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Multi-Mobile Network Operator (MNO) networking is a promising method to exploit the joint force of multiple available cellular data connections within vehicular networks. By applying anticipatory communication principles, data transmissions…
The increasing demand for mental health services has highlighted the need for innovative solutions, particularly in the realm of psychological conversational AI, where the availability of sensitive data is scarce. In this work, we explored…
Networked applications have software components that reside on different computers. Email, for example, has database, processing, and user interface components that can be distributed across a network and shared by users in different…
For an interactive agent, such as task-oriented spoken dialog systems or chatbots, measuring and adapting to Customer Satisfaction (CSAT) is critical in order to understand user perception of an agent's behavior and increase user engagement…
We introduce a mathematical theory called market connectivity that gives concrete ways to both measure the efficiency of markets and find inefficiencies in large markets. The theory leads to new methods for testing the famous efficient…
Human communication is often executed in the form of a narrative, an account of connected events composed of characters, actions, and settings. A coherent narrative structure is therefore a requisite for a well-formulated narrative -- be it…
Relationships between people constantly evolve, altering interpersonal behavior and defining social groups. Relationships between nodes in social networks can be represented by a tie strength, often empirically assessed using surveys. While…
The Data Distribution Service (DDS) is a widely used communication specification for real-time mission-critical systems that follow the principles of publish-subscribe middleware. DDS has an extensive set of quality of service (QoS)…
From the viewpoint of networks, a ranking system for players or teams in sports is equivalent to a centrality measure for sports networks, whereby a directed link represents the result of a single game. Previously proposed network-based…
In social commerce, users dialogue with each other on the topics related to the providers' products. However, the language customers use may vary from the language vendors use on their e-commerce websites and product descriptions. This…
The advent of social media has provided an extraordinary, if imperfect, 'big data' window into the form and evolution of social networks. Based on nearly 40 million message pairs posted to Twitter between September 2008 and February 2009,…
A patient-centric approach to healthcare leads to an informal social network among medical professionals. This chapter presents a research framework to: identify the collaboration structure among physicians that is effective and efficient…
Online Social Networking may be a way to support health professionals' need for continuous learning through interaction with peers and experts. Understanding and evaluating such learning is important but difficult, and Social Network…
To enhance student learning, we demonstrate an experimental study to analyze student learning outcomes in online and in-class sections of a core data communications course of the Undergraduate IT program in the Information Sciences and…
The data created from virtual communication platforms presents the opportunity to explore automated measures for monitoring team performance. In this work, we explore one important characteristic of successful teams - Psychological Safety -…
In social networks, individuals constantly drop ties and replace them by new ones in a highly unpredictable fashion. This highly dynamical nature of social ties has important implications for processes such as the spread of information or…
Organizations face a challenge of accurately analyzing network data and providing automated action based on the observed trend. This trend-based analytics is beneficial to minimize the downtime and improve the performance of the network…
As digital communication grows in importance when connecting with healthcare providers, traditional behavioral and content message features are imbued with renewed significance. If one is to meaningfully connect with them, it is crucial to…
This report describes and illustrates several modelling techniques proposed by Communication Analysis; namely Communicative Event Diagram, Message Structures and Event Specification Templates. The Communicative Event Diagram is a business…
The identification and analysis of student satisfaction is a challenging issue. This is becoming increasingly important since a measure of student satisfaction is taken as an indication of how well a course has been taught. However, it…