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Dialogue summarization aims to provide a concise and coherent summary of conversations between multiple speakers. While recent advancements in language models have enhanced this process, summarizing dialogues accurately and faithfully…

计算与语言 · 计算机科学 2024-09-17 Eunice Akani , Benoit Favre , Frederic Bechet , Romain Gemignani

Dialogue summarization aims to condense the original dialogue into a shorter version covering salient information, which is a crucial way to reduce dialogue data overload. Recently, the promising achievements in both dialogue systems and…

计算与语言 · 计算机科学 2022-04-29 Xiachong Feng , Xiaocheng Feng , Bing Qin

Dialogue summarization is a challenging problem due to the informal and unstructured nature of conversational data. Recent advances in abstractive summarization have been focused on data-hungry neural models and adapting these models to a…

计算与语言 · 计算机科学 2020-10-14 Prakhar Ganesh , Saket Dingliwal

High-quality dialogue-summary paired data is expensive to produce and domain-sensitive, making abstractive dialogue summarization a challenging task. In this work, we propose the first unsupervised abstractive dialogue summarization model…

计算与语言 · 计算机科学 2020-09-16 Xinyuan Zhang , Ruiyi Zhang , Manzil Zaheer , Amr Ahmed

Abstractive dialogue summarization has received increasing attention recently. Despite the fact that most of the current dialogue summarization systems are trained to maximize the likelihood of human-written summaries and have achieved…

计算与语言 · 计算机科学 2022-12-21 Jiaao Chen , Mohan Dodda , Diyi Yang

Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…

计算与语言 · 计算机科学 2021-10-26 Lulu Zhao , Fujia Zheng , Keqing He , Weihao Zeng , Yuejie Lei , Huixing Jiang , Wei Wu , Weiran Xu , Jun Guo , Fanyu Meng

Dialog summarization has become increasingly important in managing and comprehending large-scale conversations across various domains. This task presents unique challenges in capturing the key points, context, and nuances of multi-turn long…

计算与语言 · 计算机科学 2024-02-28 Ankan Mullick , Ayan Kumar Bhowmick , Raghav R , Ravi Kokku , Prasenjit Dey , Pawan Goyal , Niloy Ganguly

We advance the state-of-the-art in unsupervised abstractive dialogue summarization by utilizing multi-sentence compression graphs. Starting from well-founded assumptions about word graphs, we present simple but reliable path-reranking and…

计算与语言 · 计算机科学 2022-05-27 Seongmin Park , Jihwa Lee

Factual consistency is an important quality in dialogue summarization. Large language model (LLM)-based automatic text summarization models generate more factually consistent summaries compared to those by smaller pretrained language…

计算与语言 · 计算机科学 2024-06-24 Rongxin Zhu , Jey Han Lau , Jianzhong Qi

Dialogue summarization is a challenging task with significant practical value in customer service, meeting analysis, and conversational AI. Although large language models (LLMs) have achieved substantial progress in summarization tasks, the…

计算与语言 · 计算机科学 2025-07-04 Keyan Jin , Yapeng Wang , Leonel Santos , Tao Fang , Xu Yang , Sio Kei Im , Hugo Gonçalo Oliveira

Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or…

计算与语言 · 计算机科学 2022-01-07 Ming Zhong , Yang Liu , Yichong Xu , Chenguang Zhu , Michael Zeng

The summarization of conversation, that is, discourse over discourse, elevates pragmatic considerations as a pervasive limitation of both summarization and other applications of contemporary conversational AI. Building on impressive…

计算与语言 · 计算机科学 2023-05-01 S. M. Seals , Valerie L. Shalin

Dialogue summarization is abstractive in nature, making it suffer from factual errors. The factual correctness of summaries has the highest priority before practical applications. Many efforts have been made to improve faithfulness in text…

计算与语言 · 计算机科学 2022-10-24 Bin Wang , Chen Zhang , Yan Zhang , Yiming Chen , Haizhou Li

Few-shot dialogue state tracking (DST) with Large Language Models (LLM) relies on an effective and efficient conversation retriever to find similar in-context examples for prompt learning. Previous works use raw dialogue context as search…

计算与语言 · 计算机科学 2024-04-04 Seanie Lee , Jianpeng Cheng , Joris Driesen , Alexandru Coca , Anders Johannsen

A medical provider's summary of a patient visit serves several critical purposes, including clinical decision-making, facilitating hand-offs between providers, and as a reference for the patient. An effective summary is required to be…

计算与语言 · 计算机科学 2023-05-11 Varun Nair , Elliot Schumacher , Anitha Kannan

In a typical customer service chat scenario, customers contact a support center to ask for help or raise complaints, and human agents try to solve the issues. In most cases, at the end of the conversation, agents are asked to write a short…

计算与语言 · 计算机科学 2021-11-24 Guy Feigenblat , Chulaka Gunasekara , Benjamin Sznajder , Sachindra Joshi , David Konopnicki , Ranit Aharonov

This paper addresses the problem of summarizing decisions in spoken meetings: our goal is to produce a concise {\it decision abstract} for each meeting decision. We explore and compare token-level and dialogue act-level automatic…

计算与语言 · 计算机科学 2016-06-28 Lu Wang , Claire Cardie

Query-focused summarization (QFS) is a fundamental task in natural language processing with broad applications, including search engines and report generation. However, traditional approaches assume the availability of relevant documents,…

计算与语言 · 计算机科学 2024-08-21 Weijia Zhang , Jia-Hong Huang , Svitlana Vakulenko , Yumo Xu , Thilina Rajapakse , Evangelos Kanoulas

Long document summarization poses a significant challenge in natural language processing due to input lengths that exceed the capacity of most state-of-the-art pre-trained language models. This study proposes a hierarchical framework that…

计算与语言 · 计算机科学 2024-10-10 Yuan-Jhe Yin , Bo-Yu Chen , Berlin Chen

Table summarization is a crucial task aimed at condensing information from tabular data into concise and comprehensible textual summaries. However, existing approaches often fall short of adequately meeting users' information and quality…

计算与语言 · 计算机科学 2024-08-27 Weijia Zhang , Vaishali Pal , Jia-Hong Huang , Evangelos Kanoulas , Maarten de Rijke
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