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Reinforcement learning based dialogue policies are typically trained in interaction with a user simulator. To obtain an effective and robust policy, this simulator should generate user behaviour that is both realistic and varied. Current…

Computation and Language · Computer Science 2023-06-02 Simon Keizer , Caroline Dockes , Norbert Braunschweiler , Svetlana Stoyanchev , Rama Doddipatla

Modern virtual personal assistants provide a convenient interface for completing daily tasks via voice commands. An important consideration for these assistants is the ability to recover from automatic speech recognition (ASR) and natural…

Computation and Language · Computer Science 2017-12-13 Maryam Fazel-Zarandi , Shang-Wen Li , Jin Cao , Jared Casale , Peter Henderson , David Whitney , Alborz Geramifard

User simulators (USs) are commonly used to train task-oriented dialogue systems (DSs) via reinforcement learning. The interactions often take place on semantic level for efficiency, but there is still a gap from semantic actions to natural…

Computation and Language · Computer Science 2022-08-24 Hsien-Chin Lin , Christian Geishauser , Shutong Feng , Nurul Lubis , Carel van Niekerk , Michael Heck , Milica Gašić

Existing user simulators (USs) for task-oriented dialogue systems only model user behaviour on semantic and natural language levels without considering the user persona and emotions. Optimising dialogue systems with generic user policies,…

Dialogue policy optimisation via reinforcement learning requires a large number of training interactions, which makes learning with real users time consuming and expensive. Many set-ups therefore rely on a user simulator instead of humans.…

Computation and Language · Computer Science 2021-06-17 Hsien-chin Lin , Nurul Lubis , Songbo Hu , Carel van Niekerk , Christian Geishauser , Michael Heck , Shutong Feng , Milica Gašić

To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…

Machine Learning · Computer Science 2015-08-17 Pei-Hao Su , David Vandyke , Milica Gasic , Dongho Kim , Nikola Mrksic , Tsung-Hsien Wen , Steve Young

The concept of a Human-AI team has gained increasing attention in recent years. For effective collaboration between humans and AI teammates, proactivity is crucial for close coordination and effective communication. However, the design of…

Artificial Intelligence · Computer Science 2023-06-21 Matthias Kraus , Ron Riekenbrauck , Wolfgang Minker

Training dialog policies for speech-based virtual assistants requires a plethora of conversational data. The data collection phase is often expensive and time consuming due to human involvement. To address this issue, a common solution is…

Computation and Language · Computer Science 2019-11-11 Maryam Fazel-Zarandi , Longshaokan Wang , Aditya Tiwari , Spyros Matsoukas

Despite widespread interests in reinforcement-learning for task-oriented dialogue systems, several obstacles can frustrate research and development progress. First, reinforcement learners typically require interaction with the environment,…

Machine Learning · Computer Science 2017-11-15 Xiujun Li , Zachary C. Lipton , Bhuwan Dhingra , Lihong Li , Jianfeng Gao , Yun-Nung Chen

Recent reinforcement learning algorithms for task-oriented dialogue system absorbs a lot of interest. However, an unavoidable obstacle for training such algorithms is that annotated dialogue corpora are often unavailable. One of the popular…

Computation and Language · Computer Science 2019-09-11 Yutai Hou , Meng Fang , Wanxiang Che , Ting Liu

In the realm of dialogue systems, user simulation techniques have emerged as a game-changer, redefining the evaluation and enhancement of task-oriented dialogue (TOD) systems. These methods are crucial for replicating real user…

We introduce end-to-end neural network based models for simulating users of task-oriented dialogue systems. User simulation in dialogue systems is crucial from two different perspectives: (i) automatic evaluation of different dialogue…

Computation and Language · Computer Science 2018-11-13 Izzeddin Gur , Dilek Hakkani-Tur , Gokhan Tur , Pararth Shah

User simulation is a promising approach for automatically training and evaluating conversational information access agents, enabling the generation of synthetic dialogues and facilitating reproducible experiments at scale. However, the…

Information Retrieval · Computer Science 2024-06-28 Nolwenn Bernard , Krisztian Balog

User simulation is essential for generating enough data to train a statistical spoken dialogue system. Previous models for user simulation suffer from several drawbacks, such as the inability to take dialogue history into account, the need…

Computation and Language · Computer Science 2016-07-04 Layla El Asri , Jing He , Kaheer Suleman

Reinforcement learning has been widely adopted to model dialogue managers in task-oriented dialogues. However, the user simulator provided by state-of-the-art dialogue frameworks are only rough approximations of human behaviour. The ability…

Computation and Language · Computer Science 2023-02-23 Thibault Cordier , Tanguy Urvoy , Fabrice Lefevre , Lina M. Rojas-Barahona

Robust task-oriented spoken dialogue agents require exposure to the full diversity of how people interact through speech. Building spoken user simulators that address this requires large-scale spoken task-oriented dialogue (TOD) data…

Computation and Language · Computer Science 2026-03-18 Jonggeun Lee , Junseong Pyo , Jeongmin Park , Yohan Jo

An effective multi-turn instruction-following assistant can be developed by creating a simulator that can generate useful interaction data. Apart from relying on its intrinsic weights, an ideal user simulator should also be able to…

Human-Computer Interaction · Computer Science 2024-01-31 Kaustubh D. Dhole

User simulators are essential for training reinforcement learning (RL) based dialog models. The performance of the simulator directly impacts the RL policy. However, building a good user simulator that models real user behaviors is…

Computation and Language · Computer Science 2019-09-05 Weiyan Shi , Kun Qian , Xuewei Wang , Zhou Yu

Task-oriented dialogue systems (TDSs) are assessed mainly in an offline setting or through human evaluation. The evaluation is often limited to single-turn or is very time-intensive. As an alternative, user simulators that mimic user…

Computation and Language · Computer Science 2023-11-06 Weiwei Sun , Shuyu Guo , Shuo Zhang , Pengjie Ren , Zhumin Chen , Maarten de Rijke , Zhaochun Ren

We introduce NeuralOS, a neural framework that simulates graphical user interfaces (GUIs) of operating systems by directly predicting screen frames in response to user inputs such as mouse movements, clicks, and keyboard events. NeuralOS…

Computer Vision and Pattern Recognition · Computer Science 2026-03-13 Luke Rivard , Sun Sun , Hongyu Guo , Wenhu Chen , Yuntian Deng
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