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This paper considers a wireless sensor network deployed to sense an environment variable with a known spatial statistical profile. We propose to use the additional information of the spatial profile to improve the sensing range of sensors…
The impact of user satisfaction in policy learning task-oriented dialogue systems has long been a subject of research interest. Most current models for estimating the user satisfaction either (i) treat out-of-context short-texts, such as…
The multi-dimensional nature of user experience warrants rigorous assessment of the interactive experience in systems. User experience assessments are based on product evaluations and subsequent analysis of the collected data using…
A consumer-dependent (business-to-consumer) organization tends to present itself as possessing a set of human qualities, which is termed as the brand personality of the company. The perception is impressed upon the consumer through the…
Network performance can be a prime concern for network administrators. The performance of the network depends on many factors. Some of the issues faced in the network performance are Slow Internet, Bottlenecks, Loss of packets and…
It is of high interest for a company to identify customers expected to bring the largest profit in the upcoming period. Knowing as much as possible about each customer is crucial for such predictions. However, their demographic data,…
Information architecture forms the foundation of users' navigation experience. Open card sorting is a widely-used method to create information architectures based on users' groupings of the content. However, little is known about the…
Amid the rapid digitalization of judicial systems, the integration of big data into adjudication remains underexplored, particularly in uncovering the structural logic of legal applications. This study bridges this gap by employing social…
The paper presents the findings of an empirical study of the views of a selection of mobile data service (MDS) supply chain participants about anticipated MDS customer requirements and expectations, and about the MDS environment. Applying…
Network Service Chaining (NSC) is a service deployment concept that promises increased flexibility and cost efficiency for future carrier networks. NSC has received considerable attention in the standardization and research communities…
Sentiment analysis is the task of mining the authors' opinions about specific entities. It allows organizations to monitor different services in real time and act accordingly. Reputation is what is generally said or believed about people or…
Consider a communication network to which a sequence of self-interested users come and send requests for data transmission between nodes. This work studies the question of how to guide the path selection choices made by those…
Software support ticket escalations can be an extremely costly burden for software organizations all over the world. Consequently, there exists an interest in researching how to better enable support analysts to handle such escalations. In…
Computer networks have become a critical infrastructure. In fact, networks should not only meet strict requirements in terms of correctness, availability, and performance, but they should also be very flexible and support fast updates,…
This paper addresses the challenges of evaluating network performance in the presence of fluctuating traffic patterns, with a particular focus on the impact of peak data rates on network resources. We introduce a set of metrics to quantify…
We describe a methodology for the automatic identification of communities of practice from email logs within an organization. We use a betweeness centrality algorithm that can rapidly find communities within a graph representing information…
We present a neural network verification toolbox to 1) assess the probability of satisfaction of a constraint, and 2) synthesize a set expansion factor to achieve the probability of satisfaction. Specifically, the tool box establishes with…
Online social network services provide a platform for human social interactions. Nowadays, many kinds of online interactions generate large-scale social network data. Network analysis helps to mine knowledge and pattern from the…
Social networks existing among employees, customers or users of various IT systems have become one of the research areas of growing importance. A social network consists of nodes - social entities and edges linking pairs of nodes. In…
The recently introduced concept of dynamic communicability is a valuable tool for ranking the importance of nodes in a temporal network. Two metrics, broadcast score and receive score, were introduced to measure the centrality of a node…