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Conversational recommender systems (CRSs) have become crucial emerging research topics in the field of RSs, thanks to their natural advantages of explicitly acquiring user preferences via interactive conversations and revealing the reasons…

信息检索 · 计算机科学 2023-06-16 Xinghua Qu , Hongyang Liu , Zhu Sun , Xiang Yin , Yew Soon Ong , Lu Lu , Zejun Ma

Recently, there has been growing interest in developing the next-generation recommender systems (RSs) based on pretrained large language models (LLMs). However, the semantic gap between natural language and recommendation tasks is still not…

信息检索 · 计算机科学 2024-02-23 Yaochen Zhu , Liang Wu , Qi Guo , Liangjie Hong , Jundong Li

Conversational recommendation systems (CRS) engage with users by inferring user preferences from dialog history, providing accurate recommendations, and generating appropriate responses. Previous CRSs use knowledge graph (KG) based…

计算与语言 · 计算机科学 2021-12-16 Bowen Yang , Cong Han , Yu Li , Lei Zuo , Zhou Yu

Training conversational recommender systems (CRS) requires extensive dialogue data, which is challenging to collect at scale. To address this, researchers have used simulated user-recommender conversations. Traditional simulation approaches…

人工智能 · 计算机科学 2026-03-20 Jerome Ramos , Feng Xia , Xi Wang , Shubham Chatterjee , Xiao Fu , Hossein A. Rahmani , Aldo Lipani

In this paper, we explore the problem of developing personalized chatbots. A personalized chatbot is designed as a digital chatting assistant for a user. The key characteristic of a personalized chatbot is that it should have a consistent…

信息检索 · 计算机科学 2021-08-19 Hongjin Qian , Zhicheng Dou , Yutao Zhu , Yueyuan Ma , Ji-Rong Wen

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations through multi-turn natural language interactions with users. Given the strong interaction and reasoning skills of Large Language Models (LLMs), leveraging…

计算与语言 · 计算机科学 2025-10-02 Xiaoyan Zhao , Ming Yan , Yang Zhang , Yang Deng , Jian Wang , Fengbin Zhu , Yilun Qiu , Hong Cheng , Tat-Seng Chua

Conversational Recommender Systems (CRS) engage users in interactive dialogues to gather preferences and provide personalized recommendations. While existing studies have advanced conversational strategies, they often rely on predefined…

信息检索 · 计算机科学 2025-04-16 Haibo Sun , Naoki Otani , Hannah Kim , Dan Zhang , Nikita Bhutani

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

信息检索 · 计算机科学 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

In this paper, we present a systematic effort to design, evaluate, and implement a realistic conversational recommender system (CRS). The objective of our system is to allow users to input free-form text to request recommendations, and then…

人工智能 · 计算机科学 2025-01-03 Se-eun Yoon , Xiaokai Wei , Yexi Jiang , Rachit Pareek , Frank Ong , Kevin Gao , Julian McAuley , Michelle Gong

In recent years, recommendation systems have evolved from providing a single list of recommendations to offering a comprehensive suite of topic focused services. To better accomplish this task, conversational recommendation systems (CRS)…

Large language models (LLMs) present an enormous evolution in the strategic potential of conversational recommender systems (CRS). Yet to date, research has predominantly focused upon technical frameworks to implement LLM-driven CRS, rather…

信息检索 · 计算机科学 2026-04-01 Hannes Kunstmann , Joseph Ollier , Joel Persson , Florian von Wangenheim

Current LLM-based conversational recommender systems (CRS) primarily optimize recommendation accuracy and user satisfaction. We identify an underexplored vulnerability in which recommendation outputs may negatively impact users by violating…

计算与语言 · 计算机科学 2026-03-05 Haochang Hao , Yifan Xu , Xinzhuo Li , Yingqiang Ge , Lu Cheng

Large language models (LLMs) have shown remarkable capabilities in dialogue generation and reasoning, yet their effectiveness in eliciting user-known but concealed information in open-ended conversations remains limited. In many interactive…

机器学习 · 计算机科学 2026-04-16 Tao Wang , Jingyao Lu , Xibo Wang , Haonan Huang , Su Yao , Zhiqiang Hu , Xingyan Chen , Enmao Diao

Recommendation systems are ubiquitous, from Spotify playlist suggestions to Amazon product suggestions. Nevertheless, depending on the methodology or the dataset, these systems typically fail to capture user preferences and generate general…

Most current recommender systems primarily focus on what to recommend, assuming users always require personalized recommendations. However, with the widely spread of ChatGPT and other chatbots, a more crucial problem in the context of…

信息检索 · 计算机科学 2024-04-09 Zhefan Wang , Weizhi Ma , Min Zhang

Conversational recommender systems (CRS) enable users to articulate their preferences and provide feedback through natural language. With the advent of large language models (LLMs), the potential to enhance user engagement with CRS and…

人机交互 · 计算机科学 2024-05-24 Yizhe Zhang , Yucheng Jin , Li Chen , Ting Yang

Conversational recommender systems enable natural language conversations and thus lead to a more engaging and effective recommendation scenario. As the conversations for recommender systems usually contain limited contextual information,…

计算与语言 · 计算机科学 2025-08-28 Jie Zou , Cheng Lin , Weikang Guo , Zheng Wang , Jiwei Wei , Yang Yang , Heng Tao Shen

Prompting is central to interaction with AI systems, yet many users struggle to explore alternative directions, articulate creative intent, or understand how variations in prompts shape model outputs. We introduce prompt recommender systems…

人机交互 · 计算机科学 2026-01-23 Jason Kim , Maria Teleki , James Caverlee

Conversational Recommender Systems (CRSs) have garnered attention as a novel approach to delivering personalized recommendations through multi-turn dialogues. This review developed a taxonomy framework to systematically categorize relevant…

人机交互 · 计算机科学 2025-06-26 Haoran Zhang , Xin Zhao , Jinze Chen , Junpeng Guo

Conversational Recommender Systems (CRSs) engage users in multi-turn interactions to deliver personalized recommendations. The emergence of large language models (LLMs) further enhances these systems by enabling more natural and dynamic…

计算与语言 · 计算机科学 2025-04-18 Xiaoyan Zhao , Yang Deng , Wenjie Wang , Hongzhan lin , Hong Cheng , Rui Zhang , See-Kiong Ng , Tat-Seng Chua