Related papers: Neural User Simulation for Corpus-based Policy Opt…
The topic of provable deep neural network robustness has raised considerable interest in recent years. Most research has focused on adversarial robustness, which studies the robustness of perceptive models in the neighbourhood of particular…
Building user simulators (USs) for reinforcement learning (RL) of task-oriented dialog systems (DSs) has gained more and more attention, which, however, still faces several fundamental challenges. First, it is unclear whether we can…
Existing conversational systems are mostly agent-centric, which assumes the user utterances would closely follow the system ontology (for NLU or dialogue state tracking). However, in real-world scenarios, it is highly desirable that the…
Recommender systems play a central role in numerous real-life applications, yet evaluating their performance remains a significant challenge due to the gap between offline metrics and online behaviors. Given the scarcity and limits (e.g.,…
We present a methodology to systematically test conversational recommender systems with regards to conversational breakdowns. It involves examining conversations generated between the system and simulated users for a set of pre-defined…
We present an extensible user simulation toolkit to facilitate automatic evaluation of conversational recommender systems. It builds on an established agenda-based approach and extends it with several novel elements, including user…
Many studies have applied reinforcement learning to train a dialog policy and show great promise these years. One common approach is to employ a user simulator to obtain a large number of simulated user experiences for reinforcement…
Voice controlled applications can be a great aid to society, especially for physically challenged people. However this requires robustness to all kinds of variations in speech. A spoken language understanding system that learns from…
Evaluation is crucial in the development process of task-oriented dialogue systems. As an evaluation method, user simulation allows us to tackle issues such as scalability and cost-efficiency, making it a viable choice for large-scale…
The performance of a task-completion dialogue agent usually affects the user experience: when the conversation system yields an unreasonable response, users may feel dissatisfied. Besides, early termination often occurs in disappointing…
We describe a two-step approach for dialogue management in task-oriented spoken dialogue systems. A unified neural network framework is proposed to enable the system to first learn by supervision from a set of dialogue data and then…
Task-oriented dialogue systems aim to fulfill user goals through natural language interactions. They are ideally evaluated with human users, which however is unattainable to do at every iteration of the development phase. Simulated users…
Along with the development of systems for natural language understanding and generation, dialog systems have been widely adopted for language learning and practicing. Many current educational dialog systems perform chitchat, where the…
In this paper, we present a deep reinforcement learning (RL) framework for iterative dialog policy optimization in end-to-end task-oriented dialog systems. Popular approaches in learning dialog policy with RL include letting a dialog agent…
We present an optimised multi-modal dialogue agent for interactive learning of visually grounded word meanings from a human tutor, trained on real human-human tutoring data. Within a life-long interactive learning period, the agent, trained…
Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…
The ability to compute an accurate reward function is essential for optimising a dialogue policy via reinforcement learning. In real-world applications, using explicit user feedback as the reward signal is often unreliable and costly to…
Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…
Rule-based machine translation is a machine translation paradigm where linguistic knowledge is encoded by an expert in the form of rules that translate text from source to target language. While this approach grants extensive control over…
Intelligent agents offer a new and exciting way of understanding the world of work. Agent-Based Simulation (ABS), one way of using intelligent agents, carries great potential for progressing our understanding of management practices and how…