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Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

We introduce TacoBot, a user-centered task-oriented digital assistant designed to guide users through complex real-world tasks with multiple steps. Covering a wide range of cooking and how-to tasks, we aim to deliver a collaborative and…

Computation and Language · Computer Science 2023-08-01 Lingbo Mo , Shijie Chen , Ziru Chen , Xiang Deng , Ashley Lewis , Sunit Singh , Samuel Stevens , Chang-You Tai , Zhen Wang , Xiang Yue , Tianshu Zhang , Yu Su , Huan Sun

We introduce ParlAI (pronounced "par-lay"), an open-source software platform for dialog research implemented in Python, available at http://parl.ai. Its goal is to provide a unified framework for sharing, training and testing of dialog…

Computation and Language · Computer Science 2018-03-12 Alexander H. Miller , Will Feng , Adam Fisch , Jiasen Lu , Dhruv Batra , Antoine Bordes , Devi Parikh , Jason Weston

Dialogue technologies such as Amazon's Alexa have the potential to transform the healthcare industry. However, current systems are not yet naturally interactive: they are often turn-based, have naive end-of-turn detection and completely…

Computation and Language · Computer Science 2020-10-01 Angus Addlesee , Arash Eshghi , Ioannis Konstas

We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize…

Computation and Language · Computer Science 2024-05-07 Jessy Lin , Nicholas Tomlin , Jacob Andreas , Jason Eisner

Open-domain conversational search (ODCS) aims to provide valuable, up-to-date information, while maintaining natural conversations to help users refine and ultimately answer information needs. However, creating an effective and robust ODCS…

Computation and Language · Computer Science 2023-04-06 Zihao Wang , Ali Ahmadvand , Jason Choi , Payam Karisani , Eugene Agichtein

Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in…

Information Retrieval · Computer Science 2020-02-06 Liu Yang , Minghui Qiu , Chen Qu , Cen Chen , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Haiqing Chen

While Generative AI (GenAI) systems draw users away from (Q&A) forums, they also depend on the very data those forums produce to improve their performance. Addressing this paradox, we propose a framework of sequential interaction, in which…

Artificial Intelligence · Computer Science 2026-05-01 Niv Fono , Yftah Ziser , Omer Ben-Porat

The ability of a machine to communicate with humans has long been associated with the general success of AI. This dates back to Alan Turing's epoch-making work in the early 1950s, which proposes that a machine's intelligence can be tested…

Computation and Language · Computer Science 2020-02-03 Jiwei Li

This paper describes the results of the first shared task on the generation of teacher responses in educational dialogues. The goal of the task was to benchmark the ability of generative language models to act as AI teachers, replying to a…

Computation and Language · Computer Science 2023-06-13 Anaïs Tack , Ekaterina Kochmar , Zheng Yuan , Serge Bibauw , Chris Piech

AI alignment is about ensuring AI systems only pursue goals and activities that are beneficial to humans. Most of the current approach to AI alignment is to learn what humans value from their behavioural data. This paper proposes a…

Artificial Intelligence · Computer Science 2023-10-06 Pei-Yu Chen , Myrthe L. Tielman , Dirk K. J. Heylen , Catholijn M. Jonker , M. Birna van Riemsdijk

Today, as seen in smart speakers, spoken dialogue technology is rapidly advancing to enable human-like interaction. However, current dialogue systems cannot pay attention not only to the content of speech, but also to the way of speaking…

Robotics · Computer Science 2022-10-20 Koki Inoue , Shuichiro Ogake , Hayato Kawamura , Naoki Igo

The development of sophisticated artificial intelligence (AI) conversational agents based on large language models raises important questions about the relationship between human norms, values, and practices and AI design and performance.…

Computers and Society · Computer Science 2025-05-30 Rachel Katharine Sterken , James Ravi Kirkpatrick

This paper introduces Miutsu, National Taiwan University's Alexa Prize TaskBot, which is designed to assist users in completing tasks requiring multiple steps and decisions in two different domains -- home improvement and cooking. We…

Computation and Language · Computer Science 2022-05-17 Yen-Ting Lin , Hui-Chi Kuo , Ze-Song Xu , Ssu Chiu , Chieh-Chi Hung , Yi-Cheng Chen , Chao-Wei Huang , Yun-Nung Chen

Aligning AI agents with human values is challenging due to diverse and subjective notions of values. Standard alignment methods often aggregate crowd feedback, which can result in the suppression of unique or minority preferences. We…

Artificial Intelligence · Computer Science 2024-10-30 Carter Blair , Kate Larson , Edith Law

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

Computation and Language · Computer Science 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

We introduce a variant of the speaker localization problem, which we call device arbitration. In the device arbitration problem, a user utters a keyword that is detected by multiple distributed microphone arrays (smart home devices), and we…

Audio and Speech Processing · Electrical Eng. & Systems 2022-02-18 Jarred Barber , Yifeng Fan , Tao Zhang

While the English virtual assistants have achieved exciting performance with an enormous amount of training resources, the needs of non-English-speakers have not been satisfied well. Up to Dec 2021, Alexa, one of the most popular smart…

Computation and Language · Computer Science 2021-12-24 Michael Sun , Kaili Huang , Mehrad Moradshahi

In recent years, large language models (LLMs) have rapidly proliferated and have been utilized in various tasks, including research in dialogue systems. We aimed to construct a system that not only leverages the flexible conversational…

Computation and Language · Computer Science 2023-12-25 Katsumasa Yoshikawa , Takato Yamazaki , Masaya Ohagi , Tomoya Mizumoto , Keiya Sato

There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…

Computation and Language · Computer Science 2020-03-02 Minlie Huang , Xiaoyan Zhu , Jianfeng Gao