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The Adobe Experience Platform AI Assistant is a conversational tool that enables organizations to interact seamlessly with proprietary enterprise data through a chatbot. However, due to access restrictions, Large Language Models (LLMs)…

信息检索 · 计算机科学 2025-02-24 Manisha Mukherjee , Sungchul Kim , Xiang Chen , Dan Luo , Tong Yu , Tung Mai

Large Language Models (LLMs) have shown versatility in various Natural Language Processing (NLP) tasks, including their potential as effective question-answering systems. However, to provide precise and relevant information in response to…

计算与语言 · 计算机科学 2024-09-09 Sriram Veturi , Saurabh Vaichal , Reshma Lal Jagadheesh , Nafis Irtiza Tripto , Nian Yan

Large language models (LLMs) have recently been applied to dialog systems. Despite making progress, LLMs are prone to errors in knowledge-intensive scenarios. Recently, approaches based on retrieval augmented generation (RAG) and agent have…

计算与语言 · 计算机科学 2025-07-01 Yucheng Cai , Yuxuan Wu , Yi Huang , Junlan Feng , Zhijian Ou

A question-answering (QA) system is to search suitable answers within a knowledge base. Current QA systems struggle with queries requiring complex reasoning or real-time knowledge integration. They are often supplemented with retrieval…

计算与语言 · 计算机科学 2025-05-21 Sizhe Yuen , Ting Su , Ziyang Wang , Yali Du , Adam J. Sobey

Knowledge-intensive conversations supported by large language models (LLMs) have become one of the most popular and helpful applications that can assist people in different aspects. Many current knowledge-intensive applications are centered…

人工智能 · 计算机科学 2025-02-14 Zitao Li , Fei Wei , Yuexiang Xie , Dawei Gao , Weirui Kuang , Zhijian Ma , Bingchen Qian , Yaliang Li , Bolin Ding

In customer contact centers, human agents often struggle with long average handling times (AHT) due to the need to manually interpret queries and retrieve relevant knowledge base (KB) articles. While retrieval augmented generation (RAG)…

计算与语言 · 计算机科学 2024-10-15 Garima Agrawal , Sashank Gummuluri , Cosimo Spera

Responding to the thousands of student questions on online QA platforms each semester has a considerable human cost, particularly in computing courses with rapidly growing enrollments. To address the challenges of scalable and intelligent…

机器学习 · 计算机科学 2023-12-20 Yann Hicke , Anmol Agarwal , Qianou Ma , Paul Denny

Effective knowledge management is critical for preserving institutional expertise and improving the efficiency of workforce training in state transportation agencies. Traditional approaches, such as static documentation, classroom-based…

计算与语言 · 计算机科学 2026-03-05 Divija Amaram , Lu Gao , Gowtham Reddy Gudla , Tejaswini Sanjay Katale

This study develops a question-answering system based on Retrieval-Augmented Generation (RAG) using Chinese Wikipedia and Lawbank as retrieval sources. Using TTQA and TMMLU+ as evaluation datasets, the system employs BGE-M3 for dense vector…

信息检索 · 计算机科学 2025-01-17 Te-Lun Yang , Jyi-Shane Liu , Yuen-Hsien Tseng , Jyh-Shing Roger Jang

The recently developed retrieval-augmented generation (RAG) technology has enabled the efficient construction of domain-specific applications. However, it also has limitations, including the gap between vector similarity and the relevance…

The emergence of Large Language Models (LLMs) has significantly advanced natural language processing, but these models often generate factually incorrect information, known as "hallucination". Initial retrieval-augmented generation (RAG)…

计算与语言 · 计算机科学 2024-11-12 Yujia Zhou , Zheng Liu , Zhicheng Dou

Generative AI, especially through large language models (LLMs), is transforming how technical knowledge can be accessed, reused, and extended. PETSc, a widely used numerical library for high-performance scientific computing, has accumulated…

Large Language Models (LLMs) have shown remarkable capabilities across diverse tasks, yet they face inherent limitations such as constrained parametric knowledge and high retraining costs. Retrieval-Augmented Generation (RAG) augments the…

信息检索 · 计算机科学 2025-08-26 Leqian Li , Dianxi Shi , Jialu Zhou , Xinyu Wei , Mingyue Yang , Songchang Jin , Shaowu Yang

Large Language Models (LLMs) often struggle with dynamically changing knowledge and handling unknown static information. Retrieval-Augmented Generation (RAG) is employed to tackle these challenges and has a significant impact on improving…

计算与语言 · 计算机科学 2025-09-18 Zhen Zhang , Xinyu Wang , Yong Jiang , Zile Qiao , Zhuo Chen , Guangyu Li , Feiteng Mu , Mengting Hu , Pengjun Xie , Fei Huang

Large Language Models (LLMs) and Knowledge Graphs (KGs) offer a promising approach to robust and explainable Question Answering (QA). While LLMs excel at natural language understanding, they suffer from knowledge gaps and hallucinations.…

机器学习 · 计算机科学 2025-04-15 Jasper Linders , Jakub M. Tomczak

Conversational Assistants (CA) are increasingly supporting human workers in knowledge management. Traditionally, CAs respond in specific ways to predefined user intents and conversation patterns. However, this rigidness does not handle the…

人机交互 · 计算机科学 2024-07-15 Samuel Kernan Freire , Chaofan Wang , Evangelos Niforatos

The advent of large language models (LLMs) has allowed numerous applications, including the generation of queried responses, to be leveraged in chatbots and other conversational assistants. Being trained on a plethora of data, LLMs often…

计算与语言 · 计算机科学 2025-05-16 Deeksha Prahlad , Chanhee Lee , Dongha Kim , Hokeun Kim

Large language models (LLMs) are increasingly being recognised as valuable knowledge communication tools in many industries. However, their application in livestock farming remains limited, being constrained by several factors not least the…

人工智能 · 计算机科学 2025-09-15 Nana Han , Dong Liu , Tomas Norton

This article introduces Bio-Eng-LMM AI chatbot, a versatile platform designed to enhance user interaction for educational and research purposes. Leveraging cutting-edge open-source Large Language Models (LLMs), Bio-Eng-LMM operates as a…

系统与控制 · 电气工程与系统科学 2025-04-22 Ali Forootani , Danial Esmaeili Aliabadi , Daniela Thraen

Retrieval-Augmented Generation (RAG) systems have shown promise in enhancing the performance of Large Language Models (LLMs). However, these systems face challenges in effectively integrating external knowledge with the LLM's internal…

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