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We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…

Computation and Language · Computer Science 2024-10-14 David Castillo-Bolado , Joseph Davidson , Finlay Gray , Marek Rosa

Building dialog agents that can converse naturally with humans is a challenging yet intriguing problem of artificial intelligence. In open-domain human-computer conversation, where the conversational agent is expected to respond to human…

Artificial Intelligence · Computer Science 2018-02-13 Tom Young , Erik Cambria , Iti Chaturvedi , Minlie Huang , Hao Zhou , Subham Biswas

Open Domain dialog system evaluation is one of the most important challenges in dialog research. Existing automatic evaluation metrics, such as BLEU are mostly reference-based. They calculate the difference between the generated response…

Computation and Language · Computer Science 2020-09-23 Weixin Liang , James Zou , Zhou Yu

This proposal introduces a Dialogue Challenge for building end-to-end task-completion dialogue systems, with the goal of encouraging the dialogue research community to collaborate and benchmark on standard datasets and unified experimental…

Computation and Language · Computer Science 2018-09-18 Xiujun Li , Yu Wang , Siqi Sun , Sarah Panda , Jingjing Liu , Jianfeng Gao

For conversational AI and virtual assistants to communicate with humans in a realistic way, they must exhibit human characteristics such as expression of emotion and personality. Current attempts toward constructing human-like dialogue…

Computation and Language · Computer Science 2021-12-03 Aaron W. Li , Veronica Jiang , Steven Y. Feng , Julia Sprague , Wei Zhou , Jesse Hoey

Human feedback on conversations with language language models (LLMs) is central to how these systems learn about the world, improve their capabilities, and are steered toward desirable and safe behaviors. However, this feedback is mostly…

Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur

Predicting the success of Conversational Task Assistants (CTA) can be critical to understand user behavior and act accordingly. In this paper, we propose TB-Rater, a Transformer model which combines conversational-flow features with user…

Computation and Language · Computer Science 2023-09-21 Rafael Ferreira , David Semedo , João Magalhães

The goal of building dialogue agents that can converse with humans naturally has been a long-standing dream of researchers since the early days of artificial intelligence. The well-known Turing Test proposed to judge the ultimate validity…

Artificial Intelligence · Computer Science 2022-12-13 Tom Young

Artificial intelligence is revolutionizing formal education, fueled by innovations in learning assessment, content generation, and instructional delivery. Informal, lifelong learning settings have been the subject of less attention. We…

Human-Computer Interaction · Computer Science 2019-04-09 Natalie Parde , Rodney D. Nielsen

Large Language Models (LLMs) have unlocked new capabilities and applications; however, evaluating the alignment with human preferences still poses significant challenges. To address this issue, we introduce Chatbot Arena, an open platform…

This paper describes a personality-adaptive multimodal dialogue system developed for the Dialogue Robot Competition 2022. To realize a dialogue system that adapts the dialogue strategy to individual users, it is necessary to consider the…

Human-Computer Interaction · Computer Science 2022-10-19 Tamotsu Miyama , Shogo Okada

Recently emerged intelligent assistants on smartphones and home electronics (e.g., Siri and Alexa) can be seen as novel hybrids of domain-specific task-oriented spoken dialogue systems and open-domain non-task-oriented ones. To realize such…

Computation and Language · Computer Science 2018-07-25 Satoshi Akasaki , Nobuhiro Kaji

We introduce CRS Arena, a research platform for scalable benchmarking of Conversational Recommender Systems (CRS) based on human feedback. The platform displays pairwise battles between anonymous conversational recommender systems, where…

Information Retrieval · Computer Science 2024-12-17 Nolwenn Bernard , Hideaki Joko , Faegheh Hasibi , Krisztian Balog

Driven by the rapid advancement of Large Language Models (LLMs), particularly Audio-LLMs and Omni-models, spoken dialogue systems have evolved significantly, progressively narrowing the gap between human-machine and human-human…

The development of artificial agents able to learn through dialog without domain restrictions has the potential to allow machines to learn how to perform tasks in a similar manner to humans and change how we relate to them. However,…

Computation and Language · Computer Science 2022-02-08 Eugénio Ribeiro , Ricardo Ribeiro , David Martins de Matos

Data scientists are constantly creating methods to efficiently and accurately populate big data sets for use in large-scale applications. Many recent efforts utilize crowd-sourcing and textual interfaces. In this paper, we propose a new…

Databases · Computer Science 2019-07-02 Elena Montes , Monique Shotande , Daniel Helm , Christan Grant

Open-domain dialogue systems have started to engage in continuous conversations with humans. Those dialogue systems are required to be adjusted to the human interlocutor and evaluated in terms of their perspective. However, it is…

Computation and Language · Computer Science 2024-01-05 Yuma Tsuta , Naoki Yoshinaga , Shoetsu Sato , Masashi Toyoda

Large Language Models (LLMs) are rapidly evolving and impacting various fields, necessitating the development of effective methods to evaluate and compare their performance. Most current approaches for performance evaluation are either…

Computation and Language · Computer Science 2025-02-11 Behrad Moniri , Hamed Hassani , Edgar Dobriban

The recent explosion of large language models (LLMs), each with its own general or specialized strengths, makes scalable, reliable benchmarking more urgent than ever. Standard practices nowadays face fundamental trade-offs: closed-ended…

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