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Large language models (LLMs) have shown promise in many natural language understanding tasks, including content moderation. However, these models can be expensive to query in real-time and do not allow for a community-specific approach to…

计算与语言 · 计算机科学 2025-02-11 Xianyang Zhan , Agam Goyal , Yilun Chen , Eshwar Chandrasekharan , Koustuv Saha

Due to the subtleness, implicity, and different possible interpretations perceived by different people, detecting undesirable content from text is a nuanced difficulty. It is a long-known risk that language models (LMs), once trained on…

计算与语言 · 计算机科学 2022-05-26 Yau-Shian Wang , Yingshan Chang

Detecting toxic language including sexism, harassment and abusive behaviour, remains a critical challenge, particularly in its subtle and context-dependent forms. Existing approaches largely focus on isolated message-level classification,…

The open-endedness of large language models (LLMs) combined with their impressive capabilities may lead to new safety issues when being exploited for malicious use. While recent studies primarily focus on probing toxic outputs that can be…

计算与语言 · 计算机科学 2023-11-30 Jiaxin Wen , Pei Ke , Hao Sun , Zhexin Zhang , Chengfei Li , Jinfeng Bai , Minlie Huang

One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…

计算与语言 · 计算机科学 2023-09-26 Sam Davidson , Salvatore Romeo , Raphael Shu , James Gung , Arshit Gupta , Saab Mansour , Yi Zhang

Online conversations can go in many directions: some turn out poorly due to antisocial behavior, while others turn out positively to the benefit of all. Research on improving online spaces has focused primarily on detecting and reducing…

计算机与社会 · 计算机科学 2021-02-17 Jiajun Bao , Junjie Wu , Yiming Zhang , Eshwar Chandrasekharan , David Jurgens

Large Language Models (LLMs) have become integral to software engineering workflows, yet their effectiveness degrades significantly in multi-turn conversations. Recent studies demonstrate an average 39% performance drop when instructions…

软件工程 · 计算机科学 2025-12-17 Bhargav Chickmagalur Nanjundappa , Spandan Maaheshwari

Increasingly, individuals who engage in online activities are expected to interact with large language model (LLM)-based chatbots. Prior work has shown that LLMs can display dialect bias, which occurs when they produce harmful responses…

计算机与社会 · 计算机科学 2025-06-06 Emma Harvey , Rene F. Kizilcec , Allison Koenecke

Conversational systems are now capable of producing impressive and generally relevant responses. However, we have no visibility nor control of the socio-emotional strategies behind state-of-the-art Large Language Models (LLMs), which poses…

计算与语言 · 计算机科学 2024-12-09 Lorraine Vanel , Ariel R. Ramos Vela , Alya Yacoubi , Chloé Clavel

Large Language Models (LLMs), which simulate human users, are frequently employed to evaluate chatbots in applications such as tutoring and customer service. Effective evaluation necessitates a high degree of human-like diversity within…

计算与语言 · 计算机科学 2024-09-04 Xiaoyu Lin , Xinkai Yu , Ankit Aich , Salvatore Giorgi , Lyle Ungar

Considerable research efforts have been devoted to ensuring that large language models (LLMs) align with human values and generate safe text. However, an excessive focus on sensitivity to certain topics can compromise the model's robustness…

计算与语言 · 计算机科学 2023-08-29 Huachuan Qiu , Shuai Zhang , Anqi Li , Hongliang He , Zhenzhong Lan

Hate speech is a harmful form of online expression, often manifesting as derogatory posts. It is a significant risk in digital environments. With the rise of Large Language Models (LLMs), there is concern about their potential to replicate…

计算与语言 · 计算机科学 2025-06-10 Paloma Piot , Javier Parapar

This study explores the use of Large Language Models (LLMs) to analyze text comments from Reddit users, aiming to achieve two primary objectives: firstly, to pinpoint critical excerpts that support a predefined psychological assessment of…

计算与语言 · 计算机科学 2024-02-07 Sergi Blanco-Cuaresma

Conversational prompt-engineering-based large language models (LLMs) have enabled targeted control over the output creation, enhancing versatility, adaptability and adhoc retrieval. From another perspective, digital misinformation has…

计算与语言 · 计算机科学 2024-04-29 Dahlia Shehata , Robin Cohen , Charles Clarke

Large language models (LLMs) are increasingly embedded in AI-based tutoring systems. Can they faithfully model novice reasoning and metacognitive judgments? Existing evaluations emphasize problem-solving accuracy, overlooking the fragmented…

计算与语言 · 计算机科学 2026-05-12 Conrad Borchers , Jill-Jênn Vie , Roger Azevedo

Large language models (LLMs) frequently generate toxic content, posing significant risks for safe deployment. Current mitigation strategies often degrade generation quality or require costly human annotation. We propose CAUSALDETOX, a…

计算与语言 · 计算机科学 2026-04-17 Yian Wang , Yuen Chen , Agam Goyal , Hari Sundaram

Understanding the conversation abilities of Large Language Models (LLMs) can help lead to its more cautious and appropriate deployment. This is especially important for safety-critical domains like mental health, where someone's life may…

计算与语言 · 计算机科学 2024-03-18 Alexander Marrapese , Basem Suleiman , Imdad Ullah , Juno Kim

Though safety alignment has been applied to most large language models (LLMs), LLM service providers generally deploy a subsequent moderation as the external safety guardrail in real-world products. Existing moderators mainly practice a…

计算与语言 · 计算机科学 2025-09-23 Yang Li , Qiang Sheng , Yehan Yang , Xueyao Zhang , Juan Cao

Conversational analytics has been on the forefront of transformation driven by the advances in Speech and Natural Language Processing techniques. Rapid adoption of Large Language Models (LLMs) in the analytics field has taken the problems…

计算与语言 · 计算机科学 2025-08-27 Igor Shalyminov , Hang Su , Jake Vincent , Siffi Singh , Jason Cai , James Gung , Raphael Shu , Saab Mansour

The development and popularization of large language models (LLMs) have raised concerns that they will be used to create tailor-made, convincing arguments to push false or misleading narratives online. Early work has found that language…

计算机与社会 · 计算机科学 2025-05-21 Francesco Salvi , Manoel Horta Ribeiro , Riccardo Gallotti , Robert West