty scaling to larger, more complex dialogue…

Computation and Language · Computer Science 2017-04-24 Nikola Mrkšić , Diarmuid Ó Séaghdha , Tsung-Hsien Wen , Blaise Thomson , Steve Young

This paper describes a novel protocol for collecting speech data from subjects induced to have different degrees of trust in the skills of a conversational agent. The protocol consists of an interactive session where the subject is asked to…

Human-Computer Interaction · Computer Science 2020-08-03 Lara Gauder , Pablo Riera , Leonardo Pepino , Silvina Brussino , Jazmín Vidal , Luciana Ferrer , Agustín Gravano

In this work, we present a hybrid learning method for training task-oriented dialogue systems through online user interactions. Popular methods for learning task-oriented dialogues include applying reinforcement learning with user feedback…

Computation and Language · Computer Science 2018-04-19 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

Statistical spoken dialogue systems have the attractive property of being able to be optimised from data via interactions with real users. However in the reinforcement learning paradigm the dialogue manager (agent) often requires…

Machine Learning · Computer Science 2015-08-19 Pei-Hao Su , David Vandyke , Milica Gasic , Nikola Mrksic , Tsung-Hsien Wen , Steve Young

A learning dialogue agent can infer its behaviour from interactions with the users. These interactions can be taken from either human-to-human or human-machine conversations. However, human interactions are scarce and costly, making…

Computation and Language · Computer Science 2020-12-10 Thibault Cordier , Tanguy Urvoy , Lina M. Rojas-Barahona , Fabrice Lefèvre

This paper develops a natural-language agent-based model of argumentation (ABMA). Its artificial deliberative agents (ADAs) are constructed with the help of so-called neural language models recently developed in AI and computational…

Computation and Language · Computer Science 2022-01-26 Gregor Betz

Dialogue systems have received increasing attention while automatically evaluating their performance remains challenging. User satisfaction estimation (USE) has been proposed as an alternative. It assumes that the performance of a dialogue…

Computation and Language · Computer Science 2023-05-23 Fanghua Ye , Zhiyuan Hu , Emine Yilmaz

One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…

Computation and Language · Computer Science 2023-09-26 Sam Davidson , Salvatore Romeo , Raphael Shu , James Gung , Arshit Gupta , Saab Mansour , Yi Zhang

Intelligent systems designed for play-based interactions should be contextually aware of the users and their surroundings. Spoken Dialogue Systems (SDS) are critical for these interactive agents to carry out effective goal-oriented…

Computation and Language · Computer Science 2022-05-30 Eda Okur , Saurav Sahay , Lama Nachman