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The rapid convergence of artificial intelligence (AI) toward conversational chatbot interfaces marks a critical moment for the industry. This paper argues that the chatbot paradigm is not a neutral interface choice, but a dominant…

The conversational artificial-intelligence (AI) technology ChatGPT has become one of the most widely used natural language processing tools. With thousands of published papers demonstrating its applications across various industries and…

This study explores how college students interact with generative AI (ChatGPT-4) during educational quizzes, focusing on reliance and predictors of AI adoption. Conducted at the early stages of ChatGPT implementation, when students had…

How well can AI-derived synthetic research data replicate the responses of human participants? An emerging literature has begun to engage with this question, which carries deep implications for organizational research practice. This article…

The rise of misinformation underscores the need for scalable and reliable fact-checking solutions. Large language models (LLMs) hold promise in automating fact verification, yet their effectiveness across global contexts remains uncertain.…

Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…

Large language models (LLMs) have raised hopes for automated end-to-end fact-checking, but prior studies report mixed results. As mainstream chatbots increasingly ship with reasoning capabilities and web search tools -- and millions of…

Objective: Assess the feasibility of using ChatGPT or a similar AI-based chatbot for patient-provider communication. Participants: A US representative sample of 430 study participants aged 18 and above. 53.2% of respondents analyzed were…

The capabilities of artificial intelligence systems have been advancing to a great extent, but these systems still struggle with failure modes, vulnerabilities, and biases. In this paper, we study the current state of the field, and present…

The emergence of pretrained large language models has led to the deployment of a range of social chatbots for chitchat. Although these chatbots demonstrate language ability and fluency, they are not guaranteed to be engaging and can…

Despite their widespread use in fact-checking, moderation, and high-stakes decision-making, large language models (LLMs) remain poorly understood as judges of truth. This study presents the largest evaluation to date of LLMs' veracity…

The rapid adoption of generative AI-powered search engines like ChatGPT, Perplexity, and Gemini is fundamentally reshaping information retrieval, moving from traditional ranked lists to synthesized, citation-backed answers. This shift…

The widespread integration of Large Language Models (LLMs) across various sectors has highlighted the need for empirical research to understand their biases, thought patterns, and societal implications to ensure ethical and effective use.…

One of the most recent and fascinating breakthroughs in artificial intelligence is ChatGPT, a chatbot which can simulate human conversation. ChatGPT is an instance of GPT4, which is a language model based on generative gredictive…

Conversational AI is increasingly deployed in emotionally charged and ethically sensitive interactions. Previous research has primarily concentrated on emotional benchmarks or static safety checks, overlooking how alignment unfolds in…

The increasing use of Large Language Models (LLMs) in a large variety of domains has sparked worries about how easily they can perpetuate stereotypes and contribute to the generation of biased content. With a focus on gender and…

Selecting a college major is a difficult decision for many incoming freshmen. Traditional academic advising is often hindered by long wait times, intimidating environments, and limited personalization. AI Chatbots present an opportunity to…

As leading examples of large language models, ChatGPT and Gemini claim to provide accurate and unbiased information, emphasizing their commitment to political neutrality and avoidance of personal bias. This research investigates the…

The introduction of ChatGPT and the subsequent improvement of Large Language Models (LLMs) have prompted more and more individuals to turn to the use of ChatBots, both for information and assistance with decision-making. However, the…

Large Language Models (LLMs) like ChatGPT have demonstrated amazing capabilities in comprehending user intents and generate reasonable and useful responses. Beside their ability to chat, their capabilities in various natural language…