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Memory-augmented conversational agents enable personalized interactions using long-term user memory and have gained substantial traction. However, existing benchmarks primarily focus on whether agents can recall and apply user information,…

计算与语言 · 计算机科学 2026-01-21 Yulin Hu , Zimo Long , Jiahe Guo , Xingyu Sui , Xing Fu , Weixiang Zhao , Yanyan Zhao , Bing Qin

Large language models (LLMs) are increasingly used in interactive applications, and human evaluation remains the gold standard for assessing their performance in multi-turn conversations. Since human studies are costly, time-consuming, and…

计算与语言 · 计算机科学 2025-10-10 Yao Dou , Michel Galley , Baolin Peng , Chris Kedzie , Weixin Cai , Alan Ritter , Chris Quirk , Wei Xu , Jianfeng Gao

Large language models (LLMs) are increasingly deployed as conversational assistants in open-domain, multi-turn settings, where users often provide incomplete or ambiguous information. However, existing LLM-focused clarification benchmarks…

计算与语言 · 计算机科学 2025-12-25 Sichun Luo , Yi Huang , Mukai Li , Shichang Meng , Fengyuan Liu , Zefa Hu , Junlan Feng , Qi Liu

Advances in generative AI point towards a new era of personalized applications that perform diverse tasks on behalf of users. While general AI assistants have yet to fully emerge, their potential to share personal data raises significant…

As large language models (LLMs) evolve into autonomous agents capable of acting in open-ended environments, ensuring behavioral alignment with human values becomes a critical safety concern. Existing benchmarks, focused on static,…

计算与语言 · 计算机科学 2026-03-10 Weixiang Zhao , Haozhen Li , Yanyan Zhao , xuda zhi , Yongbo Huang , Hao He , Bing Qin , Ting Liu

Recent advances in large language models have highlighted their potential for personalized recommendation, where accurately capturing user preferences remains a key challenge. Leveraging their strong reasoning and generalization…

As AI becomes more deeply embedded in knowledge work, building assistants that support human creativity and expertise becomes more important. Yet achieving synergy in human-AI collaboration is not easy. Providing AI with detailed…

人机交互 · 计算机科学 2026-04-22 Sean Kelley , David De Cremer , Christoph Riedl

Community based question answering services have arisen as a popular knowledge sharing pattern for netizens. With abundant interactions among users, individuals are capable of obtaining satisfactory information. However, it is not effective…

信息检索 · 计算机科学 2016-11-28 Zheqian Chen , Ben Gao , Huimin Zhang , Zhou Zhao , Deng Cai

Large Language Models (LLMs) are increasingly used to simulate human users in interactive settings such as therapy, education, and social role-play. While these simulations enable scalable training and evaluation of AI agents, off-the-shelf…

计算与语言 · 计算机科学 2025-11-04 Marwa Abdulhai , Ryan Cheng , Donovan Clay , Tim Althoff , Sergey Levine , Natasha Jaques

We propose a novel preference alignment framework for improving spoken dialogue models on real-time conversations from user interactions. Current preference learning methods primarily focus on text-based language models, and are not…

计算与语言 · 计算机科学 2025-06-27 Anne Wu , Laurent Mazaré , Neil Zeghidour , Alexandre Défossez

Large Language Models (LLMs) have emerged as personalized assistants for users across a wide range of tasks -- from offering writing support to delivering tailored recommendations or consultations. Over time, the interaction history between…

计算与语言 · 计算机科学 2025-10-28 Bowen Jiang , Zhuoqun Hao , Young-Min Cho , Bryan Li , Yuan Yuan , Sihao Chen , Lyle Ungar , Camillo J. Taylor , Dan Roth

Empowering large language models with long-term memory is crucial for building agents that adapt to users' evolving needs. Existing evaluations of this capability typically interleave preference-related dialogues with irrelevant…

Search-augmented large language models (LLMs) have advanced information-seeking tasks by integrating retrieval into generation, reducing users' cognitive burden compared to traditional search systems. Yet they remain insufficient for fully…

计算与语言 · 计算机科学 2026-05-27 Hyunseo Kim , Sangam Lee , Kwangwook Seo , Dongha Lee

Personalized AI assistants must recall and reason over long-term user memory, which naturally spans multiple modalities and sources such as images, videos, and emails. However, existing Long-term Memory benchmarks focus primarily on…

人工智能 · 计算机科学 2026-03-03 Jingbiao Mei , Jinghong Chen , Guangyu Yang , Xinyu Hou , Margaret Li , Bill Byrne

Personalizing conversational agents can enhance the quality of conversations and increase user engagement. However, they often lack external knowledge to appropriately tend to a user's persona. This is particularly crucial for practical…

信息检索 · 计算机科学 2024-02-07 Kanak Raj , Kaushik Roy , Vamshi Bonagiri , Priyanshul Govil , Krishnaprasad Thirunarayanan , Manas Gaur

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

信息检索 · 计算机科学 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

With the rapid development of large language models, AI assistants like ChatGPT have become increasingly integrated into people's works and lives but are limited in personalized services. In this paper, we present a plug-and-play framework…

计算与语言 · 计算机科学 2024-10-15 Ruifeng Yuan , Shichao Sun , Yongqi Li , Zili Wang , Ziqiang Cao , Wenjie Li

Large language models (LLMs) increasingly serve as the central control unit of AI agents, yet current approaches remain limited in their ability to deliver personalized interactions. While Retrieval Augmented Generation enhances LLM…

人工智能 · 计算机科学 2025-10-10 Rebecca Westhäußer , Wolfgang Minker , Sebatian Zepf

Smart assistants increasingly act proactively, yet mistimed or intrusive behavior often causes users to lose trust and disable these features. Learning user preferences for proactive assistance is difficult because real-world studies are…

人机交互 · 计算机科学 2026-02-05 Ziyi Xuan , Yiwen Wu , Zhaoyang Yan , Vinod Namboodiri , Yu Yang

Evaluating the performance of LLMs in multi-turn human-agent interactions presents significant challenges, particularly due to the complexity and variability of user behavior. In this paper, we introduce HammerBench, a novel benchmark…

计算与语言 · 计算机科学 2025-02-18 Jun Wang , Jiamu Zhou , Muning Wen , Xiaoyun Mo , Haoyu Zhang , Qiqiang Lin , Cheng Jin , Xihuai Wang , Weinan Zhang , Qiuying Peng , Jun Wang