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LLM-based agents can complete tasks correctly yet still frustrate users through poor interaction patterns, such as excessive confirmations, opaque reasoning, or misaligned pacing. Current benchmarks evaluate task accuracy but overlook how…

人机交互 · 计算机科学 2026-02-09 Jialin Li , Zhenhao Chen , Hanjun Luo , Hanan Salam

Large language models are increasingly used as personal assistants, yet most lack a persistent user model, forcing users to repeatedly restate preferences across sessions. We propose Vector-Adapted Retrieval Scoring (VARS), a…

计算与语言 · 计算机科学 2026-03-24 Yuren Hao , Shuhaib Mehri , ChengXiang Zhai , Dilek Hakkani-Tür

Users often omit essential details in their requests to LLM-based agents, resulting in under-specified inputs for tool use. This poses a fundamental challenge for tool-augmented agents, as API execution typically requires complete…

计算与语言 · 计算机科学 2026-04-21 Yejin Yoon , Minseo Kim , Taeuk Kim

User preference learning is generally a hard problem. Individual preferences are typically unknown even to users themselves, while the space of choices is infinite. Here we study user preference learning from information-theoretic…

机器学习 · 计算机科学 2023-11-27 Tanya Ignatenko , Kirill Kondrashov , Marco Cox , Bert de Vries

Machine Learning's proliferation in critical fields such as healthcare, banking, and criminal justice has motivated the creation of tools which ensure trust and transparency in ML models. One such tool is Actionable Recourse (AR) for…

机器学习 · 计算机科学 2023-09-07 Jayanth Yetukuri , Ian Hardy , Yang Liu

Object affordance reasoning, the ability to infer object functionalities based on physical properties, is fundamental for task-oriented planning and activities in both humans and Artificial Intelligence (AI). This capability, required for…

计算机视觉与模式识别 · 计算机科学 2025-09-15 Xiaomeng Zhu , Yuyang Li , Leiyao Cui , Pengfei Li , Huan-ang Gao , Yixin Zhu , Hao Zhao

Recommender systems trained on offline historical user behaviors are embracing conversational techniques to online query user preference. Unlike prior conversational recommendation approaches that systemically combine conversational and…

信息检索 · 计算机科学 2023-10-09 Jiarui Jin , Xianyu Chen , Fanghua Ye , Mengyue Yang , Yue Feng , Weinan Zhang , Yong Yu , Jun Wang

The deployment of Large Language Models (LLMs) in interactive systems necessitates a deep alignment with the nuanced and dynamic preferences of individual users. Current alignment techniques predominantly address universal human values or…

计算与语言 · 计算机科学 2025-12-18 Xiaotian Zhang , Yuan Wang , Ruizhe Chen , Zeya Wang , Runchen Hou , Zuozhu Liu

We introduce a multi-turn benchmark for evaluating personalised alignment in LLM-based AI assistants, focusing on their ability to handle user-provided safety-critical contexts. Our assessment of ten leading models across five scenarios…

人机交互 · 计算机科学 2025-01-31 Lize Alberts , Benjamin Ellis , Andrei Lupu , Jakob Foerster

Physically Assistive Robots (PARs) require personalized behaviors to ensure user safety and comfort. However, traditional preference learning methods, like exhaustive pairwise comparisons, cause severe physical and cognitive fatigue for…

机器人学 · 计算机科学 2026-04-03 Keshav Shankar , Dan Ding , Wei Gao

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

人工智能 · 计算机科学 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

Despite substantial advances in large language models (LLMs), generating factually consistent responses for knowledge-intensive question answering remains challenging. These difficulties are primarily due to hallucinations and the…

计算与语言 · 计算机科学 2026-05-19 Taolin Zhang , Dongyang Li , Chen Chen , Qizhou Chen , Jiuheng Wan , Xiaofeng He , Chengyu Wang , Richang Hong

We formalize trust calibration for agentic tool use (deciding when an automated agent's proposed action may execute autonomously versus require human approval) as a preference-learning problem. A policy gateway maintains a Gaussian-process…

人工智能 · 计算机科学 2026-05-20 Changkun Ou

Large language models (LLMs) are increasingly explored for NP-hard combinatorial optimization problems, but most existing methods emphasize feasible-instance solution generation and do not explicitly address infeasibility detection. We…

人工智能 · 计算机科学 2026-04-15 Yakun Wang , Min Chen , Zeguan Wu , Junyu Liu , Sitao Zhang , Zhenwen Shao

Memory-augmented conversational agents enable personalized interactions using long-term user memory and have gained substantial traction. However, existing benchmarks primarily focus on whether agents can recall and apply user information,…

计算与语言 · 计算机科学 2026-01-21 Yulin Hu , Zimo Long , Jiahe Guo , Xingyu Sui , Xing Fu , Weixiang Zhao , Yanyan Zhao , Bing Qin

Large language models (LLMs) have demonstrated impressive capabilities in utilizing external tools. In practice, however, LLMs are often exposed to tools that are irrelevant to the user's query, in which case the desired behavior is to…

计算与语言 · 计算机科学 2026-04-14 Yilong Liu , Xixun Lin , Pengfei Cao , Ge Zhang , Fang Fang , Yanan Cao

Understanding user satisfaction with conversational systems, known as User Satisfaction Estimation (USE), is essential for assessing dialogue quality and enhancing user experiences. However, existing methods for USE face challenges due to…

计算与语言 · 计算机科学 2025-03-07 Sangyeop Kim , Sohhyung Park , Jaewon Jung , Jinseok Kim , Sungzoon Cho

Smart assistants increasingly act proactively, yet mistimed or intrusive behavior often causes users to lose trust and disable these features. Learning user preferences for proactive assistance is difficult because real-world studies are…

人机交互 · 计算机科学 2026-02-05 Ziyi Xuan , Yiwen Wu , Zhaoyang Yan , Vinod Namboodiri , Yu Yang

Large Language Models are being increasingly deployed as the decision-making core of autonomous agents capable of effecting change in external environments. Yet, in conversational benchmarks, which simulate real-world customer-centric issue…

计算与语言 · 计算机科学 2026-04-29 Amir Saeidi , Venkatesh Mishra , Souradeep Mukhopadhyay , Gaowen Liu , Ali Payani , Jayanth Srinivasa , Chitta Baral

Preference alignment via reward models helps build safe, helpful, and reliable large language models (LLMs). However, subjectivity in preference judgments and the lack of representative sampling in preference data collection can introduce…

计算与语言 · 计算机科学 2025-02-19 Joel Mire , Zubin Trivadi Aysola , Daniel Chechelnitsky , Nicholas Deas , Chrysoula Zerva , Maarten Sap
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