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Goal oriented dialogue systems have become a prominent customer-care interaction channel for most businesses. However, not all interactions are smooth, and customer intent misunderstanding is a major cause of dialogue failure. We show that…

计算与语言 · 计算机科学 2021-10-26 Eyal Ben-David , Boaz Carmeli , Ateret Anaby-Tavor

Natural language is an intuitive and expressive way to communicate reward information to autonomous agents. It encompasses everything from concrete instructions to abstract descriptions of the world. Despite this, natural language is often…

人工智能 · 计算机科学 2022-04-12 Theodore R. Sumers , Robert D. Hawkins , Mark K. Ho , Thomas L. Griffiths , Dylan Hadfield-Menell

A human decision-maker benefits the most from an AI assistant that corrects for their biases. For problems such as generating interpretation of a radiology report given findings, a system predicting only highly likely outcomes may be less…

计算与语言 · 计算机科学 2023-06-01 Liyan Tang , Yifan Peng , Yanshan Wang , Ying Ding , Greg Durrett , Justin F. Rousseau

We present a dialogue generation model that directly captures the variability in possible responses to a given input, which reduces the `boring output' issue of deterministic dialogue models. Experiments show that our model generates more…

计算与语言 · 计算机科学 2017-02-21 Kris Cao , Stephen Clark

Concept-based explanation methods aim at making machine learning models more transparent by finding the most important semantic features of an input (e.g., colors, patterns, shapes) for a given prediction task. However, these methods…

机器学习 · 计算机科学 2025-10-02 Jacopo Teneggi , Zhenzhen Wang , Paul H. Yi , Tianmin Shu , Jeremias Sulam

The achievements of Large Language Models in Natural Language Processing, especially for high-resource languages, call for a better understanding of their characteristics from a cognitive perspective. Researchers have attempted to evaluate…

计算与语言 · 计算机科学 2025-05-23 Sheng-Fu Wang , Laurent Prevot , Jou-an Chi , Ri-Sheng Huang , Shu-Kai Hsieh

Preferential Bayesian optimization allows optimization of objectives that are either expensive or difficult to measure directly, by relying on a minimal number of comparative evaluations done by a human expert. Generating candidate…

Neural conversation models tend to generate safe, generic responses for most inputs. This is due to the limitations of likelihood-based decoding objectives in generation tasks with diverse outputs, such as conversation. To address this…

计算与语言 · 计算机科学 2018-09-06 Ashutosh Baheti , Alan Ritter , Jiwei Li , Bill Dolan

Mixed-initiative dialogue tasks involve repeated exchanges of information and conversational control. Conversational agents gain control by generating responses that follow particular dialogue intents or strategies, prescribed by a policy…

计算与语言 · 计算机科学 2023-05-09 Maximillian Chen , Xiao Yu , Weiyan Shi , Urvi Awasthi , Zhou Yu

We present a new perspective on how readers integrate context during real-time language comprehension. Our proposals build on surprisal theory, which posits that the processing effort of a linguistic unit (e.g., a word) is an affine…

计算与语言 · 计算机科学 2025-06-26 Andreas Opedal , Eleanor Chodroff , Ryan Cotterell , Ethan Gotlieb Wilcox

We improve the informativeness of models for conditional text generation using techniques from computational pragmatics. These techniques formulate language production as a game between speakers and listeners, in which a speaker should…

计算与语言 · 计算机科学 2019-04-05 Sheng Shen , Daniel Fried , Jacob Andreas , Dan Klein

Human talkers often address listeners with language-comprehension challenges, such as hard-of-hearing or non-native adults, by globally slowing down their speech. However, it remains unclear whether this strategy actually makes speech more…

计算与语言 · 计算机科学 2026-04-01 Paige Tuttösí , Angelica Lim , H. Henny Yeung , Yue Wang , Jean-Julien Aucouturier

Target-oriented proactive dialogue systems aim to lead conversations from a dialogue context toward a pre-determined target, such as making recommendations on designated items or introducing new specific topics. To this end, it is critical…

计算与语言 · 计算机科学 2024-03-12 Jian Wang , Dongding Lin , Wenjie Li

Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…

计算与语言 · 计算机科学 2022-05-20 Prakhar Gupta , Harsh Jhamtani , Jeffrey P. Bigham

Neural models trained for next utterance generation in dialogue task learn to mimic the n-gram sequences in the training set with training objectives like negative log-likelihood (NLL) or cross-entropy. Such commonly used training…

计算与语言 · 计算机科学 2021-06-22 Prasanna Parthasarathi , Mohamed Abdelsalam , Joelle Pineau , Sarath Chandar

Conversation designers continue to face significant obstacles when creating production quality task-oriented dialogue systems. The complexity and cost involved in schema development and data collection is often a major barrier for such…

计算与语言 · 计算机科学 2022-11-11 Makesh Narsimhan Sreedhar , Christopher Parisien

Goal-oriented dialogue systems face a trade-off between fluent language generation and task-specific control. While supervised learning with large language models is capable of producing realistic text, how to steer such responses towards…

计算与语言 · 计算机科学 2022-04-25 Charlie Snell , Mengjiao Yang , Justin Fu , Yi Su , Sergey Levine

End-to-end models for goal-orientated dialogue are challenging to train, because linguistic and strategic aspects are entangled in latent state vectors. We introduce an approach to learning representations of messages in dialogues by…

计算与语言 · 计算机科学 2018-06-06 Denis Yarats , Mike Lewis

Contextual predictability shapes how we choose and encode words in production. The effects of a word's predictability given preceding or past context are generally well-understood in both production and comprehension, but studies of…

计算与语言 · 计算机科学 2026-04-24 Shiva Upadhye , Richard Futrell
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