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Optimizing industrial search ranking models solely for user engagement signals often introduces systematic biases, prioritizing popular or price-anchored items that may not satisfy semantic intent. We present a production-scale multi-task…

Modern consumer banking applications require accurate and efficient retrieval of information in response to user queries. Mapping user utterances to the most relevant Frequently Asked Questions (FAQs) is a crucial component of these…

人工智能 · 计算机科学 2025-10-17 Mahmood Hegazy , Aaron Rodrigues , Azzam Naeem

Personalized search provides a potentially powerful tool, however, it is limited due to the large number of roles that a person has: parent, employee, consumer, etc. We present the role-relevance algorithm: a search technique that favors…

信息检索 · 计算机科学 2018-05-01 Christopher A. George , Onur Ozdemir , Connie Fournelle , Kendra E. Moore

Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products.…

信息检索 · 计算机科学 2025-03-13 Tian Tang , Zhixing Tian , Zhenyu Zhu , Chenyang Wang , Haiqing Hu , Guoyu Tang , Lin Liu , Sulong Xu

Agentic AI systems use specialized agents to handle tasks within complex workflows, enabling automation and efficiency. However, optimizing these systems often requires labor-intensive, manual adjustments to refine roles, tasks, and…

计算与语言 · 计算机科学 2024-12-24 Kamer Ali Yuksel , Hassan Sawaf

Search-based recommendation is one of the most critical application scenarios in e-commerce platforms. Users' complex search contexts--such as spatiotemporal factors, historical interactions, and current query's information--constitute an…

信息检索 · 计算机科学 2026-02-16 Zhiding Liu , Ben Chen , Mingyue Cheng , Enhong Chen , Li Li , Chenyi Lei , Wenwu Ou , Han Li , Kun Gai

For e-commerce search, user experience is measured by users' behavioral responses to returned products, like click-through rate and conversion rate, as well as the relevance between returned products and search queries. Consequently,…

信息检索 · 计算机科学 2026-03-04 Aijun Dai , Jixiang Zhang , Haiqing Hu , Guoyu Tang , Lin Liu , Ziguang Cheng

Due to the dynamically evolving nature of real-world query streams, relevance models struggle to generalize to practical search scenarios. A sophisticated solution is self-evolution techniques. However, in large-scale industrial settings…

Accurate query-product relevance labeling is indispensable to generate ground truth dataset for search ranking in e-commerce. Traditional approaches for annotating query-product pairs rely on human-based labeling services, which is…

信息检索 · 计算机科学 2025-02-27 Jayant Sachdev , Sean D Rosario , Abhijeet Phatak , He Wen , Swati Kirti , Chittaranjan Tripathy

Providing recommendations that are both relevant and diverse is a key consideration of modern recommender systems. Optimizing both of these measures presents a fundamental trade-off, as higher diversity typically comes at the cost of…

信息检索 · 计算机科学 2024-08-08 Erica Coppolillo , Giuseppe Manco , Aristides Gionis

The search engine plays a fundamental role in online e-commerce systems, to help users find the products they want from the massive product collections. Relevance is an essential requirement for e-commerce search, since showing products…

信息检索 · 计算机科学 2021-02-16 Shaowei Yao , Jiwei Tan , Xi Chen , Keping Yang , Rong Xiao , Hongbo Deng , Xiaojun Wan

Semantic relevance calculation is crucial for e-commerce search engines, as it ensures that the items selected closely align with customer intent. Inadequate attention to this aspect can detrimentally affect user experience and engagement.…

信息检索 · 计算机科学 2024-09-26 Ben Chen , Huangyu Dai , Xiang Ma , Wen Jiang , Wei Ning

Determining the veracity of atomic claims is an imperative component of many recently proposed fact-checking systems. Many approaches tackle this problem by first retrieving evidence by querying a search engine and then performing…

计算与语言 · 计算机科学 2025-06-24 Spencer Hong , Meng Luo , Xinyi Wan

We introduce a novel large language model (LLM)-driven agent framework, which iteratively refines queries and filters contextual evidence by leveraging dynamically evolving knowledge. A defining feature of the system is its decoupling of…

人工智能 · 计算机科学 2025-04-02 Seyoung Song

Web agents have shown great promise in performing many tasks on ecommerce website. To assess their capabilities, several benchmarks have been introduced. However, current benchmarks in the e-commerce domain face two major problems. First,…

计算与语言 · 计算机科学 2026-04-22 Xianren Zhang , Shreyas Prasad , Di Wang , Qiuhai Zeng , Suhang Wang , Wenbo Yan , Mat Hans

AI agents augment large language models with external tools such as web retrieval, enabling grounded and up-to-date responses. However, incorporating external content into the generation pipeline can weaken the safety alignment mechanisms…

计算与语言 · 计算机科学 2026-05-29 Aditya Nawal , Manit Baser , Mohan Gurusamy

We present MAFA (Multi-Agent Framework for Annotation), a production-deployed system that transforms enterprise-scale annotation workflows through configurable multi-agent collaboration. Addressing the critical challenge of annotation…

机器学习 · 计算机科学 2026-03-23 Mahmood Hegazy , Aaron Rodrigues , Azzam Naeem

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

信息检索 · 计算机科学 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

Multi-agent systems (MAS) increasingly solve complex tasks by orchestrating agents and tools selected from rapidly growing marketplaces. As these marketplaces expand, many candidates become functionally overlapping, making selection not…

多智能体系统 · 计算机科学 2026-02-02 Xinyuan Song , Liang Zhao

In this paper, we propose to develop service model architecture by merging multi-agentsystems and semantic web technology. The proposed architecture works in two stages namely, Query Identification and Solution Development. A person…

多智能体系统 · 计算机科学 2012-09-03 Muneendra Ojha
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